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HIRING

Should you notify applicants they didn’t get the job?

Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or…


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BLOG

Top 4 trends shaping the healthcare industry

By Leora Borgenicht  bio
Before the healthcare industry can ambitiously transform to offer more accurate and personalized patient care, certain stepping stones must…


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MANAGING STAFF

5 easy ways to boost employee morale

How can the manager improve morale? Here are five morale-boosters to try in your office…


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PURCHASING & LEASING

Don’t put your vendor contracts on autopilot

It’s easy, to say nothing of convenient, to get comfortable with business relationships and not to question…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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TECHNOLOGY

What? Not another upgrade!

How to ensure a smooth transition when you upgrade your EMR software or install a new system
Just when everyone is trained and comfortable with your EMR system, along comes…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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COLLECTIONS

7 best practices for optimizing your collections

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…


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BLOG

Are online coding discussions putting your practice at risk?

By Cheryl Toth, MBA  bio
Here’s an email we recently saw while monitoring a specialty coding listserv…


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RISK MANAGEMENT

HIPAA security can fail if the office doesn’t take common-sense precautions

No matter how tight its HIPAA privacy procedures, if the office isn’t also focusing on common sense, the patient data is…


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