By Lynne Curry, Ph.D., SPHR bio
During the Justice Kavanaugh confirmation hearings, more than fifty percent of Americans admitted they had taken part in…
INSIGHT
Managing political discussions in the workplace
November 5, 2018 by
PATIENT CREDITS
3 questions to help you handle patient credits
October 12, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…
INSIGHT
5 essential steps to ensure an effective HIPAA program
October 9, 2018 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
CYBERSECURITY
Six security tips for Cybersecurity Awareness Month
October 9, 2018 by
According to a guidebook recently published by the U.S. Department of Commerce’s National Institute of Standards and Technology (NIST)…
INSIGHT
Are online coding discussions putting your practice at risk?
September 28, 2018 by
By Cheryl Toth, MBA bio
Here’s an email we recently saw while monitoring a specialty coding listserv…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
September 21, 2018 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
MANAGING STAFF
Surviving seven types of nightmare personalities
September 14, 2018 by
They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…
NOTICE OF PRIVACY PRACTICES
HIPAA Refresher: Is your practice on top of NPPs?
September 7, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…
MANAGING THE OFFICE
Easy ways to make your medical office healthier
September 7, 2018 by
A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…
SOCIAL NETWORKING POLICY
Model Employee Social Networking Policy
August 24, 2018 by
Why you need this model policy:
This model policy will help you protect your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking.
