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RISK MANAGEMENT

Feds target providers who took free test cup kickbacks from Millennium Labs

Free point-of-care test cups from Millennium Labs have become radioactive. So far, at least six different providers have agreed to fork over…


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INSIGHT

Not just another HR story

By Lynne Curry  bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…


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COMPLIANCE

Job interviews: how to ask personal questions without committing discrimination

The job interview process is a breeding ground for discrimination complaints. One common mistake: asking job applicants…


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INSIGHT

10 Tips for Safely Navigating Maternity Leave of Absence

By Paul Edwards  bio
As employers and managers, all of us, at one point or another, will have an employee who is or becomes pregnant and needs to take a Maternity Leave of Absence…


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BILLING & COLLECTIONS

Simple but workable ways to improve collections

What’s the cause of poor collections? Don’t blame it on the office, says one collections expert…


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PATIENT CREDITS

3 questions to help you handle patient credits

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…


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INSIGHT

What you need to consider before getting started in telemedicine

By Nick Hernandez  bio
Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could…


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COMPLIANCE

Compliance officers must establish credibility with consistent, well-documented decision-making

One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of…


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INSIGHT

5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


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INSIGHT

It’s not me, it’s you: 5 office policies to break up with

By Paul Edwards  bio
Springtime may mean that love is in the air, but your office can’t hesitate to dump a policy that creates problems. Some policies are so…


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