If you manage a medical practice, you already know there’s no such thing as a quiet stretch. Just when one problem is resolved, another one appears—staffing, compliance, billing, technology, patient expectations, or all of the above at once. Medical Office Manager (MOM) exists to be more than something you read when you have time. It’s designed to be a long-term partner and a reliable sounding board as you navigate the realities of your job.
Whether you’re a longtime subscriber or someone discovering MOM through one of our open-access articles, the real value comes when you start digging deeper and using the full range of resources available to you.
Start With the Challenge in Front of You#
Most medical office managers don’t need more information—they need the right information at the right moment. Instead of reading article by article, start with the problem you’re trying to solve today. Are you onboarding new staff? Preparing for an audit? Struggling with patient communication or payer frustrations?
The MOM website is built to support that approach. You can search by keyword when something urgent comes up, or browse by category using the tabs and drop-down menus across the top of the homepage. Those categories help you zero in on topics like staffing, compliance, revenue cycle, leadership, technology, and patient experience—without wasting time.
Think of Articles as Practical Guidance, Not Theory#
MOM articles are written with the understanding that every practice is different. As you read, you’re not expected to copy and paste solutions. Instead, use the articles as a way to think through your own decisions. What would work exactly as written? What needs adjusting for your specialty, practice size, or local regulations?
Many experienced managers save or bookmark articles that speak directly to their core responsibilities. Over time, this becomes a personal reference library—one you can return to whenever familiar challenges resurface.
Go Beyond Articles: Explore Webinars and Premium Reports#
One of the most useful resources is the MOM webinar library. Subscribers have access to a wide range of recorded webinars covering administration, compliance, financial management, leadership, and operational best practices. These sessions allow you to hear directly from experts and practitioners who understand the pressures of medical offices. You have access to the library of recorded webinars at any time, and you can attend our regular live webinars,
Webinars are especially useful when you want deeper context or prefer learning by listening rather than reading. They’re also a practical way to stay current without leaving your office or blocking out a full day for training.
In addition, MOM’s premium reports take a deeper dive into focused topics that matter to medical office managers. These reports are designed for situations where you need more than an overview—when you want structured, in-depth guidance you can return to as regulations change, your practice grows, or new challenges arise.
Stay Connected With Timely Updates#
Medical Office Manager is designed to keep you informed without overwhelming you. Members receive a daily e-newsletter featuring timely, topical articles you can scan quickly and return to when needed. They also receive a weekly wrap-up e-newsletter that pulls together key content from the week, making it easier to catch anything you may have missed.
Once a month, members receive a link to a downloadable digital magazine edition of Medical Office Manager. This monthly issue brings articles together in a more traditional format that’s ideal for deeper reading, saving, or sharing.
Use MOM to Support Your Professional Growth#
Medical Office Manager isn’t just about solving today’s problem. It’s also a quiet partner in your long-term professional development. By regularly reading across categories—not just the ones you’re most comfortable with—you strengthen your overall understanding of how a medical practice operates.
Many managers intentionally follow certain themes over time, such as leadership skills, compliance readiness, or financial oversight. Doing so builds confidence and prepares you for larger responsibilities, whether that’s managing a growing practice or stepping into a more senior role.
Share Selectively to Strengthen Your Team#
Some MOM content is perfect for sparking productive conversations with your staff. An article on communication, workflow improvements, or patient service can provide neutral ground for discussing change.
Instead of positioning an idea as a directive, you can frame it as something worth considering together: a perspective from MOM that reflects what other practices are experiencing. This often leads to better engagement and more thoughtful feedback from your team.
Revisit Content as Your Role Evolves#
An article that felt only mildly relevant a year ago may feel essential today. As your responsibilities expand, your perspective shifts. Revisiting past articles, webinars, or reports often reveals insights that didn’t stand out the first time.
This is where MOM’s value compounds over time—it grows with you, reflecting both the changing healthcare landscape and your own professional journey.
Make MOM Part of Your Routine#
You don’t need hours each week to benefit from Medical Office Manager. Consistency matters more than volume. Even a short, regular check-in—searching for an article, revisiting a saved piece, or watching part of a webinar—can make a meaningful difference.
Used intentionally, Medical Office Manager becomes more than a publication. It becomes a trusted resource you return to again and again—one that understands your challenges, respects your expertise, and supports you for the long haul.