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MANAGING STAFF

What are you doing for MARWeek?

We hope this won’t come as a surprise to you, but it’s the third full week in October, which means that it’s Medical Assistants Recognition Week. (MARWeek), with Wednesday (October 19) being the…


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INSIGHT

I started sending my team a weekly inspirational email and something extraordinary happened

By Robert Glazer  bio
A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I went over…


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EMPLOYEE BENEFITS

The surprising answer to what your staff really wants

What do employees want? Flexible work arrangements are often at or near the top of survey lists…


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MANAGING THE OFFICE

Higher wages, better health benefits, or larger tax refunds? Survey looks at 2017 payroll trends

Every year, the American Payroll Association (APA) conducts an annual survey for National Payroll Week, with the goal of helping American employee better understand their…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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INSIGHT

Are you sure you don’t have to pay staff overtime?

By Nick Hernandez  bio
It is a recurrent challenge for human resource professionals: Determining whether an employee is exempt from the overtime requirements of the Fair Labor Standards Act (FLSA). The FLSA is…


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MANAGING STAFF

7 employee benefits you can give to your staff at little or no cost

A question readers often ask Medical Office Manager is what benefits can they give staff that won’t…


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MANAGING STAFF

Three months’ notice: A quarter of your workforce may change jobs by summer’s end

While employee retention is not necessarily a new concern for employers, the race to keep top workers in-house has escalated significantly in just the…


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MANAGING STAFF

How to support the caregivers in your workplace

Half of working female caregivers feel they have to choose between being a good employee and being a good daughter, according to a new survey by…


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INSIGHT

Why your best talent is leaving and four ways to win them back

By William A. Schiemann, Ph.D  bio
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that…


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