By Paul Edwards bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…
BLOG
How exit interviews support your management
May 17, 2019 by
SAFEGUARDING PHI
Traps to avoid: Giving ex-practice employees access to PHI
April 5, 2019 by
Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers…
SAFEGUARDING PHI
Model HIPAA Privacy Reminder to Reception and Other Staff
April 5, 2019 by
Why you need this memo:
Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers roam about the facilities freely. But it’s easy for them to lower their guard when a former employee comes back to the practice, e.g., to pick up a final paycheck or just make a social call.
MARKETING
Could your boss be the next Dr. Oz?
March 29, 2019 by
The medical practitioners in your office are more than knowledgeable; they are thought leaders in their respective fields. So why not…
NOTICE OF PRIVACY PRACTICES
HIPAA Refresher: Is your practice on top of NPPs?
March 29, 2019 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…
CYBERSECURITY
The 10 things HHS says you should be doing to stop phishing, ransomware and other threats
March 15, 2019 by
HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
March 15, 2019 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
March 8, 2019 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
MENTAL HEALTH
How to create a good mental health work environment for employees
March 1, 2019 by
Most people are aware that employees with a physical illness or disability are entitled to a reasonable accommodation under the…
RISK MANAGEMENT
4 immediate steps to take when an office romance blossoms
February 8, 2019 by
To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…
