It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
August 23, 2019 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
MANAGING THE OFFICE
The myth of multitasking
August 23, 2019 by
It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…
MANAGING THE OFFICE
Staff name badges help patients feel comfortable
August 19, 2019 by
A seemingly simple, easy-to-implement change can have a positive impact on your practice. Staff name badges make…
PURCHASING & LEASING
5 purchasing tips that can save money for your medical practice
August 9, 2019 by
Cutting purchasing costs doesn’t have to be difficult. Here are five approaches to purchasing your…
MANAGING STAFF
Creating a peaceful office environment
August 9, 2019 by
It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 2, 2019 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
READER TIPS
Weekly applause sheet creates positive attitude among staff
August 2, 2019 by
Any office experiences negative feelings among staff. But Sharon Hunter, manager of Granbury Internal Medical Associates in Granbury, TX, found…
TECHNOLOGY
How to handle patients who diagnose themselves
July 26, 2019 by
There’s a wealth of medical information online, and increasingly patients are tapping it to come up with their own diagnoses. Needless to say, this results in numerous challenges for medical practitioners and office staff.
But how exactly do you navigate the issues that arise from…
READER TIPS
Illinois manager challenges the status quo, creates taskforce committee
July 26, 2019 by
A new manager comes to a medical practice with enthusiasm and new ideas. But it’s easy to allow both to get sidelined by a…
