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How exit interviews support your management

By Paul Edwards  bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…


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SAFEGUARDING PHI

Traps to avoid: Giving ex-practice employees access to PHI

Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers…


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SAFEGUARDING PHI

Model HIPAA Privacy Reminder to Reception and Other Staff

Why you need this memo:

Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers roam about the facilities freely. But it’s easy for them to lower their guard when a former employee comes back to the practice, e.g., to pick up a final paycheck or just make a social call.

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MARKETING

Could your boss be the next Dr. Oz?

The medical practitioners in your office are more than knowledgeable; they are thought leaders in their respective fields. So why not…


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NOTICE OF PRIVACY PRACTICES

HIPAA Refresher: Is your practice on top of NPPs?

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…


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CYBERSECURITY

The 10 things HHS says you should be doing to stop phishing, ransomware and other threats

HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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MENTAL HEALTH

How to create a good mental health work environment for employees

Most people are aware that employees with a physical illness or disability are entitled to a reasonable accommodation under the…


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RISK MANAGEMENT

4 immediate steps to take when an office romance blossoms

To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…


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