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YOUR CAREER

Why your latest management decision failed

When making significant decisions, have you noticed how difficult it is to come to a rational decision, even with a mastery of facts and employing…


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YOUR CAREER

Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues

Getting promoted to office manager can be a mixed blessing. As a former staffer, the new manager comes into the job knowing the…


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MANAGING THE OFFICE

When you’re about to lose patience with a patient

Working with the public isn’t easy. And working in a medical office, where people are often at their worst, can be especially…


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YOUR CAREER

How to be a strong manager even when dealing with over-controlling physicians

The sad truth about working in a medical office is that a manager often has no real job description and not much authority…


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MANAGING STAFF

The heat is on: Six in 10 employees report increased work stress

Are your employees having trouble “keeping calm and carrying on” at work? If so, they’re in the majority. More than half (52 percent) of workers said…


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YOUR CAREER

5 ways to sweat the small stuff and impress your CFO

Want to get on your CFOs good side? Don’t let the details slide. In a new survey by staffing firm Accountemps, more than…


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YOUR CAREER

Good news, healthcare professionals: You’re in the right industry

U.S. News & World Report has unveiled its 2017 Best Jobs report, offering a look at the year’s best jobs across 15 categories…


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INSIGHT

Five realities of effective leadership

By Shane Carter  bio
In order to succeed, medical office managers must be capable in leading people. Leadership is a learned skill that…


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YOUR CAREER

Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed

Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…


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HIRING

Why your last hire failed and how to ensure success next time

It can be exasperating. After all that time spent interviewing and onboarding, your latest hire still didn’t work out and now you find yourself facing…


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