By Stacey Hanke bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of…
4 Ways You Are Apologizing Wrong
March 15, 2019 by
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
March 15, 2019 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
YOUR CAREER
Overloaded at work? Here’s what you should do
February 15, 2019 by
You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…
INSIGHT
Should I stay or should I go? 3 signs you should keep your job and 3 signs you shouldn’t
February 1, 2019 by
By Holly Caplan bio
Growing up I was taught by my parents to get a job and keep a job. Period. It was ingrained in me that once I graduated college, I needed to land at a good company and stay there…
WORKING WITH PHYSICIANS
Keep your job by learning ways to stay neutral
February 1, 2019 by
The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…
INSIGHT
3 tricks that make your business writing stronger
January 25, 2019 by
By Cheryl Toth, MBA bio
Ever finished reading a well-written report, article, or white paper and say to yourself, “I wish I could write like that.” Well, with a little…
MANAGING STAFF
Creating a peaceful office environment
January 25, 2019 by
It goes without saying that office conflict, poor attitudes, and negative staffers undermine peace and tranquility. But any bad behavior you bring to the workplace also…
GENDER DIVERSITY
Gender diversity at US Health Care companies: A prescription for progress
January 11, 2019 by
Three out of every four employees at US health care companies are women, far more than in most other industries, yet women are still scarce in the industry’s leadership ranks, according to…
YOUR CAREER
How to be a strong manager even when dealing with over-controlling physicians
January 4, 2019 by
The sad truth about working in a medical office is that a manager often has no real job description and not much authority…
YOUR CAREER
Make these your 2 top goals for 2019
December 17, 2018 by
Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…
