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CYBERSECURITY
 

Healthcare organizations are deathly behind on this one cybersecurity practice

SecurityScorecard, a leader in security ratings, recently released a new report titled, “SecurityScorecard 2018 Healthcare Report: A Pulse on The Healthcare Industry’s Cybersecurity Risks,” which…


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NOTICE OF PRIVACY PRACTICES

HIPAA Refresher: Is your practice on top of NPPs?

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…


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SEXUAL HARASSMENT

Sexual harassment in the workplace: how your practice’s policy can make a difference

Employees are more likely to report sexual harassment they witness at work when there is a zero-tolerance policy in place, according to a new study conducted by…


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MANAGING THE OFFICE

Can you require your medical office workers to get a flu shot?

Vaccination is the most effective defense against flu viruses. So it behooves you to ensure that your medical office workers get flu shots every year at the start of…


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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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MANAGING THE OFFICE

Model Flu Vaccination Policy
(Mandatory and Voluntary)

Why you need this policy:

Vaccination is the most effective defense against flu viruses. So it behooves you to ensure that your staff members get flu shots every year at the start of every flu season. But what if someone neglects or just plain refuses to be vaccinated?

. . . download here


INSIGHT

The predatory patient and your workplace environment

By Lynne Curry  bio
You’ve met the predatory patient and possibly even tangled with him. He or she makes life difficult for your staff, particularly your front desk employees…


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PATIENT CREDITS

3 questions to help you handle patient credits

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…


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MANAGING THE OFFICE

Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?

A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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