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YOUR CAREER

Managing virtual teams in a COVID-19 era

By Lynne Curry bio If you’re a manager struggling your way up the steep virtual workplace learning curve, you may discover the COVID-19 pandemic makes you a better leader. Here’s how to navigate your way through this trial by fire. Focus on results Effective remote supervision requires managers to switch gears from supervising activities to managing results. Train yourself to keep your focus, and that of your team, on results and overall productivity. Say goodbye to micro-management.  Not only doesn’t it work, but you’ll drive your employees and yourself crazy if you keep them under a microscope from a distance.  Things come up for employees working from home that don’t when they’re at a regular work site. Let your employees know what you hold them accountable for and allow them… . . . read more.

WORKING WITH PHYSICIANS

How to handle the ‘bully doctor’ without losing your temper or your job

A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…


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YOUR CAREER

What to wear to a business conference

The event looks interesting. There are many great sessions from which to choose. And the location is ideal; in fact, it takes place in a city you’ve always wanted to …


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MANAGING THE OFFICE

The myth of multitasking

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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MANAGING STAFF

Creating a peaceful office environment

It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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YOUR CAREER

Asking for a raise

One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…


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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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