By Lynne Curry bio
On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before…
INSIGHT
Protecting your employees from workplace violence
June 23, 2017 by
COMPLIANCE
5 tested ways to make your billing and coding more profitable
June 16, 2017 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
PHYSICIANS IN THE NEWS
Pain clinic agrees to pay $1.78 million to settle whistleblower lawsuit
June 16, 2017 by
Ross Feller Casey, LLP, recently announced that the Atlantic Spine & Joint Institute and its owners, Robert C. McGrath, Sr., D.O., and Robert C. McGrath, Jr., have agreed to pay…
MANAGING PATIENTS
How to handle an angry patient
June 9, 2017 by
In a medical practice, an angry patient – and sometimes a really angry patient – is apt to appear any time…
TECHNOLOGY
Six HIPAA violations you may be missing
June 9, 2017 by
Is your practice HIPAA compliant? Are you sure? Most health-care providers take very seriously this federal mandate to protect patient privacy—at least in theory. In practice, however, lots of things get…
INSIGHT
This way to the exit: How exit interviews support your management
June 2, 2017 by
By Paul Edwards bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…
INSIGHT
WannaCry: Cyberattack hits critical infrastructure worldwide
May 26, 2017 by
By Kimberly Shutters, BCS bio
A major worldwide ransomware attack, referred to as WannaCry, hit critical infrastructure and government computers starting mid-May, prompting warnings, patches, and…
COMPLIANCE
8 traps to avoid when investigating a sexual harassment complaint
May 19, 2017 by
Don’t rush to judgment—in either direction
Back in the bad old days when employers didn’t take sexual harassment seriously, harassment complaints were…
MANAGING THE OFFICE
Model Policy: Nondiscrimination and diversity
May 16, 2017 by
Why you need this model policy:
MANAGING THE OFFICE
Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?
May 12, 2017 by
A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…
