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MANAGING STAFF

What are you doing for MARWeek?

We hope this won’t come as a surprise to you, but it’s the third full week in October, which means that it’s Medical Assistants Recognition Week. (MARWeek), with Wednesday (October 19) being the…


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READER TIPS

Involving staff in marketing generates good ideas and sense of teamwork

An office manager looking for ways to encourage a team atmosphere decided to ask staff to help market the Ear, Nose, and Throat (ENT) practice where…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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HIRING

Avoid costly errors in physician recruitment

What happened? That new doctor had good credentials and the office made a good offer. Why didn’t the hire…


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INDUSTRY NEWS

Miracle Flights provides 724 free medical flights in August

The nation’s leading medical flight charity, Miracle Flights, has reported 724 free flights provided in August to critically ill children and adults in need of specialized…


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EMPLOYEE BENEFITS

The surprising answer to what your staff really wants

What do employees want? Flexible work arrangements are often at or near the top of survey lists…


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QUALITY REPORTING

CMS grants exceptions for providers affected by Hurricane Maria

The Centers for Medicare & Medicaid Services (CMS) is granting exceptions under certain Medicare quality reporting and value-based purchasing programs to the…


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MANAGING THE OFFICE

Should your physicians blog?

Blogging, when successful, results in a certain notoriety, which, in the case of a physician blogger, calls attention to…


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MANAGING THE OFFICE

Higher wages, better health benefits, or larger tax refunds? Survey looks at 2017 payroll trends

Every year, the American Payroll Association (APA) conducts an annual survey for National Payroll Week, with the goal of helping American employee better understand their…


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WORKING WITH PHYSICIANS

How to handle the ‘bully doctor’ without losing your temper or your job

A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…


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