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WORKING WITH PHYSICIANS

How to handle the ‘bully doctor’ without losing your temper or your job

A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…


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YOUR CAREER

What to wear to a business conference

The event looks interesting. There are many great sessions from which to choose. And the location is ideal; in fact, it takes place in a city you’ve always wanted to …


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MANAGING THE OFFICE

The myth of multitasking

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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MANAGING STAFF

Creating a peaceful office environment

It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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YOUR CAREER

Asking for a raise

One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…


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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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YOUR CAREER

12 signs you are about to lose your job

Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy manager can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to…


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