Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Weekly eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!
EMAIL ADDRESS



Upgrade to Premium Membership NOW for Just $27!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars for C.E.U. Credit, and MUCH MORE!
PATIENT CARE

Want to help your patients with gestational diabetes control their weight? Write them a letter

Women with gestational diabetes who received a tailored letter with personalized weight gain recommendations were significantly more likely to meet…


. . . read more

MANAGING THE OFFICE

What is the ‘patient experience’ like at your medical practice?

You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…


. . . read more

PATIENT SAFETY

2018’s Top 10 patient safety concerns for healthcare organizations

ECRI Institute names diagnostic errors the number one concern on its 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Each year, approximately 1 in 20 adults experiences…


. . . read more

PATIENT EXPERIENCE

U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles

U.S. News & World Report recently announced a new collaboration with Binary Fountain, a provider of patient feedback management solutions with one of the largest data repositories of online…


. . . read more

COLLECTIONS

7 best practices for optimizing your collections

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…


. . . read more

TECHNOLOGY

How to handle patients who diagnose themselves

There’s a wealth of medical information online, and increasingly patients are tapping it to come up with their own diagnoses. Needless to say, this results in numerous challenges for medical practitioners and office staff.
But how exactly do you navigate the issues that arise from…


. . . read more

INSIGHT

8 actions to be an exceptional listener

By Stacey Hanke  bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…


. . . read more

TELEHEALTH

How telehealth can help medically complex elders achieve better outcomes while also reducing healthcare costs

A recent study conducted by Seniorlink, Inc. found that medically complex patients age 65 and…


. . . read more

BILLING AND COLLECTIONS

4 best practices to help optimize your processes and increase your reimbursements

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…


. . . read more

INSIGHT

5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


. . . read more


(-0)