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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


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INSIGHT

Finding and keeping nurses

By Gayle Norton  bio
The shortage of qualified nurses in many parts of the country poses hiring issues, especially for medical practices outside of metropolitan areas or…


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INSIGHT

Watch out for resume fraud

By Lynne Curry  bio
The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the…


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MANAGING STAFF

How to spot the employees about to quit and how to change their minds

A new study, Why Do Workers Quit?, conducted by Glassdoor Economic Research, finds employees that stagnate in a job too long are…


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MANAGING THE OFFICE

Five things medical offices need to know about the Trump travel ban

We’ll leave it to others to argue whether it’s legal, moral, or wise. What we can tell you is that President Trump issued an Executive Order Jan. 27, 2017, establishing a…


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MANAGING MILLENNIALS

Who’s the most prepared for the future? Survey results may surprise you

When it comes to preparing for the future, Millennial small-business owners are seemingly the most concerned generation in recent history…


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HIRING

The four aces of hiring: work attitude, willingness, know-how, and personality

To choose the right job candidate, look beyond the hard skills of education and experience and place heaviest emphasis on four soft skills. They are…


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RETAINING EMPLOYEES

Are your employees resolving to leave you in 2017?

A new year means new beginnings, new opportunities, new resolutions, and for some workers, a new job. According to a new…


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HIRING

Just how truthful is that applicant’s resume? Here’s how to find out

There’s always tough competition for a good job. And sometimes, to beat out the competition, people do more than…


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