There's good information to be had from a staffer who's leaving. Here are a few rules to follow and a few questions to ask. Two minutes before the exit Do the interviewing just as the staffer is ready to walk out the door. That means late afternoon of the last day. The 11th-hour timing ensures that whatever negative remarks the staffer makes won't carry repercussion. … [Read more...] about “Why are you leaving us?” 5 key questions to ask staffers who resign
Employee benefits
21 easy ways to boost practice profitability fast
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on your practice's bottom line. Here are 21 ways you can quickly boost practice profitability. 1. Name a reimbursement coordinator To get all the reimbursement possible, hire or appoint someone to be a reimbursement coordinator. It … [Read more...] about 21 easy ways to boost practice profitability fast
Employee morale and your practice’s productivity: 5 easy ways to boost both
By Elizabeth M. Miller bio Employees' attitudes have changed over the years. Good, loyal employees want more than a paycheck and health benefits. Studies have shown that compensation does not even rate in the top 5 of what makes an employee happy with their job. I believe happy employees are productive employees and anyone who believes otherwise is overlooking the … [Read more...] about Employee morale and your practice’s productivity: 5 easy ways to boost both
Research report: Recognition good for engagement and beating burnout
New research show four practical steps organizations can take to improve culture through the power of recognition. Workhuman and Gallup have released a report, Empowering Workplace Culture Through Recognition, which examines the significance of recognition in the workplace as both a foundational element and a catalyst for organizational culture. Employees who strongly agree … [Read more...] about Research report: Recognition good for engagement and beating burnout
Flex-retirement: A win-win strategy for employee retention
Employee retention is not only a cost-effective strategy, but it also helps maintain institutional knowledge and ensures a smoother transition when team members retire. One innovative approach that can facilitate this transition and keep experienced staff on board is “flex-retirement.” What Is Flex-Retirement? Flex-retirement, also known as flexible retirement, is a … [Read more...] about Flex-retirement: A win-win strategy for employee retention
10 steps to create a year-end bonus program for your admin staff
To recognize their hard work, boost morale, and incentivize productivity, designing a year-end bonus program is a strategic way to express your appreciation. Consider these steps to create a meaningful and effective year-end bonus program for your admin staff. 1. Set Clear Objectives Before diving into the specifics of the bonus program, start by establishing clear … [Read more...] about 10 steps to create a year-end bonus program for your admin staff
How to craft a comprehensive benefits package for your office staff
In today's competitive job market, offering an attractive benefits package is essential for medical offices looking to attract and retain top talent. For healthcare professionals and support staff alike, benefits can make a significant difference in their overall job satisfaction and quality of life. Crafting a comprehensive benefits package tailored to the needs of your … [Read more...] about How to craft a comprehensive benefits package for your office staff
How to retain your office staff
Retaining office staff is crucial for maintaining a stable and productive work environment. High turnover can be costly and disrupt the workflow. Here are some tips to help you retain your office staff: Hiring the Right People: Start by hiring individuals who are a good fit for your organization’s culture and values. Ensure that their skills and qualifications align … [Read more...] about How to retain your office staff
Develop a habit of training your staff and create a corporate culture of excellence
"Excellence is an art won by training and habituation," said Aristotle. "We are what we repeatedly do. Excellence, then, is not an act but a habit." If excellence is a habit you'd like to instill in your staff, then you need to train them properly and make a habit, too, of training and retraining. Why invest in training employees? There are many reasons there's an ongoing … [Read more...] about Develop a habit of training your staff and create a corporate culture of excellence
6 reasons to have on-site childcare…and how to set it up
For onsite employees, care of their children is a constant worry. Inconvenient dropoff and pickup times, last minute cancellations by caregivers, concerns about the care being given and a host of other problems haunt employees through the work day. For some offices, a child care service at or near the office is a solution the benefits parents and the employer. Advantages of … [Read more...] about 6 reasons to have on-site childcare…and how to set it up