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ERGONOMICS

Better productivity and a happier staff happen as ergonomics steps in

Ergonomics is good economics. When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says Hayley Kaye, a certified professional ergonomist with HLK Consulting in New York City. Achieving that calls for attention to the desks, the telephones, and the chairs. But it also calls for teaching people how to set them up correctly. It’s of zero value to have thousands of dollars of ergonomically correct furniture that nobody has adjusted. The elbow-wrenching desktop A good place to start is with the hands and elbows. For typing, they need to be level, Kaye says. Yet most desks are too high to the point that anybody shorter than 6’2″ has to sit with… . . . read more.

BLOG

How to assess the overall health of your medical practice

By Nick Hernandez  bio
How do you know that your overall business is healthy? How do you know that the business processes you perform are…


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WORKPLACE SAFETY

Six steps to prepare for an active shooter event in the workplace

Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that…


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INCREASING PROFITS

How to make a collection call to a patient

A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…


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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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MANAGING THE OFFICE

Easy ways to make your medical office healthier

A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…


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READER TIPS

Missouri staff train each other on solving the day-to-day issues

The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…


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READER TIPS

Separate room for schedulers calms front office chaos

A few years ago, a North Carolina pediatric practice realized that the front desk is not the best place to check people in, make return appointments, and…


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MANAGING STAFF

How to conduct fair and effective performance reviews

It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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