By Nick Hernandez bio
Physician owners know that there are four key objectives at the core of process improvement…
INSIGHT
An 8-step process to improve your medical practice
August 18, 2017 by
MANAGING THE OFFICE
How to share bad news with your staff
August 18, 2017 by
There are times when changes at the practice affect the entire staff—and, unfortunately, not all changes are positive.
The practice may be relocating, and the new location could involve an unrealistic commute for some staff members. Or the practice may be merging with another practice, which will result in layoffs. Or the practice may be…
WORKING WITH PHYSICIANS
What to do when your doctor becomes a patient
August 11, 2017 by
Their role as healers makes it easy to forget physicians are subject to the same illnesses that befall other humans. They are not invincible, even though…
MANAGING STAFF
5 easy ways to boost employee morale
August 11, 2017 by
How can the manager improve morale? Here are five morale-boosters to try in your office…
MANAGING STAFF
The plain and practical side of medical office managing
August 4, 2017 by
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…
MANAGING THE OFFICE
How one medical center created their dream schedule
August 4, 2017 by
I work at a small primary care office- two physicians and two NPs. One of the physicians is married to one of the NPs, and they are expecting…
INSIGHT
Techniques leaders can use to diminish the Monday morning slump
July 28, 2017 by
By Dudley Slater bio
The numbers are sadly staggering. Some 70% of American workers are not engaged and dread Monday morning, according to an annual poll by the Gallup organization…
HEALTHCARE PROFESSION
Is a national OB-GYN shortage looming?
July 28, 2017 by
A report recently released by Doximity suggests an impending women’s health crisis: specifically, high obstetricians and gynecologists (OB-GYN) maternity workloads, a U.S. OB-GYN workforce that is…
WORKING WITH PHYSICIANS
Physicians behaving badly: what to do when it affects patients
July 28, 2017 by
Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
July 21, 2017 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
