By Karen Mattocks, Vice President of Business Development at RxVantage bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…
INSIGHT
5 efficiency-draining traps to avoid in your practice
September 7, 2018 by
PATIENT EXPERIENCE
How to become a patient-centered practice and improve your profitability
September 7, 2018 by
What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think…
PATIENT SAFETY
Bill to end secrecy around doctor sexual assault and other patient harm passes CA Assembly
September 7, 2018 by
California would be the first state in the nation to mandate doctors tell their patients when they are disciplined for sexual assault or other patient harm under legislation that…
NOTICE OF PRIVACY PRACTICES
HIPAA Refresher: Is your practice on top of NPPs?
September 7, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
August 31, 2018 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
COLLECTIONS
7 best practices for optimizing your collections
August 17, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
BILLING AND COLLECTIONS
4 best practices to help optimize your processes and increase your reimbursements
August 13, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
July 27, 2018 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
MANAGING PATIENTS
How to handle patient abuse of workers’ compensation or disability claims
July 27, 2018 by
Most likely you’ve already learned to manage the administrative issues and challenges related to workers’ compensation and disability claims…
