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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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READER TIPS

With quality a monthly topic, improvements are never ending

A surgery practice in Grand Rapids, MI, stays in constant improvement mode with ongoing quality discussions…


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MANAGING THE OFFICE

How one medical center created their dream schedule

I work at a small primary care office- two physicians and two NPs. One of the physicians is married to one of the NPs, and they are expecting…


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COMPLIANCE

OIG Report: CMS dished out $729.4 million in wrongful EHR incentive payments & we’re going to get that money back

Wrongful payments of Electronic Health Records (EHR) incentives are at the focus of two of the month’s biggest stories in health care compliance. The first came down on May 31 when the…


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TECHNOLOGY

What? Not another upgrade!

How to ensure a smooth transition when you upgrade your EMR software or install a new system
Just when everyone is trained and comfortable with your EMR system, along comes…


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HEALTHCARE PROFESSION

Is a national OB-GYN shortage looming?

A report recently released by Doximity suggests an impending women’s health crisis: specifically, high obstetricians and gynecologists (OB-GYN) maternity workloads, a U.S. OB-GYN workforce that is…


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WORKING WITH PHYSICIANS

Physicians behaving badly: what to do when it affects patients

Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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READER TIPS

A 30-day collection agency letter cuts the A/R days in Atlanta office

A four-physician surgery practice has reduced its receivables significantly with a collection approach that begins when a bill gets to be…


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HIRING

5 proven ways to keep “toxic employees” off your payroll

Got toxins in the office? Toxins are people who cause dissent. They undermine people. They create an atmosphere of mistrust and suspicion. They kill the…


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