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MANAGING STAFF

“Why are you leaving us?” 5 key questions to ask staffers who resign

There’s good information to be had from a staffer who’s leaving.
People who have resigned “don’t have a hidden agenda.” They tend to be candid…


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MANAGING THE OFFICE

Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program

Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…


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INSIGHT

It’s not me, it’s you: 5 office policies to break up with

By Paul Edwards  bio
Springtime may mean that love is in the air, but your office can’t hesitate to dump a policy that creates problems. Some policies are so…


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EMPLOYEE WELLNESS

Why employers often get worker wellbeing wrong and how to get it right

A new report from the Campbell Institute indicates not all employers are getting worker wellbeing right, and it could be affecting the sustainability of their business…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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MANAGING STAFF

Is this the most valuable perk for your employees?

Flexible work hours are the perk that influences employee satisfaction the most, according to a new survey by Clutch, a B2B research firm…


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INSIGHT

Time and anxiety really do matter

By Steve M. Cohen  bio
Stress is actually a good thing until it overloads people. This overloaded situation is actually called “dis-stress.” The ability to…


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MANAGING STAFF

What’s the ‘employee experience’ like at your medical practice?

Professionals have been talking about the customer experience, the patient experience, and the candidate experience for years, so it was bound to happen. Another term is now…


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MANAGING THE OFFICE

What to do when the winter blues hits your workplace

Winter’s getting a frigid reception at many workplaces around the country. According to research from staffing firm Accountemps, 38% of professionals said…


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MANAGING STAFF

7 employee benefits you can give to your staff at little or no cost

A question readers often ask Medical Office Manager is what benefits can they give staff that won’t…


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