By Lynne Curry bio
On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before…
INSIGHT
Protecting your employees from workplace violence
June 23, 2017 by
INSIGHT
This way to the exit: How exit interviews support your management
June 2, 2017 by
By Paul Edwards bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…
INSIGHT
Employment Law updates for HR managers
May 19, 2017 by
By Mike O’Brien bio
This is my periodic update prepared for interested HR professionals trying to deal with the complex American employment laws…
TERMINATION
3 proven ways to make firing easier on everyone
March 24, 2017 by
The termination process is difficult for a manager, as well as the staffer being fired. These three steps won’t alleviate all the pain, but they will make…
INSIGHT
22 questions a manager should ask before firing an employee
December 30, 2016 by
By Lynne Curry bio
The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the…
INSIGHT
5 guidelines that save you if you supervise a bully employee
November 18, 2016 by
By Lynne Curry bio
Do you supervise a bully employee? An employee who sees your job as a promotional opportunity and will stop at nothing to…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
September 30, 2016 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
INSIGHT
Office predators can take many forms
September 23, 2016 by
By Steve M. Cohen bio
Although human behavior covers a huge range, it can often be categorized into several general areas…
INSIGHT
Double standards never work at work
September 16, 2016 by
By Steve M. Cohen bio
An overly hard and arbitrary management style is rarely a good idea, but when it’s directed at one employee or even one group of employees it’s almost guaranteed to be a…
INSIGHT
Family and business: not always the best mix
September 5, 2016 by
By Steve M. Cohen bio
In my experience, nepotism often brings a range of personal and organizational issues that are worth noting. First, let me acknowledge that there is…
