By Nick Hernandez bio
Physician leaders must be innovators to navigate their practices into and through the era of healthcare reform. True physician entrepreneurs take charge of…
INSIGHT
Physician entrepreneurs drive innovation and change
November 12, 2018 by
READER TIPS
Employee incentive program increases number of patient well exams—and practice revenue
November 12, 2018 by
Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…
INSIGHT
Managing political discussions in the workplace
November 5, 2018 by
By Lynne Curry, Ph.D., SPHR bio
During the Justice Kavanaugh confirmation hearings, more than fifty percent of Americans admitted they had taken part in…
IMPROVING PRODUCTIVITY
How to stage your office for improved productivity
October 26, 2018 by
Clutter is a major distraction and eats up time, says Pat Heydlauff of Energy Design, a productive-focused environment company…
MANAGING THE OFFICE
Is your waiting room costing you money?
October 26, 2018 by
How would patients rate your medical practice’s reception area? Is it cold and clinical, or warm and welcoming?
The waiting room is…
TEAMWORK
Role-playing turns front and back office staff into one team
October 26, 2018 by
When there’s a people issue, especially when the front desk butts heads with the nursing staff, the manager of a Virginia family medicine group office brings…
PRODUCTIVITY
Resolving employee conflict
October 22, 2018 by
Q: Two members of my staff don’t get along with each other—at all. The constant bickering and other childish behavior have me at my wit’s end. Sometimes I feel like…
MANAGING THE OFFICE
Keep things moving: reduce wait times while still giving patients the attention they deserve
October 12, 2018 by
It’s the catch-22 of a medical practice: How do you keep the patients flowing without compromising patient care? There are solutions to the problem, and they aren’t all high tech, but they do…
MANAGING THE OFFICE
Not enough time in the day? Here are four good ways to find new minutes
October 9, 2018 by
When responding to Medical Office Manager’s readers’ survey, many managers said the most difficult part of their job is finding time to get all the work done…
INSIGHT
An 8-step process to improve your medical practice
September 14, 2018 by
By Nick Hernandez bio
Physician owners know that there are four key objectives at the core of process improvement…
