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INSIGHT

An 8-step process to improve your medical practice

By Nick Hernandez  bio
Physician owners know that there are four key objectives at the core of process improvement…


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STAFF TRAINING

Develop a habit of training your staff and create a corporate culture of excellence

“Excellence is an art won by training and habituation,” said Aristotle. “We are what we repeatedly do. Excellence, then, is not an act but…


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MANAGING STAFF

Surviving seven types of nightmare personalities

They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…


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TAX CUTS AND JOBS ACT

The Tax Cuts and Jobs Act: Are you and your staff getting the most out of each paycheck?

Sixty-eight percent of employees are not sure how the Tax Cuts and Jobs Act (TCJA) will impact their finances, according to the 2018 “Getting Paid In America” survey conducted by…


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INSIGHT

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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PATIENT EXPERIENCE

How to become a patient-centered practice and improve your profitability

What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think…


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NOTICE OF PRIVACY PRACTICES

HIPAA Refresher: Is your practice on top of NPPs?

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…


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MANAGING THE OFFICE

Easy ways to make your medical office healthier

A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…


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INSIGHT

5 ways high-performance organizations make meetings effective

By J. Elise Keith  bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved…


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MARKETING YOUR PRACTICE

Four digital trends that can transform your medical practice

Medical practices of every type and size are rapidly being transformed by the digital revolution. Your patients are ratcheting up health-related online activities to unprecedented levels, says…


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