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INSIGHT

What you don’t know about your managers and why you should find out

By Lynne Curry, Ph.D., SPHR  bio
What are your mid-level managers doing that will cost you good employees in the next year? Are your professional staff getting the results you need them to? If not, what’s…


. . . read more

GENDER DIVERSITY

Gender diversity at US Health Care companies: A prescription for progress

Three out of every four employees at US health care companies are women, far more than in most other industries, yet women are still scarce in the industry’s leadership ranks, according to…


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HR REGULATORY ISSUES

The top 10 regulatory issues for employers in 2019

To help employers plan for the year ahead, Paychex, Inc. (a provider of integrated human capital management solutions for payroll, benefits, human resources, and…


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MANAGING STAFF

“Why are you leaving us?” 5 key questions to ask staffers who resign

There’s good information to be had from a staffer who’s leaving.
People who have resigned “don’t have a hidden agenda.” They tend to be candid…


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YOUR CAREER

How to be a strong manager even when dealing with over-controlling physicians

The sad truth about working in a medical office is that a manager often has no real job description and not much authority…


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INSIGHT

Employment Law Update: The New Year’s Resolutions Edition

By Mike O’Brien  bio
A lawyer and doctor were talking together at a New Year’s party when the doctor complained about how people always asked her for free medical advice. She said…


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EMPLOYEE HANDBOOK

Employee handbook compliance 101

An employee handbook is a living, active guide that your medical practice looks to and points to when your employees have questions about their…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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MANAGING THE OFFICE

A half dozen plus one good ideas

A good manager = a good people-problem solver. Here are some solutions readers have told MOM about in the past. They are…


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INSIGHT

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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