By Nick Hernandez bio
How do you know that your overall business is healthy? How do you know that the business processes you perform are…
BLOG
How to assess the overall health of your medical practice
May 10, 2019 by
WORKING WITH PHYSICIANS
How to handle the ‘bully doctor’ without losing your temper or your job
May 10, 2019 by
A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…
COLLECTIONS
Why you need an office policy on collecting fees
May 3, 2019 by
Most medical practices take time once a year to create new office goals or a business plan and, hopefully, to upgrade their policy manuals…
HIRING
Do you make this costly interviewing mistake?
May 3, 2019 by
Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…
MANAGING STAFF
5 easy ways to boost employee morale
May 3, 2019 by
How can the manager improve morale? Here are five morale-boosters to try in your office…
YOUR CAREER
Asking for a raise
May 3, 2019 by
One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…
WORKPLACE BULLYING
How to beat the workplace bully in your medical office
April 26, 2019 by
Loss of good employees, low morale, and communication breakdowns caused by office bullies are costing…
WORKING WITH PHYSICIANS
What to do when your doctor becomes a patient
April 26, 2019 by
Their role as healers makes it easy to forget physicians are subject to the same illnesses that befall other humans. They are not invincible, even though…
MANAGING THE OFFICE
How one medical center created their dream schedule
April 26, 2019 by
I work at a small primary care office- two physicians and two NPs. One of the physicians is married to one of the NPs, and they are expecting…
WORKING WITH PHYSICIANS
Quick tips to deliver useful, easy-to-use financial reporting
April 19, 2019 by
To succeed, the office needs financial reports. And it is the manager’s responsibility to see that the doctors pay attention to those reports, that they understand them and that they…
