As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 21, 2019 by
TECHNOLOGY
What? Not another upgrade!
June 21, 2019 by
How to ensure a smooth transition when you upgrade your EMR software or install a new system
Just when everyone is trained and comfortable with your EMR system, along comes…
MANAGING STAFF
What to do when a staffer lodges a valid complaint against a doctor
June 14, 2019 by
Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in…
YOUR CAREER
Asking for a raise
June 14, 2019 by
One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
June 14, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
MANAGING STAFF
The plain and practical side of medical office managing
June 7, 2019 by
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…
MANAGING STAFF
Why your medical practice needs job descriptions
June 7, 2019 by
Small businesses, including medical practices, often try to get by without formal job descriptions. The thinking is the manager knows what…
TRAINING
In California office, the training starts on day 1 and never ends
June 7, 2019 by
No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…
MANAGING STAFF
These 7 ergonomic basics can make your staff healthier and happier
May 31, 2019 by
Ergonomics is good economics.
When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says…
MANAGING THE OFFICE
The myth of multitasking
May 17, 2019 by
It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…
