By Nick Hernandez bio
Keeping track of contract renewals can be tedious. Whether practices renew such contracts all at once, or throughout the year, there are techniques to simplify the…
INSIGHT
Simple steps to better track your medical practice contracts
April 20, 2018 by
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
April 20, 2018 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
MANAGING THE OFFICE
The importance of recognizing your employees’ hard work
April 20, 2018 by
Happy Administrative Professionals Week! What have you got planned to acknowledge your hard-working support staff? If you’ve decided to do nothing this year, you may want to…
PATIENT SAFETY
2018’s Top 10 patient safety concerns for healthcare organizations
April 20, 2018 by
ECRI Institute names diagnostic errors the number one concern on its 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Each year, approximately 1 in 20 adults experiences…
INSIGHT
How I use disagreements to build stronger teams
April 13, 2018 by
By Audrey Epstein bio
Because I facilitate team sessions for a living, I’ve seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and bold action. Much about teamwork has been researched…
INCREASING PROFITS
25 ideas for going green at work
April 13, 2018 by
To help celebrate Earth Day, here are 25 ideas for going green at work from FlexJobs, a telecommuting and flexible job site that has long promoted…
PATIENT EXPERIENCE
U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles
April 13, 2018 by
U.S. News & World Report recently announced a new collaboration with Binary Fountain, a provider of patient feedback management solutions with one of the largest data repositories of online…
COLLECTIONS
7 best practices for optimizing your collections
April 13, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
INSIGHT
What you need to consider before getting started in telemedicine
April 6, 2018 by
By Nick Hernandez bio
Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could…
TECHNOLOGY
How to handle patients who diagnose themselves
April 6, 2018 by
There’s a wealth of medical information online, and increasingly patients are tapping it to come up with their own diagnoses. Needless to say, this results in numerous challenges for medical practitioners and office staff.
But how exactly do you navigate the issues that arise from…
