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READER TIPS

A little money here, a little there; where to find the sleeping savings

When the money’s tight, the manager has to squeeze the nickels—particularly in a small office where falling revenues are keenly felt…


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READER TIPS

By following strict procedures, New York office has ‘a stellar year’

A three-physician New York City surgery practice had a stellar year. It attributes its success to the fact that everybody follows strict and detailed…


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PURCHASING & LEASING

5 purchasing tips that can save money for your medical practice

Cutting purchasing costs doesn’t have to be difficult. Here are five approaches to purchasing your…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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MANAGING THE OFFICE

The key ingredients of a profitable medical practice

Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…


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WORKING WITH PHYSICIANS

How to deliver a great presentation on any topic

To grow in the job, a manager has to communicate ideas and visions and recommendations. And the presentation of them…


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BILLING & COLLECTIONS

7 terms to include in your patient debt collection agency services contract

Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…


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INSIGHT

Your biggest job? Motivating your staff

By Steve M. Cohen  bio
There are a lot of tough jobs associated with managing a medical office. One of the most difficult is motivating your staff and keeping them motivated.
This area is difficult for several reasons. It’s intangible…


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READER TIPS

Try these no-cost ways to boost staff morale

To have good employees, an office “has to treat people right,” says Sabrina Hebert, manager of Northlake Surgical Associates, a five-physician, 12-staff office in Covington, LA. And her office does that by giving benefits that are a bit out of the ordinary, are well appreciated – and cost little or nothing.
The favorite is gift cards. At $0 cost. Herbert buys them with the reward points the office gets for using credit cards.
“I put everything I can on cards,” she says. Any bill that accepts cards gets paid that way. The expense is no different than paying by check, “so why not get the points?”
She finds that an amazing number of vendors accept cards…

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READER TIPS

Colorado practice cuts costs by hiring IT staffer

Manager Arlene Zimmerman had an IT cost awakening when the computer went down. She called in the vendor’s tech support and paid $100 to find out the computer was simply unplugged.
“I told myself ‘never again!'” says Zimmerman, who manages four-physician Colorado Springs Family Practice in Colorado Springs, CO. So she started on a path of building up as much IT support as possible in-house…

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