Women with gestational diabetes who received a tailored letter with personalized weight gain recommendations were significantly more likely to meet…
PATIENT CARE
Want to help your patients with gestational diabetes control their weight? Write them a letter
April 20, 2018 by
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
April 20, 2018 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
PATIENT SAFETY
2018’s Top 10 patient safety concerns for healthcare organizations
April 20, 2018 by
ECRI Institute names diagnostic errors the number one concern on its 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Each year, approximately 1 in 20 adults experiences…
PATIENT EXPERIENCE
U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles
April 13, 2018 by
U.S. News & World Report recently announced a new collaboration with Binary Fountain, a provider of patient feedback management solutions with one of the largest data repositories of online…
COLLECTIONS
7 best practices for optimizing your collections
April 13, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
TECHNOLOGY
How to handle patients who diagnose themselves
April 6, 2018 by
There’s a wealth of medical information online, and increasingly patients are tapping it to come up with their own diagnoses. Needless to say, this results in numerous challenges for medical practitioners and office staff.
But how exactly do you navigate the issues that arise from…
INSIGHT
8 actions to be an exceptional listener
March 30, 2018 by
By Stacey Hanke bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…
TELEHEALTH
How telehealth can help medically complex elders achieve better outcomes while also reducing healthcare costs
March 30, 2018 by
A recent study conducted by Seniorlink, Inc. found that medically complex patients age 65 and…
BILLING AND COLLECTIONS
4 best practices to help optimize your processes and increase your reimbursements
March 30, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…
INSIGHT
5 essential steps to ensure an effective HIPAA program
March 23, 2018 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
