As a medical office manager, you already know how important it is to protect sensitive patient data. From electronic health records (EHRs) to billing information, your practice handles an incredible volume of private and confidential data every day. Unfortunately, healthcare remains one of the top industries targeted by cybercriminals. But here’s some good news: artificial … [Read more...] about How AI is Transforming Cybersecurity for the Healthcare Industry
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Humorbragging: Where Charm Meets Confidence
By Lynne Curry Are you heading into a job interview; meeting a new boss; pitching to potential investors, or stepping into another situation in which you need to impress—but don’t want to sound arrogant or conceited? Consider humorbragging—a strategy which you use self-deprecating humor, self-awareness and vivid storytelling while crediting yourself with traits like … [Read more...] about Humorbragging: Where Charm Meets Confidence
Mandatory training compliance checklist
Ensuring that all staff have completed mandatory training is critical for maintaining compliance and promoting a safe, effective work environment. Use this checklist to streamline the process and confirm that every team member has met their training requirements. 1. Identify Required Training Programs List all mandatory training required by local, state, and federal … [Read more...] about Mandatory training compliance checklist
How to Implement a Leave Donation Program to Support Employees Affected by Disaster
As a medical office manager, fostering a supportive and compassionate workplace is essential, especially when employees face personal crises or disasters. One way to support your team in difficult times is by implementing a leave donation program. This allows fellow employees to donate unused leave to help their coworkers who need extra time off due to emergencies or disasters. … [Read more...] about How to Implement a Leave Donation Program to Support Employees Affected by Disaster
HR UPDATE: Who will win the return to office fight?
By Lynne Curry If you love working from home, and dread returning to the office, here’s the stark question you may face this year—are you willing to lose your job? This crossroads looms large for millions of workers. After tasting the benefits of remote work—zero commutes and better work-life balance—many employees feel reluctant to trade that freedom for fluorescent … [Read more...] about HR UPDATE: Who will win the return to office fight?
Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers
Revenue Cycle Management (RCM) audits might not be the most glamorous part of running a medical practice, but they’re undoubtedly one of the most critical. As a medical office manager, you’re at the heart of ensuring that your practice’s financial health is strong, compliant, and efficient. By regularly auditing your RCM processes, you can identify problems before they snowball … [Read more...] about Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers
9 Ways to Build an Environment of Continuous Learning for Your Staff
As a medical office manager, you know the value of having a well-trained, motivated administrative team. But keeping your staff sharp and engaged requires more than just a good onboarding program. It’s about creating an environment of continuous learning—one where your team feels empowered to grow their skills and stay ahead of industry trends. Here’s how you can foster that … [Read more...] about 9 Ways to Build an Environment of Continuous Learning for Your Staff
January To-Do List for a Busy Medical Office Manager
The start of a new year is the perfect time to set the tone for success in your medical practice. January often brings a mix of wrapping up the previous year’s tasks, setting goals, and preparing for the months ahead. To help you stay organized, here’s a comprehensive to-do list to keep your office running smoothly and efficiently as you head into the new year. 1. … [Read more...] about January To-Do List for a Busy Medical Office Manager
Taking Care of Yourself as the Work Pace Ramps Up
January can feel like being thrust into a race after a peaceful stroll. The holidays are over, the inbox is full, and deadlines seem to stack up faster than you can tackle them. As the manager of a busy office, you're often the one holding it all together, but who’s holding you together? Let’s be honest: you can’t take care of your team, your patients, or your office if … [Read more...] about Taking Care of Yourself as the Work Pace Ramps Up
Manager, Brace Yourself: The January Resignation Rush Is Coming
By Lynne Curry “My job’s been a pressure cooker of rush projects, travel and late-night emails for the last two years. The final straw came on Christmas. My boss decided I’d be the one to cover any calls, as everyone else was married. After that, it wasn’t a difficult decision. I’m trading my corporate paycheck for peace of mind and evenings and weekends off. My new job has … [Read more...] about Manager, Brace Yourself: The January Resignation Rush Is Coming