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PHYSICIAN BURNOUT

Physician burnout, depression, and suicide: Medscape 2019 National Report finds little progress despite greater awareness

Burnout and depression rates among U.S. physicians failed to improve in 2019, despite growing efforts by healthcare organizations, hospitals, and academic centers to…


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YOUR CAREER

What to wear to a business conference

The event looks interesting. There are many great sessions from which to choose. And the location is ideal; in fact, it takes place in a city you’ve always wanted to …


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READER TIPS

Separate room for schedulers calms front office chaos

A few years ago, a North Carolina pediatric practice realized that the front desk is not the best place to check people in, make return appointments, and…


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SOCIAL MEDIA MARKETING

Social media is a double win for your medical practice and your career

Digital media specialist Brittney Overstreet says social media has given word-of-mouth marketing—the oldest marketing tool—unanticipated strength that…


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MANAGING STAFF

How to conduct fair and effective performance reviews

It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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MANAGING THE OFFICE

The myth of multitasking

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…


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GET CREATIVE

Mind-map your way toward creating a great employee handbook

Sitting down with pen and paper and freely jotting down ideas may not sound like the best path toward creating…


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PATIENTS SCAMMED

OIG issues genetic testing fraud alert

Have your patients got themselves involved with a genetic testing scam…


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MANAGING THE OFFICE

Staff name badges help patients feel comfortable

A seemingly simple, easy-to-implement change can have a positive impact on your practice. Staff name badges make…


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