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COMPLIANCE

8 traps to avoid when investigating a sexual harassment complaint

Don’t rush to judgment—in either direction
Back in the bad old days when employers didn’t take sexual harassment seriously, harassment complaints were…


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MANAGING THE OFFICE

Model Policy: Nondiscrimination and diversity

Why you need this model policy:

Offering equal opportunity to individuals regardless of race, ethnicity, religion, national origin, gender, age, sexual orientation, disability, or other personal characteristics not related to their professional abilities is not just a legal mandate but an economic imperative.


MANAGING THE OFFICE

Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?

A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…


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HIPAA

Texas health system settles potential HIPAA disclosure violations

Memorial Hermann Health System (MHHS) has agreed to pay $2.4 million to the U.S. Department of Health and Human Services (HHS) and adopt a comprehensive corrective action plan to…


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INSIGHT

The four elements of successful operational planning

By Nick Hernandez  bio
Physicians are well aware of the need for planning. Indeed, they devise clinical plans on a daily basis as they formulate the best way in which to care for a patient. However, when is the last time you…


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CYBERSECURITY

Cyberthreats demand your attention and a customized approach

The recently released BakerHostetler 2017 Data Security Incident Response Report highlights the critical need for senior executives in all industries to understand and be ready to…


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INSIGHT

How one irritated patient can start a social media firefight

By Lynne Curry  bio
Here’s the scenario: One of your physicians considers himself “a law unto himself.” When an employee or patient protests how…


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CYBERSECURITY

Stay cyber safe with some digital spring cleaning

The National Cyber Security Alliance (NCSA) and Better Business Bureau (BBB) are encouraging consumers to get their online lives in good order by conducting a thorough…


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WORKPLACE SAFETY

A 10-step workplace violence prevention and liability management plan

This will help you prevent workplace violence and manage your medical office’s liability risks.
You don’t need us to tell you that violence in the workplace has become a major societal problem. You probably also recognize that taking steps to…


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INSIGHT

Is your medical practice’s social media policy adequate?

By Nick Hernandez  bio
By now every physician should be aware of the benefits that can be bestowed upon their practice as a result of social media. Indeed, many practices are…


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