As you approach retirement, you've probably been reflecting on your journey as a medical office manager—the challenges you've overcome, the systems you've refined, and the relationships you've built. Leaving all of that behind can be bittersweet, but one of the most important things you can do before you retire is to ensure a smooth transition for your successor. Setting them … [Read more...] about How to set up your successor for success as you retire
Your career
How to supervise former peers as a new medical office manager
Congratulations on your promotion! Moving into the role of medical office manager is an exciting step in your career. But with this new position comes the challenge of supervising people who were once your peers. It’s a tricky situation, but with the right approach, you can manage these relationships while earning the respect and trust of your team. Here are some practical … [Read more...] about How to supervise former peers as a new medical office manager
Fail Forward: Turning Fear into Fuel for Success
By Lynne Curry Jeremiah avoided speaking up in meetings. Instead, he let others dominate team discussions. When his boss asked him to lead a department-wide update, he declined—it cost him a promotion. After landing the largest project her company had ever received, Maggie froze. When she didn’t deliver the first assignment by deadline, she lost the contract. Anna … [Read more...] about Fail Forward: Turning Fear into Fuel for Success
Micro-Retirement: Taking a Time-Out During Your Career
By Lynne Curry Are you craving a new adventure? Has your once-steady career momentum fizzled—or worse, have you burnt out? Does the thought of grinding away another 10, 20, or 30years until retirement leave you feeling drained? If so, you’re not alone. Dana Saerstein, 31, decided she’d had enough. “If I keep working myself to the bone until I’m 60, I might never … [Read more...] about Micro-Retirement: Taking a Time-Out During Your Career
Oversharing: Can You Please Curb Your TMI?
By Lynne Curry When "Heather" met with her boss to request a week of personal leave, she didn’t intend to spill her deepest secrets. But Heather needed someone to understand—the sleepless nights, the gut-wrenching choice, the unbearable fear of raising a child with birth defects. Her boss listened without judgment. Still, in the days that followed, Heather couldn’t shake … [Read more...] about Oversharing: Can You Please Curb Your TMI?
Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration
Running a medical office means juggling many responsibilities—overseeing daily operations, managing staff, ensuring compliance, and keeping patient care running smoothly. If you’re ready to take the next step in your career, transitioning into a higher-level role like a Practice Administrator, Healthcare Executive, or even Hospital Administrator can open up new opportunities … [Read more...] about Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration
Humorbragging: Where Charm Meets Confidence
By Lynne Curry Are you heading into a job interview; meeting a new boss; pitching to potential investors, or stepping into another situation in which you need to impress—but don’t want to sound arrogant or conceited? Consider humorbragging—a strategy which you use self-deprecating humor, self-awareness and vivid storytelling while crediting yourself with traits like … [Read more...] about Humorbragging: Where Charm Meets Confidence
9 Ways to Build an Environment of Continuous Learning for Your Staff
As a medical office manager, you know the value of having a well-trained, motivated administrative team. But keeping your staff sharp and engaged requires more than just a good onboarding program. It’s about creating an environment of continuous learning—one where your team feels empowered to grow their skills and stay ahead of industry trends. Here’s how you can foster that … [Read more...] about 9 Ways to Build an Environment of Continuous Learning for Your Staff
Taking Care of Yourself as the Work Pace Ramps Up
January can feel like being thrust into a race after a peaceful stroll. The holidays are over, the inbox is full, and deadlines seem to stack up faster than you can tackle them. As the manager of a busy office, you're often the one holding it all together, but who’s holding you together? Let’s be honest: you can’t take care of your team, your patients, or your office if … [Read more...] about Taking Care of Yourself as the Work Pace Ramps Up
Exploring the Four-Day Workweek: A Map for Medical Office Managers
As discussions around workplace flexibility continue to grow, the idea of a four-day workweek has gained significant attention in the United States. From pilot programs in the private sector to proposed legislation, such as the Thirty-Two Hour Workweek Act introduced in 2024, the potential shift to a shorter workweek is becoming more than just a trending topic. For medical … [Read more...] about Exploring the Four-Day Workweek: A Map for Medical Office Managers