Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Daily eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!

Upgrade to Premium Membership NOW for Just $90!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars, and MUCH MORE!

Try the Pomodoro technique to focus on big projects

As a busy office administrator, you are constantly juggling multiple tasks, deadlines, and priorities. It can be easy to get overwhelmed and feel like you are not making progress on anything. When you need to focus on a large project such as monthly financials, reviewing job applications, implementing new software or other jobs that take time and concentration, try closing your door for a couple of hours and giving the big project your full attention. That’s where the Pomodoro technique comes in. This time management method can help you focus your attention and make the most of your time. The Pomodoro technique was developed by Francesco Cirillo in the late 1980s. The method is named after the tomato-shaped kitchen timer that Cirillo used to time his work sessions. The basic… . . . read more.


7 classic tips for work-life balance

The line between work life and personal life is more blurred than ever for today’s office manager. But you need be able to turn off work and focus on family and other responsibilities, as well as recreation and taking care of your own well-being. Here are seven tips—classic but still valuable—for reclaiming your life beyond work. Set boundaries: It’s important to set clear boundaries between your work life and personal life. Make sure you’re not constantly checking emails or taking work calls when you’re supposed to be off the clock. Try to disconnect from work when you’re at home or on vacation. Prioritize your tasks: Figure out what tasks are most important and prioritize them accordingly. This will help you stay focused and avoid wasting time on low-priority tasks that… . . . read more.


10 tips for stronger business writing

Understand your audience: Before you start writing, think about who will be reading your document. Knowing your audience will help you choose the appropriate tone and language for your writing. Keep it clear and concise: Avoid using jargon and complicated language. Use simple and clear language that is easy to understand. Keep your sentences short and to the point. Use active voice: Writing in the active voice makes your writing more direct and engaging. It also makes it easier for the reader to understand who is doing what. Edit and proofread: Always edit and proofread your writing before submitting it. Check for spelling, grammar, and punctuation errors. Make sure your writing is well-structured and flows logically. Use headings and subheadings: Use headings and subheadings to break up your writing into… . . . read more.


6 tips for remembering names

It’s easy to remember a patient’s name when you have their appointment details or patient file open in front of you. It’s a lot harder when you meet someone away from these paper or electronic prompts. People like to be recognized and remembered. In the office, it’s reassuring for your patients. In other settings, remembering names can help you connect and network with people. In fact, remembering names is a skill that can advance your career. Here are some tips to help you: Focus: When you are introduced to someone, focus on their name and repeat it back to them. This will help you remember their name and also show that you are interested in getting to know them. Associate: Associate the person’s name with something that is familiar to… . . . read more.


Declutter your phone and declutter your mind

As a busy medical office manager, you are responsible for keeping things organized and efficient in your workplace. But have you considered the clutter on your smartphone? Your device may be full of unnecessary apps, files, and notifications, which can affect your productivity and increase stress levels. In this article, we’ll discuss why and how to declutter your smartphone. Why Declutter Your Smartphone? Decluttering your smartphone can provide many benefits, including: Increased productivity: With a decluttered smartphone, you can find what you need quickly, saving time and increasing productivity. Reduced stress: A cluttered smartphone can lead to stress and anxiety. By decluttering your device, you can create a more peaceful and organized environment. Improved security: Unnecessary apps and files can pose a security risk. By decluttering your smartphone, you can… . . . read more.


Valentine’s Day a chance to show appreciation at work

Valentine’s Day, coming up on Feb. 14, is often focused on a celebration of romantic love. It can also be a day to express affection and appreciation for others, and it is a great opportunity to show kindness and generosity at the office. Here are some ways that you can encourage acts of kindness at your workplace on Valentine’s Day: Write notes of appreciation: Take a few minutes to write a note of appreciation to a coworker or boss. A simple message of thanks or a few words of encouragement can go a long way in building relationships and boosting morale. Share treats: Consider bringing in some treats to share with your coworkers, such as chocolates, cookies, or other sweets. This is a simple way to show your appreciation and… . . . read more.


‘It was just a joke’: Jokes and social media posts gone wrong

By Lynne Curry Question: During the Christmas holidays, I attended a social event where my wife and I told a series of jokes to and about each other. Several others at our table were equally rowdy, and everyone enjoyed our jokes. While I knew individuals at other tables were watching the fun we were having, I didn’t realize one of them was recording us. The recording made it back to my employer. Even though I attended the event on my own time and the person who recorded my jokes wasn’t employed by our company, my employer fired me, despite my four-year track as a manager. I’ve searched for an attorney but not found one interested in my case. I’ve also looked for work, and found a potential new job. I’ve… . . . read more.


Every bully has a weak spot

By Lynne Curry He’s smug, arrogant and has bullied you for months. Before you he bullied a string of good people, each who had the good sense to quit before he destroyed their work lives. You’ve thought about quitting but don’t want to. That leaves you one option. You need to know how you can take him down before he takes you out. Here’s what you need to know: Bullying rests on psychological power. Bullying causes psychological harm to the target and those who witness it but feel powerless to intervene. Those targeted feel their bully has all power and they have none. That isn’t true—every bully has an Achilles heel. For example, narcissist bullies can’t take criticism and when you criticize them, they lose their cool and react. Angry,… . . . read more.


5 ways to improve your job search

It doesn’t hurt to have a plan in case you find yourself looking for a new job. Although the demand for skilled talent remains strong, professionals need to be increasingly strategic and intentional when making career moves, says David King, a senior managing director with Robert Half, a global talent solutions and business consulting firm. “Workers should make a point of highlighting the value they bring to potential employers. This begins with knowing what companies seek in prospective hires, and pulling relevant strengths to the forefront.” A recent survey by Robert Half reveals five key considerations for those launching a job search. Resume red flags— When evaluating candidates’ resumes, top factors that give employers pause include: Frequent job hopping (80 per cent) Insufficient skills for the position (80 per cent) Vague… . . . read more.


7 tips for leading a video meeting

We’ve become accustomed to attending work meetings on Zoom and other video conferencing platforms since the pandemic lockdown of 2020. But you might not be at ease as the leader of a Zoom meeting for your medical office team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be discussed and the goals of the meeting. Send this agenda to all participants in advance so that they can come prepared. Establish ground rules: Set some ground rules for the meeting, such as requiring all participants to mute their microphones when not speaking and encouraging people to use the chat function to ask questions or make comments. Start on time: Respect the time of… . . . read more.