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HIRING

Should you notify applicants they didn’t get the job?

Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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RISK MANAGEMENT

Trap to avoid: Asking employees about their latex allergies

“Are you allergic to latex?”
It seems like a perfectly legitimate thing to ask, especially to an employee who’s expected to…


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COMPLIANCE

The duty to accommodate the religious beliefs of employees & job applicants

Federal and state laws ban employers from discriminating against employees on the basis of religion. Mere tolerance of religious differences in the workplace…


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COMPLIANCE

TOOL: Model Religious Accommodations Policy

Mere tolerance of religious differences in the workplace isn’t enough. Federal and state discrimination laws also require employers to…

. . . download here


COMPLIANCE

Job interviews: how to ask personal questions without committing discrimination

The job interview process is a breeding ground for discrimination complaints. One common mistake: asking job applicants…


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HIRING

The best ways to find and hire qualified office staff

Recruiting staff
Do you struggle to find qualified office staff who are also a good fit for your practice? It can be very difficult to figure…


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MANAGING STAFF

Why your medical practice needs job descriptions

Small businesses, including medical practices, often try to get by without formal job descriptions. The thinking is the manager knows what…


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TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


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