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WORKING WITH PHYSICIANS

Majority of U.S. physicians say they’re burned out or depressed

Nearly two-thirds of U.S. physicians report feeling burned out, depressed—or both—with one in three physicians admitting that their feelings of depression have an impact on…


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SEXUAL HARASSMENT

Sexual harassment in the workplace: how your practice’s policy can make a difference

Employees are more likely to report sexual harassment they witness at work when there is a zero-tolerance policy in place, according to a new study conducted by…


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INSIGHT

5 ways managers can better communicate with staff

By Nick Hernandez  bio
Effective medical office managers are effective communicators. They express themselves well both orally and in writing. Further, they project an image of self-assurance and of…


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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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MANAGING THE OFFICE

Are 5 common, but undiscussable, workplace behaviors putting your patients at risk?

A new study by VitalSmarts suggests that slackers, timid supervisors, toxic peers, and arrogant doctors are common in healthcare. But, while frustrating, these behavior problems aren’t the…


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SEXUAL HARASSMENT

5 blind spots in sexual harassment policies and how to fix them

Recent months have witnessed the morphing of workplace sexual harassment prevention from legal requirement to moral imperative…


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WORKING WITH PHYSICIANS

Physicians behaving badly: what to do when it affects patients

Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…


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INSIGHT

4 steps to hit the reset button with your team in 2018

By Audrey Epstein  bio
The New Year brings with it the opportunity for change, growth, and renewal. We commit to accomplish new goals or resolve to finally complete old…


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MANAGING THE OFFICE

Is ACA employer reporting still required for 2017 tax year? Are you sure?

Ever since it was signed into law in 2010, the Affordable Care Act (ACA) has been the subject of much concern—and confusion—for employers. This past year has been…


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TECHNOLOGY

When a smartphone camera can replace a visit to the doctor

Using smartphone cameras, parents can reliably take high-quality photographs of their child’s skin condition to send to a dermatologist for…


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