By Nick Hernandez bio
Physician owners know that there are four key objectives at the core of process improvement…
INSIGHT
An 8-step process to improve your medical practice
September 14, 2018 by
PATIENT EXPERIENCE
How to become a patient-centered practice and improve your profitability
September 7, 2018 by
What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think…
MARKETING YOUR PRACTICE
Four digital trends that can transform your medical practice
August 31, 2018 by
Medical practices of every type and size are rapidly being transformed by the digital revolution. Your patients are ratcheting up health-related online activities to unprecedented levels, says…
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
August 31, 2018 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
BILLING & COLLECTIONS
This 2 step program makes it easy to collect more money at the time of service
August 24, 2018 by
Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…
COLLECTIONS
7 best practices for optimizing your collections
August 17, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
BILLING AND COLLECTIONS
4 best practices to help optimize your processes and increase your reimbursements
August 13, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…
READER TIPS
A little money here, a little there; where to find the sleeping savings
August 13, 2018 by
When the money’s tight, the manager has to squeeze the nickels—particularly in a small office where falling revenues are keenly felt…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
INSIGHT
Why strategic planning is a must for practices
July 27, 2018 by
By Nick Hernandez bio
Strategic planning is not the same as operational planning. The former is focused on broad and long-lasting issues that ensure the…
