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Technology

Are you still complacent about mobile security risks?

October 7, 2016

Organizations continue to fall short when it comes to protecting corporate data on mobile apps and devices, according to the Mobile Security and Risk Review, recently released by MobileIron. Mobile threats are on the rise but only 8% of companies are enforcing OS updates and less than 5% are using App Reputation or Mobile Threat Detection software. The second … [Read more...] about Are you still complacent about mobile security risks?

Spending too much time, effort, and money on recruitment? Borrow from others’ ‘best practices’

September 30, 2016

By Carl Kutsmode  bio Hiring top talent for your medical practice isn't easy. And, the bad news is that it won't get easier anytime soon. Just consider a few facts: The Bureau of Labor Statistics states that the employment of staff physician assistants is projected to grow 30 percent from 2014 to 2024, much faster than the average for all occupations. Roughly … [Read more...] about Spending too much time, effort, and money on recruitment? Borrow from others’ ‘best practices’

Keeping the records long enough… but not too long

September 30, 2016

Records retention raises questions in almost all offices. And as a result, offices tend to hang onto records far too long, says attorney and records management expert Donald S. Skupsky, JD, CRM. Skupsky is president and CEO of Information Requirements Clearinghouse in Denver, which provides consulting services as well as software and publications on the legal requirements of … [Read more...] about Keeping the records long enough… but not too long

How to deliver a great presentation on any topic

September 16, 2016

To grow in the job, a manager has to communicate ideas and visions and recommendations. And the presentation of them counts. "It doesn't matter how good the idea or how brilliant the insight," if it isn't well articulated, it fails, says Patricia Fripp, CSP, CPAE, a San Francisco executive speech coach. Worse, the manager's career can fail right along with it. Here are the … [Read more...] about How to deliver a great presentation on any topic

ICD-10: from transition to full implementation—and the first round of updates

September 5, 2016

The transition from ICD-9 to ICD-10, which took effect October 1, 2015, has significantly impacted health care providers. An entirely new set of codes as well as expansion of codes for greater specificity are now required. ICD-10 is a completely different system. The code set has been expanded from five positions (first one alphanumeric, others numeric) to seven positions. … [Read more...] about ICD-10: from transition to full implementation—and the first round of updates

How to use influencers for marketing in health care

August 19, 2016

By Melanie Herron  bio One of the greatest marketing tools a business can have is an effective spokesperson. There is no denying the power and influence a spokesperson can have on building a brand. Influencers are people who are comfortable talking about the brands they believe in. They are trusted as reliable sources for information and recommendations. And yes, … [Read more...] about How to use influencers for marketing in health care

Smartphones sapping productivity at work

July 29, 2016

Technology helps workers stay connected while away from the office, but in many cases it is causing them to disconnect while in the office, leading to a negative impact on productivity. According to a recent survey conducted by Harris Poll on behalf of CareerBuilder, a global leader in human capital solutions, 19 percent of employers think workers are productive less than … [Read more...] about Smartphones sapping productivity at work

Your personal social media posts: are they really personal?

July 22, 2016

A Vermont State Police trooper was recently forced to resign as a result of comments he posted to his personal Facebook page. Could this happen to you or a member of your staff? The story in Vermont An unidentified concerned citizen notified the Vermont State Police about the trooper's Facebook posts, according to the Rutland Herald, and the agency proceeded to … [Read more...] about Your personal social media posts: are they really personal?

Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry

June 17, 2016

Guaranteeing accurate, consistent medical codes and patient histories is one of the major challenges for providers and payers today. Medical codes are the starting point for understanding quality of care and making necessary improvements. "Medical codes are the core data used in every aspect of modern health care—every provider, payer, and facility relies on them," says … [Read more...] about Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry

More easy steps to help you fight management battles

May 20, 2016

By Steve M. Cohen  bio I've written before about relatively simple steps to better medical office management. I've also advised against underestimating seemingly trivial tactics for improvement. These types of suggestions can sound low-level or nit-picky. But one reason they are often repeated is because they are valuable and worth remembering. But don't worry, … [Read more...] about More easy steps to help you fight management battles

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

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What to Do If You’re the One Who’s Always Late

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