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INSIGHT

Defuzzifying dangerous company cultures

By Rex Conner  bio
Google’s recent events have called into question its company culture, and the cultures of others in Silicon Valley. The questions swirling around the company culture will…


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INSIGHT

Preventing an active shooter tragedy and saving your life

By Lynne Curry  bio
According to the Bureau of Labor Statistics, workplace homicides are on the rise. Forty-four or 69.8% of the sixty-three incidents for which analysts have…


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CYBERSECURITY

A dozen cybersecurity tips for mobile device users

The vast majority of Americans—95%—now owns a cellphone of some kind, and the percentage of Americans with smartphones has risen to…


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INSIGHT

5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


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WORKING WITH PHYSICIANS

How to handle the ‘bully doctor’ without losing your temper or your job

A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…


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CYBERSECURITY

Is a false sense of confidence among your employees exposing your practice to costly phishing emails?

Intermedia, a cloud business applications provider, has released Part 1 of its 2017 Data Vulnerability Report, which examines the security behavioral habits of more than…


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COMPLIANCE

Avoid these tricky ADA pitfalls when hiring staff

Every manager is aware of the wider doorways and lever handles and curb cuts and so on required by the Americans with…


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MANAGING THE OFFICE

Compliance quiz: Which employees can you discipline for smoking pot at work?

Your practice is located in Colorado, Washington or another state where recreational and medical marijuana use is legal…


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INSIGHT

How exit interviews support your management

By Paul Edwards  bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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