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INSIGHT

Three dimensions of medical practice cohesion

By Nick Hernandez  bio
Cohesion is the intense bonding of employees, strengthened over time, that results in absolute trust. It is characterized by the subordination of self and…


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PRODUCTIVITY

Is your career headed nowhere?

In your role as medical office manager, you no doubt set goals for the practice and your staff. But have you taken the time to think about your…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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PRODUCTIVITY

Use straight talk to solve 4 common people problems in your office

The key to success as a manager is being up-front with employees. Yet that is what managers are most reluctant to do. They don’t want to sit down with…


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INSIGHT

4 ways to keep your cool in the midst of chaos

By Cheryl Toth, MBA  bio
How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realizedhellip;


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PRODUCTIVITY

A six-question oral survey can help the manager and improve morale

The people closest to the work are the ones who have the best suggestions for improving it…


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INSIGHT

Simple steps to better track your medical practice contracts

By Nick Hernandez  bio
Keeping track of contract renewals can be tedious. Whether practices renew such contracts all at once, or throughout the year, there are techniques to simplify the…


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MANAGING THE OFFICE

Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program

Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…


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PRODUCTIVITY

Resolving employee conflict

Q: Two members of my staff don’t get along with each other—at all. The constant bickering and other childish behavior have me at my wit’s end. Sometimes I feel like I’m an elementary school teacher as opposed to a manager. This isn’t what I signed on for, and it’s…


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TELEHEALTH

How telehealth is helping emergency eye care teams

DigiSight Technologies, a digital health company, has launched a telehealth solution that enables healthcare teams to collaborate and…


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