By Paul Edwards bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…
BLOG
How exit interviews support your management
May 17, 2019 by
COLLECTIONS
7 best practices for optimizing your collections
May 17, 2019 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
MANAGING THE OFFICE
The myth of multitasking
May 17, 2019 by
It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and…
MANAGING STAFF
Why you might want to give your employees the summer benefits they want
May 17, 2019 by
What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said…
BLOG
How to assess the overall health of your medical practice
May 10, 2019 by
By Nick Hernandez bio
How do you know that your overall business is healthy? How do you know that the business processes you perform are…
REVENUE CYCLE MANAGEMENT
Improving your revenue cycle efficiency
May 10, 2019 by
Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…
WORKPLACE SAFETY
Six steps to prepare for an active shooter event in the workplace
May 10, 2019 by
Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that…
BLOG
Finding the “backdoor” into payer networks
May 3, 2019 by
By Steve Selbst bio
I am delighted to be able to share with you a key “secret to success” about payer contracting. Today’s article is about getting in the…
COLLECTIONS
Why you need an office policy on collecting fees
May 3, 2019 by
Most medical practices take time once a year to create new office goals or a business plan and, hopefully, to upgrade their policy manuals…
HIRING
Do you make this costly interviewing mistake?
May 3, 2019 by
Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…
