Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in…
MANAGING STAFF
Here’s how to get good stuff about the office during an exit interview
July 19, 2019 by
An exit interview should bring to light far more than what is good and bad about the office. It should give insight into what’s really going on and produce ideas for making improvements…
TELEHEALTH
How telehealth can transform your medical practice
July 12, 2019 by
Telehealth— the practice of providing a range of healthcare services remotely, as opposed to face-to-face— is revolutionizing the practice of…
MANAGING STAFF
5 easy ways to boost employee morale
July 5, 2019 by
How can the manager improve morale? Here are five morale-boosters to try in your office…
BLOG
5 essential steps to ensure an effective HIPAA program
June 28, 2019 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
MANAGING THE OFFICE
Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
June 28, 2019 by
Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…
MANAGING THE OFFICE
How one medical center created their dream schedule
June 28, 2019 by
I work at a small primary care office- two physicians and two NPs. One of the physicians is married to one of the NPs, and they are expecting…
BLOG
Not just another HR story
June 21, 2019 by
By Lynne Curry bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 21, 2019 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
BLOG
7 reasons why physicians should join a professional organization
June 14, 2019 by
By Nick Hernandez bio
There are plenty of healthcare professional organizations, but are the yearly dues worth it to join? As budgets get squeezed, many physicians and practice managers have…
