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INSIGHT

Employment Law updates for HR managers

By Mike O’Brien  bio
This is my periodic update prepared for interested HR professionals trying to deal with the complex American employment laws…


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INSIGHT

3 guidelines for building your medical practice’s budget

By Nick Hernandez  bio
It is once again time for medical practices to begin working on their operating budget for the next calendar year. Unfortunately, too few…


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MANAGING THE OFFICE

Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?

A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…


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WORKING WITH PHYSICIANS

For personal success, get beyond the words and metacommunicate

Meta means beyond. And though it has varying definitions, in simplest form, metacommunication means going beyond regular communication to get the full point across. It means making sure everything – spoken or unspoken – gets communicated to and…


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YOUR CAREER

‘Dressing for success’ at the office counts far more than you think

Whether the manager is speaking to a group, to the doctors, or to a new patient, looks count, says image consultant Sandy Dumont of…


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MANAGING STAFF

How to master the art of delegation

When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and…


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INSIGHT

How one irritated patient can start a social media firefight

By Lynne Curry  bio
Here’s the scenario: One of your physicians considers himself “a law unto himself.” When an employee or patient protests how…


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INSIGHT

What we’re overlooking when it comes to time management

By Brady Wilson  bio
Many times, I’ve seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and…


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IMPROVING PRODUCTIVITY

How to stage your office for improved productivity

Clutter is a major distraction and eats up time, says Pat Heydlauff of Energy Design, a productive-focused environment company…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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