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Managing staff

7 ways to support mental health in your office

May 9, 2023

May is Mental Health Awareness Month, a good time to devote some thought to how you can support mental health in your office. Here are some ideas for advancing mental health in the workplace: Encourage open communication: Encourage your employees to speak openly about their mental health and provide a safe space for them to do so. Encourage managers to be approachable and … [Read more...] about 7 ways to support mental health in your office

Snappy comebacks WHEN you need them

April 27, 2023

By Lynne Curry The snappy comeback you wish you’d had when “Jim” sniped at you in the meeting, and you sat frozen and speechless. The silencing comment you wish you’d given “Brenda” when you walked past the break room and you heard her dissing you. Why don’t those comebacks arrive when you need them? Here’s why… When you experience a verbal attack or another threat, your … [Read more...] about Snappy comebacks WHEN you need them

6 tips to keep your hybrid team productive

April 13, 2023

Creating a productive work environment has always been essential—but with the rise of remote work in recent years, building a hybrid workplace that supports both remote and on-site staff has become a top priority. Balancing flexibility with accountability can be a challenge, but the right strategies can help your medical office thrive. Here are six tips to foster productivity … [Read more...] about 6 tips to keep your hybrid team productive

The nomadic remote employee: Employee dream, employer nightmare

April 12, 2023

By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. … [Read more...] about The nomadic remote employee: Employee dream, employer nightmare

Is it time to take the office team out to lunch?

April 11, 2023

You might be considering a team lunch for your office staff to celebrate a milestone or to announce upcoming changes. Hosting a business lunch in a restaurant can be a fantastic way to create a professional and enjoyable setting for discussing business matters. Here are some steps to consider when planning a team lunch in a restaurant: Choose the right restaurant: Select a … [Read more...] about Is it time to take the office team out to lunch?

Get to work on time if you expect others to be punctual

March 17, 2023

Being punctual and reliable is a key part of leadership in any office. When you set the example by arriving on time, you establish a standard that encourages your entire team to do the same. Habitual lateness can affect not just your own productivity but also the rhythm and morale of the whole workplace. Here are a few tips to help you consistently get to work on time. … [Read more...] about Get to work on time if you expect others to be punctual

Model Policy: Office Temperature

March 16, 2023

The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office. … [Read more...] about Model Policy: Office Temperature

Everybody needs a break from work

March 4, 2023

You understand the importance of keeping your staff productive and efficient. However, it’s also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it’s tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we’ll discuss the importance of taking breaks and how … [Read more...] about Everybody needs a break from work

6 tips for remembering names

March 3, 2023

It's easy to remember a patient's name when you have their appointment details or patient file open in front of you. It's a lot harder when you meet someone away from these paper or electronic prompts. People like to be recognized and remembered. In the office, it's reassuring for your patients. In other settings, remembering names can help you connect and network with people. … [Read more...] about 6 tips for remembering names

Tame those office temperature tantrums!

March 3, 2023

Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!

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