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Home » topics » Working with physicians
YOUR CAREER

How to make your best impression at a business lunch

May 26, 2023 by

Business lunches can be an important opportunity to build relationships, discuss business matters, and make a good impression. Good manners can help to create a positive and professional atmosphere, making the lunch more productive and enjoyable for all parties involved. Here are a few tips for good manners during a business lunch: RSVP promptly: If you are invited to a business lunch, be sure to respond as soon as possible to let the host know whether or not you will be able to attend. If you are unable to attend, provide a polite and timely decline. Dress appropriately: Business lunches often have a dress code that is more relaxed than a formal business meeting, but it is still important to dress in a professional and appropriate manner. Avoid clothing that… . . . read more.

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YOUR CAREER

Navigating career growth: 6 advancement opportunities for medical office managers

May 17, 2023 by

Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of responsibilities, including financial management, strategic planning, staff supervision, and maintaining regulatory compliance. It provides an opportunity to take on a leadership role and shape the future of the practice. Regional manager: As a regional manager, you would oversee multiple medical office locations within a specific geographic area. Responsibilities include coordinating the smooth operation of each office, managing budgets, implementing standardized procedures, and fostering collaboration among different teams. This role allows you to gain… . . . read more.

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YOUR CAREER

5 reasons to turn down a promotion … and how to do so tactfully

May 17, 2023 by

Should you take a promotion if it is offered to you? Perhaps, but it might not be your best move. Consider these reasons to turn down a promotion and stay right where you are—successfully managing your medical office. Loss of work-life balance: Consider whether the promotion would significantly impact your work-life balance. Assess if the increased responsibilities would require longer hours, increased stress, or decreased flexibility, which may affect your overall quality of life. Misalignment with career goals: Reflect on whether the promotion aligns with your long-term professional aspirations. Assess if it offers growth opportunities in areas that you are passionate about or if it veers your career path away from your goals. Lack of interest or passion: Evaluate whether the new role aligns with your interests and passions. Consider… . . . read more.

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PRODUCTIVITY

5 reasons to hire a medical scribe

March 21, 2023 by

As the manager of a medical office, you understand how crucial it is to provide quality patient care while also maintaining efficient operations. One way to achieve this is by hiring a medical scribe. In this article, we will explore what a medical scribe does, why your office might want to hire one, and how to find the right candidate. What is a Medical Scribe? A medical scribe is a trained professional who works alongside healthcare providers to assist with patient documentation. This can include recording patient histories, physical exams, lab results, and other important information in the patient’s electronic health record (EHR). Medical scribes can also help with administrative tasks, such as entering orders and scheduling appointments. Why Hire a Medical Scribe? There are several reasons why your medical… . . . read more.

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TOOL

Model Policy: Office Temperature

March 16, 2023 by

The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office.

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CMS

Reminder: 2022 MIPS data submission period ends March 31

March 8, 2023 by

MIPS Eligible clinicians can submit their 2022 data through March 31. The Centers for Medicare & Medicaid Services (CMS) has opened the data submission period for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2022 performance year of the Quality Payment Program (QPP). Data can be submitted and updated until 8 p.m. ET March 31. How to submit your 2022 MIPS data Clinicians will follow the steps outlined below to submit their data: Go to the Quality Payment Program sign in page. Sign in using your QPP access credentials (see below for directions). Submit your MIPS data for the 2022 performance year or review the data reported on your behalf by a third party. (You can’t correct errors with your data after the submission period, so it’s important to make sure the data submitted on… . . . read more.

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TOOLS

Here’s a simple sample cancellation policy

March 8, 2023 by

Last-minute cancellations can turn an orderly day at the office into chaos as you scramble to reach patients to fill unexpected openings in the schedule. Unfilled appointment slots are costly in terms of clinician time, staff time and office overhead. That’s why you need to have an appointment cancellation policy and convey it to your patients. Here’s a short and simple cancellation policy you can post on your website and include in email and text appointment reminders. Appointment Cancellation Policy We understand that circumstances may arise that prevent you from keeping your scheduled appointment. If you are unable to keep your appointment, please provide us with at least 24 hours’ notice so that we can offer the appointment to another patient. If you do not provide us with at least… . . . read more.

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YOUR CAREER

Valentine’s Day a chance to show appreciation at work

February 7, 2023 by

Valentine’s Day, coming up on Feb. 14, is often focused on a celebration of romantic love. It can also be a day to express affection and appreciation for others, and it is a great opportunity to show kindness and generosity at the office. Here are some ways that you can encourage acts of kindness at your workplace on Valentine’s Day: Write notes of appreciation: Take a few minutes to write a note of appreciation to a coworker or boss. A simple message of thanks or a few words of encouragement can go a long way in building relationships and boosting morale. Share treats: Consider bringing in some treats to share with your coworkers, such as chocolates, cookies, or other sweets. This is a simple way to show your appreciation and… . . . read more.

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INCREASING PROFITS

Track these 5 metrics for practice profitability

January 6, 2023 by

By Mike Rigert “It was the best of times, it was the worst of times … , ” wrote author Charles Dickens in his classic novel, “A Tale of Two Cities.” While it’s certainly not the worst of times for most healthcare practices (that honor likely went to 2020-2021), things could always be better, right? You’re likely still dealing with the impacts of rampant inflation and ongoing short staffing, among other things. Despite these setbacks, there’s clear opportunities to move your practice forward to improve both production and productivity to help you reach your financial goals. It all goes back to numbers—the key performance indicators (KPIs) that determine whether your practice sinks or swims. Some metrics are more important and vital to the success of your practice than others. We’ve outlined five… . . . read more.

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QPP

MIPS 2022 data submission period is now open

January 5, 2023 by

MIPS eligible clinicians can start submitting their 2022 data through March 31. The Centers for Medicare & Medicaid Services (CMS) has opened the data submission period for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2022 performance year of the Quality Payment Program (QPP). Data can be submitted and updated until8 p.m. ET on March 31, 2023. How to submit your 2022 MIPS data Go to the Quality Payment Program sign in page. Sign in using your QPP access credentials (see below for directions). Submit your MIPS data for the 2022 performance year or review the data reported on your behalf by a third party. (You can’t correct errors with your data after the submission period, so it’s important to make sure the data submitted on your behalf is accurate). How… . . . read more.

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