Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Weekly eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!



Upgrade to Premium Membership NOW for Just $27!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars for C.E.U. Credit, and MUCH MORE!
TEAMWORK

Role-playing turns front and back office staff into one team

When there’s a people issue, especially when the front desk butts heads with the nursing staff, the manager of a Virginia family medicine group office brings…


. . . read more

INSIGHT

Finding and keeping nurses

By Gayle Norton  bio
The shortage of qualified nurses in many parts of the country poses hiring issues, especially for medical practices outside of metropolitan areas or…


. . . read more

READER TIPS

Missouri staff train each other on solving the day-to-day issues

The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…


. . . read more

HEALTHCARE TECHNOLOGY

Machine learning and healthcare: Improving outcomes through predictive analytics

Machine learning is a part of everyday life for most Americans, from navigation apps to Amazon’s omniscient purchase recommendations. But in healthcare…


. . . read more

INSIGHT

Employee morale and your practice’s productivity: 5 easy ways to boost both

By Elizabeth M. Miller  bio
Employees’ attitudes have changed over the years. Good, loyal employees want more than a paycheck and health benefits. Studies have shown that…


. . . read more

STAFF TRAINING

Develop a habit of training your staff and create a corporate culture of excellence

“Excellence is an art won by training and habituation,” said Aristotle. “We are what we repeatedly do. Excellence, then, is not an act but…


. . . read more

INSIGHT

Don’t let another practice steal your staff

By Steve M. Cohen  bio
The old saying that “the grass is always greener” is actually a fairly accurate description of one aspect of human nature. And this trait almost certainly applies to…


. . . read more

READER TIPS

Employee incentive program increases number of patient well exams—and practice revenue

Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…


. . . read more

HEALTH CARE REFORM

Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

Aprima Medical Software, a provider of innovative electronic health records (EHR), practice management (PM) and revenue cycle management solutions (RCM) for…


. . . read more

CYBERSECURITY

Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it

Take a look around at your office right now. Are your colleagues actually banging out a report or are they…


. . . read more


(-0)