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INSIGHT

An 8-step process to improve your medical practice

By Nick Hernandez  bio
Physician owners know that there are four key objectives at the core of process improvement…


. . . read more

STAFF TRAINING

Develop a habit of training your staff and create a corporate culture of excellence

“Excellence is an art won by training and habituation,” said Aristotle. “We are what we repeatedly do. Excellence, then, is not an act but…


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MANAGING STAFF

Surviving seven types of nightmare personalities

They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…


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INSIGHT

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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MANAGING THE OFFICE

Easy ways to make your medical office healthier

A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…


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INSIGHT

5 ways high-performance organizations make meetings effective

By J. Elise Keith  bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved…


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PRODUCTIVITY

Are you managing or mentoring your staff?

Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and…


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SOCIAL NETWORKING POLICY

Model Employee Social Networking Policy

Why you need this model policy:

This model policy will help you protect your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking.

. . . download here


SOCIAL MEDIA

Compliance perspective: How to keep an employee from damaging your practice on social media

In the cyber age, protecting your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking is a business…


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PRODUCTIVE MEETINGS

How to eliminate meeting pain points and stop wasting time

Love ’em or hate ’em, meetings are an essential platform for sharing information, brainstorming new ideas, and collaborating as a team. But are they…


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