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Performance reviews: You don't like to do them, employees dread them and they may not be all that effective in improving work behavior. Here are five … read more
By Lynne Curry You want your employees to work harder. They seem to expect a medal for what they’re already doing. You want your employees to feel … read more
The Family and Medical Leave Act (FMLA) is one of the employment laws that protect your staff. It is a federal law that requires certain employers to … read more
The Americans with Disabilities Act (ADA) requires medical offices to make reasonable modifications to their policies, practices, and procedures to … read more
It is generally acceptable for employers to search social media as part of the hiring process, provided that they do so in a fair and … read more
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Medical office managers need practical, tested strategies for dealing with difficult staff and patients.
Learn how to recognize and manage common personality types before they become problems!
