We hope this won’t come as a surprise to you, but it’s the third full week in October, which means that it’s Medical Assistants Recognition Week. (MARWeek), with Wednesday (October 19) being the…
STAFF TRAINING
Develop a habit of training your staff and create a corporate culture of excellence
September 14, 2018 by
“Excellence is an art won by training and habituation,” said Aristotle. “We are what we repeatedly do. Excellence, then, is not an act but…
TAX CUTS AND JOBS ACT
The Tax Cuts and Jobs Act: Are you and your staff getting the most out of each paycheck?
September 14, 2018 by
Sixty-eight percent of employees are not sure how the Tax Cuts and Jobs Act (TCJA) will impact their finances, according to the 2018 “Getting Paid In America” survey conducted by…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
EMPLOYEE BENEFITS
3 tips for selecting a health and benefits advisor
July 13, 2018 by
By David C. Fortosis bio
The responsibility of selecting, designing, financing, and managing employee benefits is a critical task in today’s medical office business. Retirement and…
INSIGHT
Three dimensions of medical practice cohesion
July 6, 2018 by
By Nick Hernandez bio
Cohesion is the intense bonding of employees, strengthened over time, that results in absolute trust. It is characterized by the subordination of self and…
EMPLOYEE BENEFITS
Genetic testing emerges as new trendy workplace benefit
July 6, 2018 by
Companies competing for talent in a tight job market often look to their benefit packages to see what they can add to help their recruiting and…
PRODUCTIVITY
Use straight talk to solve 4 common people problems in your office
June 18, 2018 by
The key to success as a manager is being up-front with employees. Yet that is what managers are most reluctant to do. They don’t want to sit down with…
YOUR CAREER
Asking for a raise
May 7, 2018 by
One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…
MANAGING STAFF
“Why are you leaving us?” 5 key questions to ask staffers who resign
April 6, 2018 by
There’s good information to be had from a staffer who’s leaving.
People who have resigned “don’t have a hidden agenda.” They tend to be candid…
