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How exit interviews support your management
By Paul Edwards bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…
Improving your revenue cycle efficiency
Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…
Six steps to prepare for an active shooter event in the workplace
Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that…
How your staff can help prevent costly malpractice lawsuits
Doctors aren’t the only ones who cause malpractice claims. Staff can cause them too by the way they treat the patients and by the way they do their jobs…
How to handle the ‘bully doctor’ without losing your temper or your job
A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…
Why you need an office policy on collecting fees
Most medical practices take time once a year to create new office goals or a business plan and, hopefully, to upgrade their policy manuals…
