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PRODUCTIVITY

Increase your efficiency with these workday PC tips

By Ron Slyker Due to the limited number of hours in a workday, it is critical to maximize your time. If you’re having trouble getting work done due to distracting websites, disorganized files, or cluttered inboxes, use these methods to improve your time management and stay productive at work. Keep an eye on productivity levels. Begin by keeping note of the amount of work you accomplish on an ordinary day. There are numerous useful applications for this. For instance, Google Chrome includes a feature called RescueTime that logs your most frequently visited websites and the amount of time you spend away from your computer. This program will offer you with a productivity score and a complete account of your workday. If you realize that you are squandering a significant chunk of your… . . . read more.

Leadership

Is the problem you?

By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative; blamed each other for problems; didn’t communicate with him or take accountability and didn’t buy-in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want me to be?” His eyes widened in alarm and he said, “Honest, I guess.” “The main problem on your team isn’t your employees. It’s you.” Here’s what I told him. If you’re the team’s leader, it’s on you As the leader, you set the tone. If as a leader, you focus on “who was responsible for what went wrong?” with pointed “why did this… . . . read more.

YOUR CAREER

Listening as if you mean it: an important managerial skill

By Lynne Curry It’s easy to give an excuse for not listening. You don’t have time; the speaker rambles or bores you. You already know what you’re about to hear. It’s harder to admit you’re a poor listener—isn’t listening something we do all the time? No. The opposite proves true. Most of us find it hard to listen to someone who has something to say we don’t want to hear. We instinctively interrupt, tune out, or wait until the speaker finishes and then say what we wanted to say in the first place. The result—we miss hearing information we later wish we’d heard; we fall easily into “yes…but” arguments in which neither you nor the other person comes to terms with each other’s viewpoint. We sacrifice opportunities to draw out… . . . read more.

YOUR CAREER

Potential for disaster when you serve on a volunteer board

By Lynne Curry Sometimes you take on work for which you aren’t paid—because it matters, or because you’ve been talked into it. Perhaps you serve on the board of a non-profit healthcare corporation, offering your experience and knowledge as a medical office manager. Possibly you run for your condo association’s board of directors because you want some control over the condominium unit in which you live. Despite the zero pay, you occasionally face situations that require hard work and take every ounce of skill you possess. Recently, I helped a community health clinic 11-person board of directors when they found themselves petitioned by angry former employees and upset community members. They hadn’t expected the depth of allegations against the clinic or its top two leaders, nor to find their clinic… . . . read more.

YOUR CAREER

More than one-quarter of workers say pandemic contributed to career setback

According to new research from a global staffing firm, more than one-quarter of professionals (27 per cent) said their career has stalled since the start of the pandemic—and that number jumps to 55 per cent for those ages 18 to 24. In a separate poll, 49 per cent of senior managers revealed that they postponed promoting top performers due to the COVID-19 pandemic, and 61 per cent of those respondents worry about staff retention as a result. How careers have taken a hit Workers experiencing a stalled career reported feeling stuck when it comes to: Salary growth: 62 per cent Career advancement: 62 per cent Skills development: 42 per cent Ability to grow their professional network: 42 per cent And some professionals shared that they’re ready for a career move:… . . . read more.

WORKPLACE WELLNESS

Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath

Amid growing anxiety about the pandemic’s impact on wellbeing, a new survey finds that US workers rank mental and psychological wellbeing as one of their biggest wellness concerns. Despite these worries, The Conference Board survey reveals that participation in programs including mental health resources and Employee Assistance programs has dropped. On the upside, the nationwide survey found that most respondents continued routine doctor’s visits to some degree during the pandemic—although women struggled more. Employees also report that they aren’t suffering in silence: An overwhelming majority feel their supervisor genuinely cares about their wellbeing—a likely basis for their comfort speaking of wellbeing challenges at work. Conducted from early to mid-March, the online survey polled more than 1,100 US workers representing a cross-section of people across industries, from lower-level employees to the CEO. Key findings include:… . . . read more.

5 action steps for regaining staff trust

By Lynne Curry bio  When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and productivity lowers. According to the Edelman Trust Barometer, one in three of the 33,000 employees surveyed don’t trust their employers1 and as a result provide their employers lower levels of engagement, productivity and loyalty.2,3 According to recent surveys, 25 to 50 percent of employees plan to leave their employers in 2021,4,5 with distrust ranking among the top reasons for this talent exodus. What created this distrust? Some describe it as collateral damage resulting from… . . . read more.

YOUR CAREER

Pandemic affecting your focus? Try these tips

By Indira Totaram bio The uncertainty and worry surrounding the coronavirus appear to have no end in sight—and it’s affecting the way we think and function. Since the onset of the pandemic, many of us find ourselves troubled by the inability to focus on even simple tasks. It’s as though our attention span is shorter or we are more distracted and overwhelmed than usual. And you wouldn’t be wrong to feel that way. In fact, 40 percent  of American workers are feeling less productive than usual. One helpful approach for understanding this occurrence is “Cognitive Load Theory,” which characterizes our minds as information processing systems. When solving for an unfamiliar problem, we rely on our “working memory,” which is limited in its capacity to retain information. However, if we are an expert… . . . read more.

MANAGING THE OFFICE

Professionals and employees reveal relocation plans amid pandemic

Relocation is a big consideration for both professionals and their employers right now. A recent study by a global staffing firm shows 44 per cent of workers surveyed said they would consider moving to a different city if their company offered long-term remote arrangements, and another three per cent have already made a move. 44 per cent of professionals would consider relocating, but only 16 per cent would be willing to take a pay cut to do so Nearly three in 10 companies are allowing workers to make a permanent move A separate poll of human resources (HR) managers suggests many companies are open to the idea of an anywhere workforce: 49 per cent of respondents reported their organization has allowed current staff to relocate temporarily, and another 27 per… . . . read more.

HUMAN RESOURCES

5 people problems and how to solve them

By Lynne Curry bio We can’t guess all the challenges facing us as office managers in this new year, but we can assume that we will be dealing with an old one: people and their personalities. Whether working together virtually or in-person, chances are good you will be dealing with people problems. Here are five common problems and strategies for dealing with them. Stopping a bully senior manager without losing your job Question: I face a situation that has no easy answer and no easy solution. As the office manager and human resources director, I supposedly enforce our corporation’s code of conduct and oversee the human resource issues. I report to the report to the chief operating officer, a bully who runs roughshod over any employee unlucky enough to cross… . . . read more.


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