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GENDER DIVERSITY

Gender diversity at US Health Care companies: A prescription for progress

Three out of every four employees at US health care companies are women, far more than in most other industries, yet women are still scarce in the industry’s leadership ranks, according to…


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YOUR CAREER

How to be a strong manager even when dealing with over-controlling physicians

The sad truth about working in a medical office is that a manager often has no real job description and not much authority…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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YOUR CAREER

Make these your 2 top goals for 2019

Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…


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YOUR CAREER

Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed

Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…


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YOUR CAREER

7 tips to stay classy at the practice holiday party

‘Tis the season to socialize with physicians and other medical professionals from your practice, as well as coworkers and staff.
Here’s how to have fun while keeping it professional…


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INSIGHT

Creating a project plan that works

By Cheryl Toth, MBA  bio
A wise friend of mine once said, “Ideas are a dime a dozen.” I agree. Ideas are little more than creative puffs of air if you don’t do anything to…


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MANAGING STAFF

Holiday season dos and don’ts for the medical office

The holiday season is an ideal time of year to show goodwill toward all, including your staff.
Here are some dos and don’ts to help make your workplace holiday friendly…


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INSIGHT

8 actions to be an exceptional listener

By Stacey Hanke  bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…


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PRODUCTIVITY

Happy Thanksgiving: Here are four good ways to get your work done before the long weekend

Many managers will agree that the most difficult part of their job is finding time to get all the work done. And, while everyone loves…


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