Doctor.com, a customer experience platform purpose-built for the healthcare industry, has launched ScheduleSync™, the first universal web-wide online scheduling solution for…
MANAGING THE OFFICE
Doctor.com launches first universal “web-wide” online scheduling solution for healthcare providers
August 18, 2017 by
PATIENT EXPERIENCE
In the News: Alliance helps member physicians collect patient reviews and manage online reputation
August 18, 2017 by
Physicians belonging to Collier County Medical Society (CCMS) in Florida now have help boosting their online reputation and gaining insight into…
WORKING WITH PHYSICIANS
What to do when your doctor becomes a patient
August 11, 2017 by
Their role as healers makes it easy to forget physicians are subject to the same illnesses that befall other humans. They are not invincible, even though…
EDUCATING PATIENTS
Most of nurse practitioners’ appointment time spent on patient education
August 11, 2017 by
Nurse practitioners play a crucial role in helping patients decode medical information, according to the findings of a recently released Merck Manuals survey. The survey of 210…
BILLING & COLLECTIONS
12 tips for boosting patient payment
August 11, 2017 by
The way the bill looks, and reads, plays a major role in when – and whether – the office gets paid. Here are 12 ways to boost patient payment…
MANAGING STAFF
The plain and practical side of medical office managing
August 4, 2017 by
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…
READER TIPS
With quality a monthly topic, improvements are never ending
August 4, 2017 by
A surgery practice in Grand Rapids, MI, stays in constant improvement mode with ongoing quality discussions…
MANAGING THE OFFICE
How one medical center created their dream schedule
August 4, 2017 by
I work at a small primary care office- two physicians and two NPs. One of the physicians is married to one of the NPs, and they are expecting…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
July 21, 2017 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
July 21, 2017 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
