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INSIGHT

Cheap management tricks that really work

By Steve M. Cohen  bio
Sometimes office management is more a matter of quickly throwing out a good answer rather than some profound strategy or statement. I’m not trying to minimize the organization and old-fashioned brainpower that goes into…


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INSIGHT

What makes a successful practice manager

By Shane Carter  bio
Being a practice manager in today’s healthcare environment is a very tough job. Disruptive and transformational change is underway in health care delivery. The modernization of…


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MANAGING THE OFFICE

12 common errors in English you’ll want to avoid

Writing errors reflect poorly on you—and on the medical practice.
Even if English wasn’t your best subject, it’s not too late to brush up on the basics. Here are 12 common errors you’ll want to avoid…


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INSIGHT

5 ways managers can better communicate with staff

By Nick Hernandez  bio
Effective medical office managers are effective communicators. They express themselves well both orally and in writing. Further, they project an image of self-assurance and of…


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MANAGING THE OFFICE

Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?

A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…


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READER TIPS

Set aside two hours for staff and keep interruptions in check

Some of the most annoying problems are often solved with the simplest of solutions. Such was the case at an internal medicine practice in…


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YOUR CAREER

Make these your 2 top goals for 2018

Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…


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IMPROVING PRODUCTIVITY

How to stage your office for improved productivity

Clutter is a major distraction and eats up time, says Pat Heydlauff of Energy Design, a productive-focused environment company…


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YOUR CAREER

Communication dos and don’ts

Managers still spend a great deal of time communicating face to face, despite the proliferation of technology. However, because of technology, verbal communication skills sometimes take a backseat to…


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PRODUCTIVITY

Happy Thanksgiving: Here are four good ways to get your work done before the long weekend

Many managers will agree that the most difficult part of their job is finding time to get all the work done. And, while everyone loves…


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