July heat waves can bring more than just sweaty commutes—they can affect your office operations, your staff’s well-being, and even your patients’ health. While the summer months might feel more relaxed, it’s the perfect time to sharpen your focus on safety, both inside the practice and in the information you share with patients. Here’s how to keep things cool, functional, and … [Read more...] about Summer Safety Tips for Your Office and Patients
Workplace Safety
Employee safety briefing: Summer high temperatures
Dear Team, As the summer heat intensifies, we want to ensure your well-being and safety both in the office and during your daily activities. High temperatures can pose health risks and affect your performance, so it's important to take necessary precautions. This safety briefing will provide you with valuable guidelines for staying safe during summer high … [Read more...] about Employee safety briefing: Summer high temperatures
What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think
Before a patient ever checks in at the front desk or sees a provider, they’ve already had their first experience with your practice—and it starts in the parking lot. Whether they’re struggling to find a spot, dodging potholes, or wondering which entrance to use, that brief moment of uncertainty or frustration can set the tone for the entire visit. In a busy medical office, … [Read more...] about What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think
Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe
In a busy medical office, slips, trips, and falls can happen in the blink of an eye—but their impact can be long-lasting, both personally and professionally. As a medical office manager, safety is one of your top responsibilities, and preventing these types of injuries is a big part of that. It’s not just about compliance—it’s about protecting your team, your patients, and your … [Read more...] about Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe
Ensuring Accessibility for All at Your Medical Office
As a medical office manager, ensuring that your practice is accessible to all patients, regardless of their physical abilities, language skills, or other needs, is not only a legal requirement but also a moral and ethical responsibility. Accessibility means creating an environment where every patient feels welcome and can easily navigate your office, receive the care they need, … [Read more...] about Ensuring Accessibility for All at Your Medical Office
Supporting Physicians and Ensuring Patient Safety: Addressing Alcohol Concerns with Care
If you suspect that a physician in your practice has a problem with alcohol that is affecting their work, it is essential to address the issue promptly and professionally. Handling this situation requires discretion, adherence to legal and ethical guidelines, and a commitment to patient care. Here’s how you can navigate this sensitive issue effectively. 1. Recognizing the … [Read more...] about Supporting Physicians and Ensuring Patient Safety: Addressing Alcohol Concerns with Care
Medical office safety briefing – Preventing slips, trips, and falls
Dear [Medical Office] Team, The safety and well-being of our staff and patients are of utmost importance. In a medical setting, preventing slips, trips, and falls is crucial to ensure a secure environment for both employees and those seeking medical care. Please take note of the following guidelines to minimize the risk of accidents: Clear Pathways: Keep … [Read more...] about Medical office safety briefing – Preventing slips, trips, and falls
Creating a safe and healthy work environment for your staff
One of your top priorities is ensuring a safe and healthy work environment for both your administrative and clinical staff. This not only enhances productivity and morale but also ensures compliance with relevant regulations. Here’s a guide on how to create a safe and healthy workspace for everyone in your practice, including information on common types of … [Read more...] about Creating a safe and healthy work environment for your staff
Medical Office Cleaning Guide
Maintaining a clean and sanitary medical office is essential for ensuring patient safety, preventing infections, and creating a professional environment. Use this guide to establish and maintain an effective cleaning routine. Daily Cleaning Tasks Reception and Waiting Areas: Wipe down all high-touch surfaces (doorknobs, light switches, countertops, chairs, and tables) … [Read more...] about Medical Office Cleaning Guide
Quick Conflict Resolution Cheat Sheet
Introduction Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a … [Read more...] about Quick Conflict Resolution Cheat Sheet