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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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YOUR CAREER

Eight rules for managing an office, especially a small one

The smaller the office, the more the manager works under a microscope. Everybody sees everything that’s going on and everything the…


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CYBERSECURITY

A dozen cybersecurity tips for mobile device users

The vast majority of Americans—95%—now owns a cellphone of some kind, and the percentage of Americans with smartphones has risen to…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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INSIGHT

I started sending my team a weekly inspirational email and something extraordinary happened

By Robert Glazer  bio
A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I went over…


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EMPLOYEE BENEFITS

The surprising answer to what your staff really wants

What do employees want? Flexible work arrangements are often at or near the top of survey lists…


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WORKING WITH PHYSICIANS

How to handle the ‘bully doctor’ without losing your temper or your job

A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…


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YOUR CAREER

Should you ‘Friend’ your coworkers on social media?

Do you “like” the idea of office friendships crossing over into social media? More than seven in 10 professionals (71 percent) polled by staffing firm OfficeTeam said it’s…


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YOUR CAREER

8 proven ways to totally destroy your credibility as a manager

A manager can have great knowledge and great skills, but without credibility with both doctors and staff, don’t expect…


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MANAGING STAFF

Creating a peaceful office environment

It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…


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