Did you know that most confirmed data breaches involve the leveraging of weak, stolen, or default passwords? One of your practice’s frontline defenses for avoiding the phishing attacks and other cybercriminal schemes is effective password management. How well are you managing yours? Take this quiz from Michael J. Sacopulos, JD, founder and CEO of the Medical Risk … [Read more...] about Quiz: How well do you manage passwords?
Tool Box
Daily operations checklist for a medical office manager
By following this checklist, you can enhance patient satisfaction, support your team effectively, and create a professional and welcoming environment. Here's a detailed look at the key tasks you should focus on each day to keep your medical office running like a well-oiled machine. Verify Appointment Schedule and Ensure All Appointments Are Confirmed: Review the day's … [Read more...] about Daily operations checklist for a medical office manager
Tip sheet for organizing and managing medical records efficiently
As a medical office manager, organizing and managing medical records efficiently is essential for maintaining smooth operations, ensuring patient privacy, and facilitating high-quality care. Here’s a handy tip sheet to help you streamline your medical records management: Digital Record-Keeping Invest in a Reliable EHR System: Choose an Electronic Health Record (EHR) … [Read more...] about Tip sheet for organizing and managing medical records efficiently
Medical office safety briefing – Preventing slips, trips, and falls
Dear [Medical Office] Team, The safety and well-being of our staff and patients are of utmost importance. In a medical setting, preventing slips, trips, and falls is crucial to ensure a secure environment for both employees and those seeking medical care. Please take note of the following guidelines to minimize the risk of accidents: Clear Pathways: Keep … [Read more...] about Medical office safety briefing – Preventing slips, trips, and falls
Mastering Modern MedTech: Essential tech skills for every medical office manager
To stay ahead and keep your practice running smoothly, it's crucial to develop a robust set of technology proficiencies. From Electronic Health Records (EHR) systems to cybersecurity practices, mastering these tools not only enhances operational efficiency but also ensures compliance, improves patient care, and supports the overall success of your practice. Dive into the … [Read more...] about Mastering Modern MedTech: Essential tech skills for every medical office manager
HIPAA compliance checklist
Having a complete HIPAA compliance program is important to your organization. Run through this HIPAA compliance checklist to see if you have your foundation of HIPAA compliance in place and easily retrievable. HIPAA Policies and Procedures HIPAA privacy policies, procedures, and forms HIPAA security policies, procedures, and forms HIPAA Breach Notification policy and … [Read more...] about HIPAA compliance checklist
Manager briefing: Extreme heat emergency protocols
Objective: To ensure the safety and well-being of staff and patients during extreme heat weather conditions through proactive planning, immediate response measures, and ongoing monitoring. Key Points Preparation Emergency Plan Review and update the office’s emergency plan to include specific protocols for extreme heat. Ensure all staff are familiar with the … [Read more...] about Manager briefing: Extreme heat emergency protocols
Medical office audit tool for quality and efficiency
Conducting regular audits is crucial for maintaining high standards of quality and efficiency. The following tool will help you systematically evaluate different aspects of your office operations. Use this checklist to identify areas for improvement and ensure your practice runs smoothly. 1. Patient Scheduling and Flow a. Appointment Scheduling: Is … [Read more...] about Medical office audit tool for quality and efficiency
Summer vacation staffing checklist for medical office managers
Planning for summer staffing, when many people want to be away on vacation, should have started well before today, but here's a checklist to make sure you have thought of everything. 1. Plan Early and Communicate: Request Vacation Schedules Early: Ask staff to submit their vacation requests at least 2-3 months in advance. Create a Vacation Calendar: Post a visible … [Read more...] about Summer vacation staffing checklist for medical office managers
18 great ideas to make you a better manager
Here are 18 good ideas that can be of value to any manager. 1 Reduce the interruptions. During busy times, move the chair around so your back is to the door. People hesitate to interrupt when they can’t make immediate eye contact with the manager. Stand up when people come in and stay standing. As long as the manager is standing, the visitor won’t start up a long … [Read more...] about 18 great ideas to make you a better manager