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Productivity

Re-engage Lapsed Patients While Summer Schedules Are Light

July 1, 2025

Summer can be a slower season in many medical offices, making it the perfect time to turn your attention to patients who haven’t been in for a while. Whether they’ve missed a follow-up, skipped preventive care, or simply fallen off the schedule, now’s your chance to reach out. Reconnecting with lapsed patients during July and August not only improves patient outcomes—it also … [Read more...] about Re-engage Lapsed Patients While Summer Schedules Are Light

Summer Safety Tips for Your Office and Patients

July 1, 2025

July heat waves can bring more than just sweaty commutes—they can affect your office operations, your staff’s well-being, and even your patients’ health. While the summer months might feel more relaxed, it’s the perfect time to sharpen your focus on safety, both inside the practice and in the information you share with patients. Here’s how to keep things cool, functional, and … [Read more...] about Summer Safety Tips for Your Office and Patients

July Is a Good Month to Set the Stage for a Smooth Fall Season

July 1, 2025

July might feel like the calm before the storm. With vacation schedules in full swing and fewer patient visits in many practices, it's tempting to ease off the gas. But this quieter month can actually be a powerful time to reset, catch up, and plan ahead. Here are smart ways to make the most of July in your medical office. 1. Catch Up on Projects That Got Pushed AsideRemember … [Read more...] about July Is a Good Month to Set the Stage for a Smooth Fall Season

Make Your Website Work on the Go: Why a Mobile-Friendly Site Matters

June 23, 2025

Let’s face it—most of your patients aren’t sitting at a desktop computer when they search for your office, look up your hours, or try to book an appointment. They’re on their phones. If your practice’s website isn’t mobile-friendly, you could be frustrating current patients and turning away potential new ones without even realizing it. Why Mobile Matters A mobile-friendly … [Read more...] about Make Your Website Work on the Go: Why a Mobile-Friendly Site Matters

15 questions to ask physicians as a new medical office manager

June 19, 2025

Stepping into your new role as a medical office manager is exciting, but it also comes with a lot of responsibility. One of the most important aspects of your job is building strong relationships with the physicians in the practice. Getting on the same page with the doctors will help you manage the office more effectively and create a smoother, more efficient work environment. … [Read more...] about 15 questions to ask physicians as a new medical office manager

What Is Trello—And How Can It Help You Run Your Medical Office More Smoothly?

June 10, 2025

When you’re managing a busy medical office, you need more than sticky notes and mental checklists to keep everything organized. Enter Trello and similar project management tools. If you’ve heard the name but never had time to dig in, here’s a quick rundown of what Trello is—and why it could become one of your favorite office tools. What Is Trello? Trello is a digital task … [Read more...] about What Is Trello—And How Can It Help You Run Your Medical Office More Smoothly?

AI in medical office management: Leveraging technology for enhanced efficiency

June 9, 2025

In the ever-evolving landscape of healthcare, medical office managers find themselves at the forefront of integrating innovative technologies to streamline operations, improve patient care, and optimize administrative workflows. Among these advancements, Artificial Intelligence (AI) stands out as a transformative tool that is already playing a significant role in various … [Read more...] about AI in medical office management: Leveraging technology for enhanced efficiency

9 things to know about billing software

June 5, 2025

The large majority of medical offices use billing software. If you haven't made the leap to billing software yet, or if you are shopping for a new software vendor, here are things to know. With billing software, you can automate the entire billing process, from sending out invoices to processing payments. This can save you a lot of time and reduce the risk of errors. This … [Read more...] about 9 things to know about billing software

How to hire great front desk staff

May 27, 2025

The front desk staff are often the first point of contact for patients, setting the tone for their visit. Hiring great front desk personnel is essential for ensuring a smooth, welcoming, and efficient practice. Here’s how to find and hire outstanding front desk staff who will enhance your medical office. The Importance of Front Desk Staff Front desk staff are the face of your … [Read more...] about How to hire great front desk staff

National Memo Day: A Reminder to Master the Art of the Office Memo

May 21, 2025

National Memo Day, celebrated each year on May 21, might not be the most famous observance on your calendar—but as an office manager, it’s a great opportunity to take a fresh look at how you communicate through memos. Whether you’re a frequent memo-sender or haven’t written one in years, this day is a nudge to reflect, refine, and maybe even reboot your approach. If your inbox … [Read more...] about National Memo Day: A Reminder to Master the Art of the Office Memo

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