To help employers plan for the year ahead, Paychex, Inc. (a provider of integrated human capital management solutions for payroll, benefits, human resources, and…
COMPLIANCE
Compliance officers must establish credibility with consistent, well-documented decision-making
January 4, 2019 by
One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of…
EMPLOYEE HANDBOOK
Employee handbook compliance 101
December 31, 2018 by
An employee handbook is a living, active guide that your medical practice looks to and points to when your employees have questions about their…
SUCCESSION PLANNING
Tips for successfully transitioning ownership of your medical practice
December 17, 2018 by
Transitioning ownership of a medical practice can be extremely risky, especially without considerable preparation, according to medical practice consultant…
INSIGHT
Can your employee’s mouth pull you into a defamation lawsuit?
November 30, 2018 by
By Lynne Curry, Ph.D., SPHR bio
“J.J.” is a hard-working, talented manager who makes caustic statements when he stresses out. Although he initially offended you when you first started supervising him, you learned not to…
MANAGING THE OFFICE
Can you require your medical office workers to get a flu shot?
November 23, 2018 by
Vaccination is the most effective defense against flu viruses. So it behooves you to ensure that your medical office workers get flu shots every year at the start of…
WORKING WITH PHYSICIANS
Physicians behaving badly: what to do when it affects patients
November 23, 2018 by
Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…
INSIGHT
Managing political discussions in the workplace
November 5, 2018 by
By Lynne Curry, Ph.D., SPHR bio
During the Justice Kavanaugh confirmation hearings, more than fifty percent of Americans admitted they had taken part in…
PATIENT CREDITS
3 questions to help you handle patient credits
October 12, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…
INSIGHT
5 essential steps to ensure an effective HIPAA program
October 9, 2018 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
