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CYBERSECURITY

The 10 things HHS says you should be doing to stop phishing, ransomware and other threats

HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…


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TELEHEALTH

How telehealth can transform your medical practice

Telehealth— the practice of providing a range of healthcare services remotely, as opposed to face-to-face— is revolutionizing the practice of…


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READER TIPS

Employee incentive program increases number of patient well exams—and practice revenue

Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…


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SAFEGUARDING PHI

Traps to avoid: Giving ex-practice employees access to PHI

Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers…


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MANAGING STAFF

5 easy ways to boost employee morale

How can the manager improve morale? Here are five morale-boosters to try in your office…


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PURCHASING & LEASING

Don’t put your vendor contracts on autopilot

It’s easy, to say nothing of convenient, to get comfortable with business relationships and not to question…


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MANAGING THE OFFICE

Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program

Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…


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MANAGING THE OFFICE

How one medical center created their dream schedule

I work at a small primary care office- two physicians and two NPs. One of the physicians is married to one of the NPs, and they are expecting…


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MANAGING STAFF

These 7 ergonomic basics can make your staff healthier and happier

Ergonomics is good economics.
When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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