Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Weekly eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!



Upgrade to Premium Membership NOW for Just $27!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars for C.E.U. Credit, and MUCH MORE!
MANAGING STAFF

What employee drug use is costing your practice

Workers with substance use disorders miss nearly 50 percent more days than their peers, and up to six weeks of work annually, according to analysis from…


. . . read more

TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


. . . read more

TERMINATION

3 proven ways to make firing easier on everyone

The termination process is difficult for a manager, as well as the staffer being fired. These three steps won’t alleviate all the pain, but they will make…


. . . read more

INSIGHT

It’s not me, it’s you: 5 office policies to break up with

By Paul Edwards  bio
Springtime may mean that love is in the air, but your office can’t hesitate to dump a policy that creates problems. Some policies are so…


. . . read more

HEALTH TECHNOLOGY

Medication errors associated with health information technology

Use of health information technology (HIT), such as computerized prescriber order entry systems and pharmacy information systems, can help prevent…


. . . read more

INSIGHT

Ready, Set, HIPAA Enforcement: 2017 is going to be a year to remember

By Danika Brinda  bio
HIPAA Data Breaches and HIPAA Enforcement were definitely off to the races in the first two months of 2017. While previous years have started slower and …


. . . read more

INSIGHT

Watch out for resume fraud

By Lynne Curry  bio
The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the…


. . . read more

READER TIPS

For a Colorado clinic, telecommuting fills the gap in long-term absences

A large Colorado clinic has started allowing staff to work from home. But unlike most employers, it doesn’t…


. . . read more

INSIGHT

PTO rollover: Is it required?

By Paul Edwards  bio
What does your practice do about unused PTO from last year? Doctors and office managers often ask us questions like this…


. . . read more

MANAGING STAFF

Two female employees in a romantic relationship

Question: Two women who work at our practice have recently become romantically involved—with each other. My problem isn’t with the fact that they are both women, but that they are coworkers. How should I handle the situation?
Answer:


. . . read more


(-0)