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Should I take a ‘dry’ promotion (without a raise)?

By Lynne Curry Question: An email with the subject line “good news” arrived in my inbox from my supervisor this morning. The good news I hoped for flashed across my mind as I imagined him saying he was moving to another state, and I’d be getting a new supervisor. He didn’t like me, and I didn’t like him. Instead, he told me I was being offered a promotion. He didn’t look pleased but said, “congratulations,” and handed me the paperwork I needed to sign “to make it official”. “Who’s my new supervisor?” “You’ll still report to me.” “What’s the raise?” “About that. This is a dry promotion.” “A what?” “A promotion without a raise. They happen all the time.” “You’re kidding.” “No. But you can always turn it down.” I… . . . read more.


And you are … ? How to prepare your elevator speech

Do you have an elevator speech prepared? An elevator speech, also known as an elevator pitch, is a concise and well-prepared verbal summary or introduction that you can deliver in the time it takes to ride an elevator, typically around 30 seconds to 2 minutes. The goal of an elevator speech is to effectively communicate who you are, what you do, and what you or your organization can offer or achieve in a clear and compelling manner. Elevator speeches are often used in various professional and networking settings, such as conferences, networking events,  job interviews, business meetings, or even casual encounters where you have a brief moment to make a memorable impression. The term “elevator pitch” originates from the idea that you should be able to convey your message within… . . . read more.


Getting your head back in the game after summer vacation

It can be hard to come back to the office after the fun and relaxation of summer vacation. Consider these tips for a smooth transition and an efficient workflow. Reconnect with the Healthcare Team: Upon your return, schedule meetings with key healthcare professionals and staff members. Discuss any recent changes, updates, or challenges that occurred during your absence. Understanding the current status of ongoing projects and addressing any concerns will help you get back up to speed. Prioritize Patient Care and Appointments: The heart of a medical office is patient care. Begin by reviewing upcoming patient appointments, follow-ups, and medical procedures. Ensure that the schedule is well-organized, and all necessary preparations have been made to provide optimal patient experiences. Address Administrative Tasks: Medical office managers handle a wide range of… . . . read more.


7 good habits for an office manager

Developing good habits can help you become a more effective leader, enhance productivity, and improve the overall work environment. Here are some habits that can help you become a successful office manager. Prioritize tasks As an office manager, you are responsible for managing multiple tasks and priorities. Prioritizing tasks can help you stay organized and ensure that you complete important tasks on time. Create a to-do list each day and prioritize your tasks based on their importance and urgency. Communicate effectively Effective communication is essential in any workplace. As an office manager, you need to communicate clearly and effectively with your team, colleagues, and superiors. This includes listening actively, providing feedback, and keeping everyone informed about changes and updates. Lead by example As a leader, your actions speak louder than… . . . read more.


Working on everything everywhere all at once? Try monotasking

In today’s fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one task at a time. Consider the benefits of monotasking over multitasking and why it can be a game-changer for you. Improved Focus and Concentration One of the key advantages of monotasking is the ability to channel your attention and energy into a single task. When you focus on one activity at a time, you can eliminate distractions and allocate your cognitive resources more effectively. This heightened focus enhances your concentration, enabling you to delve deeper… . . . read more.


8 NSFW (not safe for work) topics to avoid

When engaging in conversations at work, it’s important to maintain a professional and respectful environment. Here are some conversation topics that are generally considered inappropriate at work: Personal or Intimate Relationships: Discussing personal relationships, romantic encounters, or intimate details about one’s personal life can create discomfort and be seen as unprofessional. Politics and Controversial Topics: Political discussions can be divisive and may create tension in the workplace. It’s best to avoid engaging in conversations that revolve around controversial subjects such as religion, race, or sensitive political issues. Offensive or Insensitive Language: Using derogatory language, slurs, or offensive jokes is completely inappropriate and can create a hostile work environment. Maintain a respectful and inclusive language to ensure everyone feels comfortable and valued. Personal Finances: Conversations about personal financial situations, debts, salaries,… . . . read more.


Should you do a tech detox? Here’s how

In today’s fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a medical office, you are well aware of the demands and pressures that come with the job. However, it’s essential to recognize the advantages of taking an occasional “tech detox” – a deliberate break from technology—to recharge, rejuvenate, and enhance overall well-being. In this article, we will explore the benefits of a tech detox and provide practical guidance on how to incorporate it into your routine. Rest and Recharge: Constant exposure to screens and devices can lead to digital fatigue and burnout. Taking a tech detox allows you to disconnect from the demands of work, creating a space for relaxation, rest, and rejuvenation. By temporarily stepping away from technology, you can replenish… . . . read more.


Work junkies: Unwilling to disconnect on vacation

By Lynne Curry Question: My husband gets furious when I bring my laptop on our Hawaiian vacations, but I enjoy vacations more if I remain connected. I run a small medical office, and like to stay on top of things and let my employees know I’m there for them. Part of the issue is that I love my work and my husband hates his job. If I have my laptop with me, I can check in with the office, hear that everything’s running smoothly, and then enjoy the day. If I do some work while on vacation during the noon hour when it’s too sunny to be outside, I feel productive, and everything is easier when I return to work. I love walking on the beach, but I’m not interested… . . . read more.

Take it down a few notches with semi-retirement option

By Lynne Curry Question: I turn 65 in September. I have a small savings account, a few investments and have done the math. With what I’ll receive from social security, I’ll be financially able to retire. I won’t be rich, but I’ll be comfortable. Although everyone tells me I should retire and “live the good life,” I don’t know what I’d do all day if I retire. When I ask my retired friends what their days are like, they tell me they wake up whenever they want to, often as late as ten a.m., remain in their robes, and watch movies and TV shows. A couple of them take trips and that’s exciting, but the trips only last for ten days. I’m embarrassed to tell my friends their lives sound… . . . read more.


6 steps to making good decisions

Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach decision-making in your role: Gather comprehensive information: Before making any decision, gather all the relevant information and data pertaining to the situation at hand. This may involve consulting with staff members, conducting research, reviewing policies and guidelines, or seeking input from healthcare professionals. Having a comprehensive understanding of the issue will help you make well-informed decisions. Consider multiple perspectives: Recognize that different team members and stakeholders may have varying… . . . read more.