Effective patient communication is at the heart of a successful medical practice. It's not just about delivering medical care; it's also about creating a meaningful and lasting relationship with your patients. In today's digital age, the landscape of communication has expanded, offering numerous channels to connect with patients. From appointment reminders to follow-up care … [Read more...] about Better patient communication for better care and engagement
Health care reform
How to navigate compliance and regulatory updates
In the ever-evolving healthcare industry, medical office managers play a pivotal role in ensuring that their practices not only adhere to current healthcare regulations but also anticipate and adapt to forthcoming changes. Compliance and regulatory updates are not merely legal obligations but cornerstones of patient safety, quality care, and operational success. In this … [Read more...] about How to navigate compliance and regulatory updates
Integrating telemedicine into your practice
The healthcare landscape is evolving, and telemedicine has emerged as a transformative tool for medical practices to expand their reach, improve patient access, and provide high-quality care remotely. Integrating telemedicine services into your practice requires careful planning and execution, considering aspects like technology, staff training, patient communication, and … [Read more...] about Integrating telemedicine into your practice
Five essentials to support employee mental health and well-being
Events of the last four years have changed the nature of work for many and the relationship that some workers have with their jobs. The Surgeon General’s Framework for Mental Health & Well-Being in the Workplace outlines the foundational role that workplaces should play in promoting the health and well-being of workers and communities. With more than 160 million … [Read more...] about Five essentials to support employee mental health and well-being
The 10 policies you need to stop employee PHI breaches
Safeguarding personal health information (PHI) data from hackers, identity thieves and other cyber threats isn't just a legal obligation but a business imperative. Yet, with so much on the line, breaches keep happening, even at large and sophisticated organizations that invest millions in data security. The Problem: Employees Many PHI breaches can be traced back to … [Read more...] about The 10 policies you need to stop employee PHI breaches
HIPAA compliance quiz for medical office employees
Instructions: This quiz is designed to test your knowledge of HIPAA (Health Insurance Portability and Accountability Act) requirements and regulations. Please select the best answer for each question. Choose only one answer unless otherwise specified. Good luck! Question 1: What does HIPAA stand for? a) Health Insurance Policy and Administration Act b) Health Information … [Read more...] about HIPAA compliance quiz for medical office employees
Patient right of access: Consequences are extreme if you get it wrong
By Suze Shaffer Patients’ right of access has extreme consequences if they are not handled properly. It starts the moment a patient makes this request. HIPAA prohibits unreasonable measures when patients are requesting access to their medical records. Most practices think this request must be in writing. Although this is ideal, sometimes it can cause a problem when the … [Read more...] about Patient right of access: Consequences are extreme if you get it wrong
18 ways your medical office can run afoul of laws and regulations
Running a medical office comes the responsibility for ensuring compliance with various laws and regulations. Failure to meet compliance requirements can lead to legal, financial, and reputational troubles. Here are some—but by no means all—the ways your medical office can run into compliance trouble: HIPAA Violations: Failure to protect patient health information and maintain … [Read more...] about 18 ways your medical office can run afoul of laws and regulations
Reminder: 2022 MIPS data submission period ends March 31
MIPS Eligible clinicians can submit their 2022 data through March 31. The Centers for Medicare & Medicaid Services (CMS) has opened the data submission period for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2022 performance year of the Quality Payment Program (QPP). Data can be submitted and updated until 8 p.m. ET March 31. How … [Read more...] about Reminder: 2022 MIPS data submission period ends March 31
MIPS 2022 data submission period is now open
MIPS eligible clinicians can start submitting their 2022 data through March 31. The Centers for Medicare & Medicaid Services (CMS) has opened the data submission period for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2022 performance year of the Quality Payment Program (QPP). Data can be submitted and updated until8 p.m. ET on … [Read more...] about MIPS 2022 data submission period is now open