Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Weekly eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!



Upgrade to Premium Membership NOW for Just $27!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars for C.E.U. Credit, and MUCH MORE!
INSIGHT

Protecting your employees from workplace violence

By Lynne Curry  bio
On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before…


. . . read more

COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


. . . read more

PHYSICIANS IN THE NEWS

Pain clinic agrees to pay $1.78 million to settle whistleblower lawsuit

Ross Feller Casey, LLP, recently announced that the Atlantic Spine & Joint Institute and its owners, Robert C. McGrath, Sr., D.O., and Robert C. McGrath, Jr., have agreed to pay…


. . . read more

MANAGING PATIENTS

How to handle an angry patient

In a medical practice, an angry patient – and sometimes a really angry patient – is apt to appear any time…


. . . read more

TECHNOLOGY

Six HIPAA violations you may be missing

Is your practice HIPAA compliant? Are you sure? Most health-care providers take very seriously this federal mandate to protect patient privacy—at least in theory. In practice, however, lots of things get


. . . read more

INSIGHT

This way to the exit: How exit interviews support your management

By Paul Edwards  bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…


. . . read more

INSIGHT

WannaCry: Cyberattack hits critical infrastructure worldwide

By Kimberly Shutters, BCS  bio
A major worldwide ransomware attack, referred to as WannaCry, hit critical infrastructure and government computers starting mid-May, prompting warnings, patches, and…


. . . read more

COMPLIANCE

8 traps to avoid when investigating a sexual harassment complaint

Don’t rush to judgment—in either direction
Back in the bad old days when employers didn’t take sexual harassment seriously, harassment complaints were…


. . . read more

MANAGING THE OFFICE

Model Policy: Nondiscrimination and diversity

Why you need this model policy:

Offering equal opportunity to individuals regardless of race, ethnicity, religion, national origin, gender, age, sexual orientation, disability, or other personal characteristics not related to their professional abilities is not just a legal mandate but an economic imperative.


MANAGING THE OFFICE

Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?

A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…


. . . read more


(-0)