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Top Stories

On Your Feet: How Office Managers Can Fit Walking Into a Hectic Day

On Your Feet: How Office Managers Can Fit Walking Into a Hectic Day

Life as an office manager is fast-paced and demanding, often making it challenging to prioritize physical activity. However, fitting walking exercise into your day can combat the hazards of a sedentary lifestyle while boosting your energy and productivity. The Hazards of a Sedentary Lifestyle Sitting for prolonged periods can lead to health issues like back pain, weight gain, heart disease,…
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Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

The healthcare field is constantly evolving. New technologies, changing regulations, and shifting patient needs are just a few of the factors that require your office to stay adaptable and up-to-date. One of the most effective ways to ensure your skills and the skills of your team remain sharp and relevant is through continuing education. Continuing education is not just about…
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Candidate Interview Scorecard

Candidate Interview Scorecard

Interviews produce plenty of impressions but not always the information you need to make a good hiring decision. Use this scorecard to define your hiring criteria before interviews begin and evaluate every candidate against the same requirements. Customize the criteria and questions for the position, identifying any must-have qualifications that cannot be offset by strengths elsewhere. During the interview, record…
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The Interview Scorecard That Prevents a Bad Hire

The Interview Scorecard That Prevents a Bad Hire

Hiring decisions often come down to a surprisingly unstructured conversation. After the interviews are over, someone asks, “What did you think?” One person liked the candidate immediately. Another was impressed by years of experience. Someone else noticed a concerning answer but isn’t sure whether it matters. Before long, the discussion is driven by impressions rather than by what the medical…
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7 Small Tech Fixes That Make Everyone’s Day Easier

7 Small Tech Fixes That Make Everyone’s Day Easier

Technology problems at work aren’t always dramatic enough to generate an IT ticket. Sometimes they’re just irritating. The conference room computer takes forever to connect. Nobody knows which printer to choose. A shared file is buried six folders deep. Staffers repeatedly type the same information into different systems. Someone asks for the Wi-Fi password for the 40th time. Individually, these…
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More Headlines

Hiring

The Interview Scorecard That Prevents a Bad Hire
  • The Interview Scorecard That Prevents a Bad Hire
  • How to Use Skills Tests in the Hiring Process
  • Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
SEE MORE

Billing & collections

How to Add an Insurance Specialist to Your Team
  • How to Add an Insurance Specialist to Your Team
  • Understanding the Financial Side of Insurance Billing
  • How to Pick the Right Medical Billing Software
SEE MORE

Technology

7 Small Tech Fixes That Make Everyone’s Day Easier
  • 7 Small Tech Fixes That Make Everyone’s Day Easier
  • Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
  • Using Patient Portals to Enhance Communication and Engagement
SEE MORE

Increasing profits

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers
  • Elevating Your Practice: The Power of Continuing Education for Medical Office Managers
  • Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
  • How to Make Yourself More Valuable to Your Medical Practice
SEE MORE

Managing staff

Build One Backup This Month
  • Build One Backup This Month
  • Stop Interrupting Everyone
  • How to Handle Chronically Late Staffers Without Losing Your Cool
SEE MORE

Featured Tools & Resources

Candidate Interview Scorecard

Candidate Interview Scorecard

Interviews produce plenty of impressions but not always the information you need to make a good hiring decision. Use this scorecard to define your hiring criteria before interviews begin and evaluate every candidate against the same requirements. Customize the criteria and questions for the position, identifying any must-have qualifications that cannot be offset by strengths elsewhere. During the interview, record…
Read More

More Tools

  • 15 Questions to Ask Physicians as a New Medical Office Manager
  • The Five Questions Every Patient Asks Without Saying a Word
  • How to Implement a Leave Donation Program to Support Employees Affected by Disaster
  • Daily Operations Checklist for a Medical Office Manager
  • A Tool You Can Use: Staff Meeting Agenda and Minutes Template
SEE MORE

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Recent Headlines

On Your Feet: How Office Managers Can Fit Walking Into a Hectic Day

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Candidate Interview Scorecard

The Interview Scorecard That Prevents a Bad Hire

7 Small Tech Fixes That Make Everyone’s Day Easier

Your Career

On Your Feet: How Office Managers Can Fit Walking Into a Hectic Day

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

How to Make Yourself More Valuable to Your Medical Practice

The Power of Good Habits for Office Managers

15 Questions to Ask Physicians as a New Medical Office Manager

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