Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Daily eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!
EMAIL ADDRESS



Upgrade to Premium Membership NOW for Just $90!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars, and MUCH MORE!
EMPLOYEE BENEFITS

6 reasons to have on-site childcare…and how to set it up

For onsite employees, care of their children is a constant worry. Inconvenient dropoff and pickup times, last minute cancellations by caregivers, concerns about the care being given and a host of other problems haunt employees through the work day. For some offices, a child care service at or near the office is a solution the benefits parents and the employer. Advantages of On-Site Child Daycare Enhanced Employee Productivity: One of the primary benefits of on-site child daycare is that it allows employees to focus on their work without the constant worry and stress associated with arranging childcare. When employees know their children are in a safe and nurturing environment just steps away, they can dedicate more of their time and energy to their responsibilities. Improved Work-Life Balance: Juggling work and… . . . read more.

WORK STRESS

Feeling burned out? You and 40% of professionals

Burnout is a problem that just won’t go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication and support from management (29 per cent) Toxic organizational culture (26 per cent) Those with the highest burnout levels include: Gen Z and millennials Employees who have been with their company for 2-4 years Working parents “Burnout is a serious issue that needs to be combatted with ongoing efforts”, said David King, Senior Managing Director, Robert Half, Canada and South America. “Though many companies have made strides in supporting employee well-being,… . . . read more.

WORKPLACE WELLNESS

7 ways to support mental health in your office

May is Mental Health Awareness Month, a good time to devote some thought to how you can support mental health in your office. Here are some ideas for advancing mental health in the workplace: Encourage open communication: Encourage your employees to speak openly about their mental health and provide a safe space for them to do so. Encourage managers to be approachable and understanding, and provide training on how to handle these conversations. Promote work-life balance: Encourage your employees to take breaks and disconnect from work when they need to. Promote flexible working hours, so employees can balance their work and personal life. Provide resources: Provide resources and tools to help employees cope with mental health issues. These could include access to counseling services, employee assistance programs, or mental health… . . . read more.

TELEWORK

6 tips to keep your hybrid team productive

As a medical office manager, you understand the importance of creating a productive work environment for your staff. With the rise of remote work in the last three years, it is more important than ever to create a hybrid work environment that balances the needs of both remote and on-site staff. Here are some tips to help you create a productive hybrid work environment for your medical office. Establish clear communication channels Clear and open communication is essential in any workplace, but it becomes even more critical when you have a hybrid team. To ensure that all staff members are on the same page, establish clear communication channels. This may include regular virtual meetings, email updates, or a shared workspace where everyone can access important information. Set clear expectations When… . . . read more.

TELEWORK

The nomadic remote employee: Employee dream, employer nightmare

By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. While they insist they can work and should receive full paychecks, this doesn’t seem fair to the rest of us who remain onsite and have to pick up the pieces when our “travelers” can’t be easily reached. We agree they can get some work done, but have no way of knowing if they’re putting in 40 hours a week. We tried to explain how messy this felt… . . . read more.

TRAINING

5 reasons to pay for medical office staff education

Paid continuing education is one of the most popular perks you can offer your employees. Besides making your staff happier, paid upgrading and training also benefits the practice in at least five ways. Enhancing knowledge and skills: Continuing education and staff upgrading help employees to stay current with the latest advancements and trends in the healthcare industry. It allows them to enhance their knowledge and skills, which leads to improved performance, better patient outcomes, and higher levels of job satisfaction. Meeting regulatory requirements: Many healthcare regulatory bodies require healthcare providers to have certain levels of training and education. For example, nurses may need to maintain their license by completing continuing education credits, while medical assistants may need to be certified to perform certain tasks. Improving patient outcomes: By investing in… . . . read more.

MOTIVATING YOUR STAFF

Praise is nice but a year-end bonus is better

A year-end bonus can be a powerful tool for reminding your staff their hard work and commitment and the company’s overall growth and success are closely intertwined. And according to a survey of employers, 50% of companies plan to award year-end bonuses in 2022. While this is down from 63% last year, it’s a sign that staff retention remains top of mind for many employers, says Robert Half, the specialized talent solutions and business consulting firm which conducted the survey. Presenting employees with a financial reward—whether it’s to acknowledge individual, departmental or companywide success—can help bolster retention and even help with recruitment efforts. It can also be a motivational tool for driving team productivity and engagement in the year ahead. A year-end bonus can help employees feel like they make a… . . . read more.

MANAGING STAFF

Inflation’s impact on employees and the workplace

By Lynne Curry What keeps your employees and coworkers up at night, and what does it mean to you as their employer or colleague? According to the U.S. 2022 Inside Employees’ Minds Report conducted by the HR consulting firm Mercer, which surveyed 4049 employees between Aug. 26 and Sept. 9, 2022, it’s financial worries, https://www.mercer.us/content/dam/mercer/attachments/private/us-2022-inside-employees-minds-report.pdf. The number one issue for many employees in 2022—can they cover monthly expenses given skyrocketing inflation—ranked only ranked ninth in 2021. As no surprise, employee satisfaction with their employers has declined markedly from last year in the areas of compensation and benefits. Further, two years of continued crises—the pandemic, layoffs and labor shortages, supply chain challenges, political and racial polarization, the war in Ukraine, and the looming recession—have changed how employees view work. Employees who… . . . read more.

EMPLOYEE BENEFITS

Staff continuing education: Must you or should you pay for it?

By Paul Edwards I’m looking to hire a new employee and they asked me about my policy on paying for employee CE. I normally don’t pay for employee CE but it sounds important to this potential new employee. What is the best way to handle this? Many individuals working in healthcare fields have annual continuing education (CE) requirements they need to meet in order to maintain certain licenses. Meeting that requirement is an obligation on the individual, not on the practice. Of course, you should keep track of whether your employees have a valid license and are meeting the requirements for renewing it, otherwise it does become a problem for the practice. While you may not be required to help pay for the cost of license renewals or CEs taken… . . . read more.

HUMAN RESOURCES

5 ways to help your staff cope with inflation

By Paul Edwards CEO, CEDR  Solutions Inflation is on everyone’s minds right now, and understandably so. Most Americans are aware that the purchasing power of a dollar is always decreasing to some degree, but rarely does the rise in the cost of living have such a powerful impact on our daily lives or feature so prominently in the public discourse. As you may already know, financial pressure on American consumers reached an all-time high this year. Based on The Consumer Price Index—the best-known indicator of inflation—inflation rose to 8.6 percent in the 12 months ending in May 2022, marking the most extreme spike in that figure in over 40 years. The Impact of Inflation on You and Your Team Employees are justifiably concerned by this sudden and dramatic hike in the cost… . . . read more.


(-0)