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INSIGHT

Defuzzifying dangerous company cultures

By Rex Conner  bio
Google’s recent events have called into question its company culture, and the cultures of others in Silicon Valley. The questions swirling around the company culture will…


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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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INSIGHT

Strong practice leaders understand the competition

By Nick Hernandez  bio
Practice managers must be keenly aware of what competing practices are doing as well as practices outside of their catchment area…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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INSIGHT

I started sending my team a weekly inspirational email and something extraordinary happened

By Robert Glazer  bio
A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I went over…


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HIRING

Avoid costly errors in physician recruitment

What happened? That new doctor had good credentials and the office made a good offer. Why didn’t the hire…


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INDUSTRY NEWS

Miracle Flights provides 724 free medical flights in August

The nation’s leading medical flight charity, Miracle Flights, has reported 724 free flights provided in August to critically ill children and adults in need of specialized…


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INSIGHT

5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


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MANAGING THE OFFICE

Should your physicians blog?

Blogging, when successful, results in a certain notoriety, which, in the case of a physician blogger, calls attention to…


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MANAGING THE OFFICE

Higher wages, better health benefits, or larger tax refunds? Survey looks at 2017 payroll trends

Every year, the American Payroll Association (APA) conducts an annual survey for National Payroll Week, with the goal of helping American employee better understand their…


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