When the money’s tight, the manager has to squeeze the nickels—particularly in a small office where falling revenues are keenly felt…
READER TIPS
A little money here, a little there; where to find the sleeping savings
August 13, 2018 by
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
MANAGING STAFF
Creating a peaceful office environment
August 6, 2018 by
It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…
READER TIPS
Ohio staff spend one day a month in each of the other positions
July 27, 2018 by
The profit margin is so small that no medical office can afford to have people doing bits of work, says the manager of a…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
July 27, 2018 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
WORKING WITH PHYSICIANS
Quick tips to deliver useful, easy-to-use financial reporting
July 20, 2018 by
To succeed, the office needs financial reports. And it is the manager’s responsibility to see that the doctors pay attention to those reports, that they understand them and that they…
READER TIPS
With quality a monthly topic, improvements are never ending
July 13, 2018 by
A surgery practice in Grand Rapids, MI, stays in constant improvement mode with ongoing quality discussions…
HIPAA
The patient privacy epidemic and what can be done about it
July 13, 2018 by
By Mark Hughes
In most medical office or hospital reception areas, speech privacy is virtually nonexistent. Because these spaces rarely have walls or partitions to block sound, patients often overhear conversations between…
BILLING & COLLECTIONS
12 tips for boosting patient payment
July 6, 2018 by
The way the bill looks, and reads, plays a major role in when – and whether – the office gets paid. Here are 12 ways to boost patient payment…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 29, 2018 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
