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INSIGHT

Simple steps to better track your medical practice contracts

By Nick Hernandez  bio
Keeping track of contract renewals can be tedious. Whether practices renew such contracts all at once, or throughout the year, there are techniques to simplify the…


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MANAGING THE OFFICE

What is the ‘patient experience’ like at your medical practice?

You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…


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INCREASING PROFITS

25 ideas for going green at work

To help celebrate Earth Day, here are 25 ideas for going green at work from FlexJobs, a telecommuting and flexible job site that has long promoted…


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COLLECTIONS

7 best practices for optimizing your collections

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…


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INSIGHT

What you need to consider before getting started in telemedicine

By Nick Hernandez  bio
Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could…


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BILLING AND COLLECTIONS

4 best practices to help optimize your processes and increase your reimbursements

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…


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MANAGING STAFF

These 7 ergonomic basics can make your staff healthier and happier

Ergonomics is good economics.
When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says…


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PATIENT REGISTRATION

Want to improve collections? Start by looking at your Patient Registration System

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
When registering patients in your system, do you collect all the information you need to effectively set them up…


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TELEHEALTH

Future of Health survey finds patients and doctors want more digital interaction

Both consumers and physicians are eager for increased digital engagement, according to a new nationwide poll released by…


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READER TIPS

Polite form on chart collects balance due at registration

Because staff don’t like asking patients for money, one manager set up a non-confrontational form that gets patients to pay…


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