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INSIGHT

Why your best talent is leaving and four ways to win them back

By William A. Schiemann, Ph.D  bio
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that…


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MANAGING STAFF

7 employee benefits you can give to your staff at little or no cost

A question readers often ask Medical Office Manager is what benefits can they give staff that won’t…


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MANAGING THE OFFICE

Are you offering your medical office staff the hottest summer perks?

What’s the hottest summer perk? Workers surveyed by staffing firm OfficeTeam said they’re most interested in flexible schedules…


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MANAGING THE OFFICE

How to schedule employee vacations for maximum efficiency and minimum conflict

Ah, vacation. A time synonymous with sun, fun, and relaxation—unless of course you’re the manager of a busy medical practice trying to create the office vacation schedule. Yes, staff members need, want, and OK, deserve time off, but how do you plan for…


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EMPLOYEE WELLNESS

Report highlights need for greater focus on employee health

Medical practices often stress to their patients the benefits of good nutrition and exercise. And that advice extends to…


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READER TIPS

A four-day week improves quality of life as well as revenues for Florida office

Four days on with Fridays “sort of ” off is terrific, says the practice manager of a five-physician, 28-staff medical office in…


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MANAGING STAFF

What employee drug use is costing your practice

Workers with substance use disorders miss nearly 50 percent more days than their peers, and up to six weeks of work annually, according to analysis from…


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TERMINATION

3 proven ways to make firing easier on everyone

The termination process is difficult for a manager, as well as the staffer being fired. These three steps won’t alleviate all the pain, but they will make…


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INSIGHT

It’s not me, it’s you: 5 office policies to break up with

By Paul Edwards  bio
Springtime may mean that love is in the air, but your office can’t hesitate to dump a policy that creates problems. Some policies are so…


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MANAGING STAFF

The heat is on: Six in 10 employees report increased work stress

Are your employees having trouble “keeping calm and carrying on” at work? If so, they’re in the majority. More than half (52 percent) of workers said…


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