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COLLECTIONS

Why you need an office policy on collecting fees

Most medical practices take time once a year to create new office goals or a business plan and, hopefully, to upgrade their policy manuals…


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BLOG

5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


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READER TIPS

Separate room for schedulers calms front office chaos

A few years ago, a North Carolina pediatric practice realized that the front desk is not the best place to check people in, make return appointments, and…


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SOCIAL MEDIA MARKETING

Social media is a double win for your medical practice and your career

Digital media specialist Brittney Overstreet says social media has given word-of-mouth marketing—the oldest marketing tool—unanticipated strength that…


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PATIENTS SCAMMED

OIG issues genetic testing fraud alert

Have your patients got themselves involved with a genetic testing scam…


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MANAGING THE OFFICE

Staff name badges help patients feel comfortable

A seemingly simple, easy-to-implement change can have a positive impact on your practice. Staff name badges make…


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CMS UPDATES

Tell your patients about the new eMedicare app launched this year

Today, the Centers for Medicare & Medicaid Services (CMS) launched a new app that gives consumers a modernized Medicare experience with direct access on a mobile device to…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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TECHNOLOGY

How to handle patients who diagnose themselves

There’s a wealth of medical information online, and increasingly patients are tapping it to come up with their own diagnoses. Needless to say, this results in numerous challenges for medical practitioners and office staff.
But how exactly do you navigate the issues that arise from…


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READER TIPS

How an OBGYN practice increased their Google ratings

Prospective patients frequently rely on online reviews from current or former patients before selecting a physician. But how can you…


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