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READER TIPS

Getting that new patient info into EHR before appointment

Here are some reader tips for getting new patient information into the electronic health records prior to…


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MANAGING THE OFFICE

Easy ways to make your medical office healthier

A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…


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READER TIPS

Missouri staff train each other on solving the day-to-day issues

The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…


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READER TIPS

Weekly applause sheet creates positive attitude among staff

Any office experiences negative feelings among staff. But Sharon Hunter, manager of Granbury Internal Medical Associates in Granbury, TX, found…


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READER TIPS

Employee incentive program increases number of patient well exams—and practice revenue

Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…


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MANAGING THE OFFICE

Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program

Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…


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MANAGING STAFF

3 bonus formulas that boost staff productivity

What bonuses should the office give, and how can it design the bonuses to increase productivity…


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MANAGING STAFF

Why you might want to give your employees the summer benefits they want

What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said…


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MANAGING STAFF

Should your medical office have a moonlighting policy?

Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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