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HIRING

Should you notify applicants they didn’t get the job?

Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or…


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INSIGHT

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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YOUR CAREER

Make these your 2 top goals for 2019

Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…


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HEALTHCARE INDUSTRY

2018 MGMA conference inspires practice leaders to transform the healthcare industry

By Lisa A. Eramo, MA
Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the…


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INSIGHT

Are online coding discussions putting your practice at risk?

By Cheryl Toth, MBA  bio
Here’s an email we recently saw while monitoring a specialty coding listserv…


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PATIENT EXPERIENCE

How to become a patient-centered practice and improve your profitability

What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think…


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PRODUCTIVITY

Are you managing or mentoring your staff?

Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and…


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COLLECTIONS

7 best practices for optimizing your collections

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…


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BILLING AND COLLECTIONS

4 best practices to help optimize your processes and increase your reimbursements

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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