By Nick Hernandez bio
Physician owners know that there are four key objectives at the core of process improvement…
INSIGHT
An 8-step process to improve your medical practice
August 18, 2017 by
MANAGING THE OFFICE
Doctor.com launches first universal “web-wide” online scheduling solution for healthcare providers
August 18, 2017 by
Doctor.com, a customer experience platform purpose-built for the healthcare industry, has launched ScheduleSync™, the first universal web-wide online scheduling solution for…
INSIGHT
3 steps a manager must take to end harmful gossip in the workplace
August 11, 2017 by
By Lynne Curry bio
Gossip, it spreads as fast as wildfire, sours the workplace, negatively impacts morale and productivity, and can create legal liability. If you’d like to wipe it out…
MANAGING STAFF
Should your medical office have a moonlighting policy?
July 7, 2017 by
Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are…
MANAGING STAFF
How to support the caregivers in your workplace
June 30, 2017 by
Half of working female caregivers feel they have to choose between being a good employee and being a good daughter, according to a new survey by…
READER TIPS
Set aside two hours for staff and keep interruptions in check
June 23, 2017 by
Some of the most annoying problems are often solved with the simplest of solutions. Such was the case at an internal medicine practice in…
MANAGING THE OFFICE
Why taking your vacation is worth the hassle
June 23, 2017 by
If you can’t remember the last time you took a vacation, you’re not alone. While American workers are stressed, they’re not taking…
MANAGING STAFF
How to end the jealousy when a sharp newcomer threatens longtimers
June 2, 2017 by
A tenet of management is “people require care.” And nowhere is that more evident than in the situation where a bright-eyed, eager, and…
YOUR CAREER
Overloaded at work? Here’s what you should do
May 26, 2017 by
You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…
MANAGING THE OFFICE
When watercooler talk turns political, office productivity drops
May 5, 2017 by
Employees in the US are finding it increasingly difficult to ignore political discussions in their workplace, and 31% believe political conversations among…
