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INSIGHT

Protecting your employees from workplace violence

By Lynne Curry  bio
On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before…


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READER TIPS

Set aside two hours for staff and keep interruptions in check

Some of the most annoying problems are often solved with the simplest of solutions. Such was the case at an internal medicine practice in…


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BILLINGS AND COLLECTIONS

5 ways for healthcare providers to get ready for new Medicare cards

Medicare is taking steps to remove Social Security numbers from Medicare cards. Through this initiative the Centers for Medicare & Medicaid Services (CMS) will prevent…


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MANAGING THE OFFICE

Why taking your vacation is worth the hassle

If you can’t remember the last time you took a vacation, you’re not alone. While American workers are stressed, they’re not taking…


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INSIGHT

Why your best talent is leaving and four ways to win them back

By William A. Schiemann, Ph.D  bio
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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PHYSICIANS IN THE NEWS

Pain clinic agrees to pay $1.78 million to settle whistleblower lawsuit

Ross Feller Casey, LLP, recently announced that the Atlantic Spine & Joint Institute and its owners, Robert C. McGrath, Sr., D.O., and Robert C. McGrath, Jr., have agreed to pay…


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MANAGING STAFF

7 employee benefits you can give to your staff at little or no cost

A question readers often ask Medical Office Manager is what benefits can they give staff that won’t…


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MANAGING THE OFFICE

Popular online doctor review sites don’t help patients find high-quality doctors

New research conducted by ConsumerMedical, a leading health care decision support and concierge company, has found that the vast majority of top-rated specialty physicians on…


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INSIGHT

3 mistakes that cause medical practice change initiatives to fail

By Nick Hernandez  bio
Good is rarely good enough, and opportunities for improvement are never lacking. Unfortunately, the success rate of major change initiatives in…


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