A good patient feedback system is essential to enhancing the quality of care your practice provides and ensuring patient satisfaction. This system not only allows you to gather valuable insights but also demonstrates your commitment to continuous improvement and patient-centered care. Here are key steps to establish an effective patient feedback system in your medical … [Read more...] about How to build a successful patient feedback system
Increasing profits
Marketing your medical practice: Strategies for office managers
Marketing your medical practice might feel like a big task, but with the right strategies, you can help your practice grow and stand out in a competitive market. Let’s explore some key marketing tactics you can implement to boost visibility and build trust with your patients. 1. Build an Online Presence In today’s world, a strong online presence is non-negotiable. If your … [Read more...] about Marketing your medical practice: Strategies for office managers
Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers
Revenue Cycle Management (RCM) audits might not be the most glamorous part of running a medical practice, but they’re undoubtedly one of the most critical. As a medical office manager, you’re at the heart of ensuring that your practice’s financial health is strong, compliant, and efficient. By regularly auditing your RCM processes, you can identify problems before they snowball … [Read more...] about Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers
January To-Do List for a Busy Medical Office Manager
The start of a new year is the perfect time to set the tone for success in your medical practice. January often brings a mix of wrapping up the previous year’s tasks, setting goals, and preparing for the months ahead. To help you stay organized, here’s a comprehensive to-do list to keep your office running smoothly and efficiently as you head into the new year. 1. … [Read more...] about January To-Do List for a Busy Medical Office Manager
New Year, New Patients: Building a Strategic Marketing Plan for Your Practice
By Michele Krohn The new year is an ideal time for medical practices to evaluate and update their marketing strategies, ensuring they effectively reach patients, expand referral networks, and enhance their reputation in the healthcare community. This guide outlines essential steps to develop a comprehensive marketing plan. Conduct a SWOT Analysis A SWOT Analysis … [Read more...] about New Year, New Patients: Building a Strategic Marketing Plan for Your Practice
Payroll Part 3: How to Outsource Payroll for Your Medical Office
Outsourcing payroll can be a game-changer for medical office managers, freeing up time, reducing errors, and ensuring compliance with ever-changing regulations. However, the process of outsourcing payroll requires careful planning and execution to ensure it meets the needs of your practice. Here’s a step-by-step guide to help you outsource payroll … [Read more...] about Payroll Part 3: How to Outsource Payroll for Your Medical Office
Year-End Reflections: Evaluating Successes and Challenges in Your Medical Office
As the year comes to a close, it’s the perfect time to reflect on the journey your medical office has taken over the past 12 months. Year-end reflections are more than just a way to wrap up the year—they’re a tool for growth, offering valuable insights into what’s working and what needs improvement. By taking inventory of your successes and challenges, you can set a clear path … [Read more...] about Year-End Reflections: Evaluating Successes and Challenges in Your Medical Office
Payroll Part 1: Deciding Between In-House and Outsourced Payroll
As a medical office manager, one of your critical responsibilities is ensuring payroll runs smoothly and accurately. It’s not just about paying your team on time—it’s also about compliance with tax laws, handling deductions, and ensuring employee satisfaction. Deciding whether to manage payroll in-house or outsource it is a significant decision that can impact your office’s … [Read more...] about Payroll Part 1: Deciding Between In-House and Outsourced Payroll
Watch these 4 trends in medical billing and collections
Recent developments in billing and collections in medical offices reflect a broader trend toward technology integration, transparency, and efficiency. Key areas include: AI and Automation: Medical offices increasingly use AI to streamline repetitive billing tasks, reduce errors, and enhance accuracy in coding and claims verification. AI's ability to identify patterns in … [Read more...] about Watch these 4 trends in medical billing and collections
10 profit-boosting tips for your medical practice
Balancing patient care with business efficiency can be challenging, but it is essential for sustaining and growing your practice. Enhancing profitability not only secures the future of your medical office but also enables you to invest in better services and technologies for your patients. Here are 10 actionable strategies designed to boost your practice's profitability. These … [Read more...] about 10 profit-boosting tips for your medical practice