Medical practices often stress to their patients the benefits of good nutrition and exercise. And that advice extends to…
READER TIPS
A four-day week improves quality of life as well as revenues for Florida office
March 31, 2017 by
Four days on with Fridays “sort of ” off is terrific, says the practice manager of a five-physician, 28-staff medical office in…
MANAGING STAFF
What employee drug use is costing your practice
March 24, 2017 by
Workers with substance use disorders miss nearly 50 percent more days than their peers, and up to six weeks of work annually, according to analysis from…
TERMINATION
3 proven ways to make firing easier on everyone
March 24, 2017 by
The termination process is difficult for a manager, as well as the staffer being fired. These three steps won’t alleviate all the pain, but they will make…
INSIGHT
It’s not me, it’s you: 5 office policies to break up with
March 17, 2017 by
By Paul Edwards bio
Springtime may mean that love is in the air, but your office can’t hesitate to dump a policy that creates problems. Some policies are so…
MANAGING STAFF
The heat is on: Six in 10 employees report increased work stress
February 24, 2017 by
Are your employees having trouble “keeping calm and carrying on” at work? If so, they’re in the majority. More than half (52 percent) of workers said…
INSIGHT
Employee morale and your practice’s productivity: 5 easy ways to boost both
February 17, 2017 by
By Elizabeth M. Miller bio
Employees’ attitudes have changed over the years. Good, loyal employees want more than a paycheck and health benefits. Studies have shown that…
WORKPLACE WELLNESS
How Mission Health fought back against burnout
February 17, 2017 by
According to a 2016 Advisory Board report, more than 50 percent of all physicians report symptoms of burnout, and an equal 50 percent of nurses report feeling…
STAFF TRAINING
Develop a habit of training your staff and create a corporate culture of excellence
February 10, 2017 by
“Excellence is an art won by training and habituation,” said Aristotle. “We are what we repeatedly do. Excellence, then, is not an act but…
INSIGHT
PTO rollover: Is it required?
February 10, 2017 by
By Paul Edwards bio
What does your practice do about unused PTO from last year? Doctors and office managers often ask us questions like this…
