By Stacey Hanke bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of…
4 Ways You Are Apologizing Wrong
March 15, 2019 by
PATIENT CARE
New study highlights importance of meaningful conversations between clinicians and terminally ill patients
March 15, 2019 by
The final year of life with serious illness can be filled with emotional distress and uncertainty about treatment options. And when…
RISK MANAGEMENT
8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office
March 15, 2019 by
Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
March 15, 2019 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
GENDER DISCRIMINATION
Study finds alarming ambivalence about gender discrimination in the workplace, despite evidence that compensation inequality and harassment exist
March 8, 2019 by
Randstad US has released results of a survey examining American workers’ feelings and experiences related to gender equality in the workplace…
TELEHEALTH
How telehealth can transform your medical practice
March 1, 2019 by
Telehealth— the practice of providing a range of healthcare services remotely, as opposed to face-to-face— is revolutionizing the practice of…
INSIGHT
Evaluating a physician partnership
February 22, 2019 by
By Nick Hernandez bio
Bringing in a physician partner has many advantages: A partner may help your practice grow and become more successful; partners allow you…
MANAGING THE OFFICE
Upping your game as a medical office manager
February 22, 2019 by
Managing an efficient and profitable medical practice depends upon your ability to master a specific set of management skills, implement best practices, and…
PRACTICE MANAGEMENT
What are the chief business concerns of independent doctors?
February 22, 2019 by
Competing for patients against hospitals and health systems, which have substantial marketing budgets, topped the list of problems independent doctors face, according to…
INSIGHT
Anatomy of a Lessons Learned summary
February 15, 2019 by
