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TERMINATION

3 proven ways to make firing easier on everyone

The termination process is difficult for a manager, as well as the staffer being fired. These three steps won’t alleviate all the pain, but they will make…


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INSIGHT

22 questions a manager should ask before firing an employee

By Lynne Curry  bio
The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the…


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INSIGHT

5 guidelines that save you if you supervise a bully employee

By Lynne Curry  bio
Do you supervise a bully employee? An employee who sees your job as a promotional opportunity and will stop at nothing to…


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MANAGING THE OFFICE

The key ingredients of a profitable medical practice

Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…


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INSIGHT

Office predators can take many forms

By Steve M. Cohen  bio
Although human behavior covers a huge range, it can often be categorized into several general areas…


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INSIGHT

Double standards never work at work

By Steve M. Cohen  bio
An overly hard and arbitrary management style is rarely a good idea, but when it’s directed at one employee or even one group of employees it’s almost guaranteed to be a…


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INSIGHT

Family and business: not always the best mix

By Steve M. Cohen  bio
In my experience, nepotism often brings a range of personal and organizational issues that are worth noting. First, let me acknowledge that there is…

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TERMINATION

Dealing with the cell phone abusers, the smokers, and the too-jolly staffer

Here are three people questions. They cover the cell phone and Internet users, the smokers, and the staffer who…


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TERMINATION

What every office manager needs to know about ‘at-will’ employment

What does at-will employment mean? It means that either the employer or the employee can end the relationship at any time and…


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COMPLIANCE

Avoid these 3 deadly age discrimination traps

Age discrimination has become today’s big employment law issue. And it’s because people live longer than in the recent past and also…


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