Maintaining a clean and sanitary medical office is essential for ensuring patient safety, preventing infections, and creating a professional environment. Use this guide to establish and maintain an effective cleaning routine. Daily Cleaning Tasks Reception and Waiting Areas: Wipe down all high-touch surfaces (doorknobs, light switches, countertops, chairs, and tables) … [Read more...] about Medical Office Cleaning Guide
Tool Box
COMPLIANCE: A 10-Step Compliance Strategy for OSHA Recordkeeping Rules
Here’s an overview of the OSHA Recordkeeping Standard and a 10-step strategy to ensure compliance. Step 1: Figure out if your office is covered Physician offices are among the industries listed by North American Industry Classification System (NAICS) as being partially exempt from the Standard (Section 1904.39), as shown below: Partially Exempt Industries by NAICS … [Read more...] about COMPLIANCE: A 10-Step Compliance Strategy for OSHA Recordkeeping Rules
You Need a Policy on Halloween Costumes
Right now someone in your office might be planning a wildly inappropriate costume to wear to work on Halloween. That's why you need a policy on whether you allow costumes and what costumes are allowed. The question of whether to allow staff to wear costumes on Halloween is a decision that requires careful consideration. While embracing the spirit of the holiday can boost … [Read more...] about You Need a Policy on Halloween Costumes
Medical Office Audit Tool for Quality and Efficiency
Conducting regular audits is crucial for maintaining high standards of quality and efficiency. The following tool will help you systematically evaluate different aspects of your office operations. Use this checklist to identify areas for improvement and ensure your practice runs smoothly. 1. Patient Scheduling and Flow a. Appointment Scheduling: Is … [Read more...] about Medical Office Audit Tool for Quality and Efficiency
Mandatory Training Compliance Checklist
Ensuring that all staff have completed mandatory training is critical for maintaining compliance and promoting a safe, effective work environment. Use this checklist to streamline the process and confirm that every team member has met their training requirements. 1. Identify Required Training Programs List all mandatory training required by local, state, and federal … [Read more...] about Mandatory Training Compliance Checklist
A Tool You Can Use: Staff Meeting Agenda and Minutes Template
Here's a Staff Meeting Agenda and Minutes Template specifically designed for a medical office manager. This template will help ensure each meeting is structured, purposeful, and documented for easy follow-up. Staff Meeting Agenda and Minutes Template Meeting Details Date: ___________________________ Time: ___________________________ Location: … [Read more...] about A Tool You Can Use: Staff Meeting Agenda and Minutes Template
18 Great Ideas to Make You a Better Manager
Managing people isn’t something you can learn from a single rulebook. Every workplace has its own personalities, problems, and pace, which means you have to balance authority with approachability, discipline with encouragement, and rules with flexibility. As a manager, you’re constantly navigating how to get the best from your team while also protecting your own time and … [Read more...] about 18 Great Ideas to Make You a Better Manager
Recommended Resources to Make Health Information Easier to Understand
The CMS Office of Minority Health encourages healthcare providers to make health information easier for their patients to understand and navigate. Healthy People 2030—an initiative that identifies public health priorities to help individuals, organizations, and communities across the United States improve health and well-being across a 10-year timeframe—addresses both … [Read more...] about Recommended Resources to Make Health Information Easier to Understand
Tip Sheet for Organizing and Managing Medical Records Efficiently
As a medical office manager, organizing and managing medical records efficiently is essential for maintaining smooth operations, ensuring patient privacy, and facilitating high-quality care. Here’s a handy tip sheet to help you streamline your medical records management: Digital Record-Keeping Invest in a Reliable EHR System: Choose an Electronic Health Record (EHR) … [Read more...] about Tip Sheet for Organizing and Managing Medical Records Efficiently
Hiring Administrative Staff: A Checklist for Medical Office Managers
Hiring the right administrative staff is essential to keeping your medical office running smoothly. Whether you're filling a front desk position, a billing specialist role, or an office coordinator job, the right hire can enhance efficiency, improve patient satisfaction, and support your healthcare providers. This checklist will guide you through the hiring process, from … [Read more...] about Hiring Administrative Staff: A Checklist for Medical Office Managers