Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or…
SOCIAL MEDIA MARKETING
Social media is a double win for your medical practice and your career
August 23, 2019 by
Digital media specialist Brittney Overstreet says social media has given word-of-mouth marketing—the oldest marketing tool—unanticipated strength that…
CMS DATA
2017 QPP performance information is now available on Physician Compare
August 2, 2019 by
Medicare patients and caregivers are able to use the Physician Compare website to search for and compare…
READER TIPS
How an OBGYN practice increased their Google ratings
July 12, 2019 by
Prospective patients frequently rely on online reviews from current or former patients before selecting a physician. But how can you…
BLOG
Putting the patient first
July 5, 2019 by
By Nick Hernandez bio
Medical practices should take a measured approach to the future of their practice, keeping in mind that patients define value as appointment access and…
PATIENT SAFETY
Is your medical office prepared to accommodate an aging population?
July 5, 2019 by
Talk of an aging population isn’t idle chatter. According to the U.S. Census Bureau, 2030 will mark a significant turning point in…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
June 14, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
READER TIPS
Profit-boosting ideas welcome at staff meetings
June 7, 2019 by
Staff often have good recommendations, particularly for customer service. So to make sure they stay on the lookout for…
BLOG
What happened when a doctor cried on social media
May 31, 2019 by
By Ron Harman King, MS bio
There’s a lot of debate in the healthcare profession these days about social media. On one hand, I’ve heard some good arguments against doctors taking precious time from…
BLOG
Don’t put your good customer service on hold
April 22, 2019 by
By Mark Williamson, CEO at PHMG bio
Mark Williamson, CEO at PHMGGood customer service isn’t just limited to providing first-class medical care. From the moment a patient first comes into contact with…
