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MANAGING STAFF

5 easy ways to boost employee morale

How can the manager improve morale? Here are five morale-boosters to try in your office…


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PURCHASING & LEASING

Don’t put your vendor contracts on autopilot

It’s easy, to say nothing of convenient, to get comfortable with business relationships and not to question…


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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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TECHNOLOGY

What? Not another upgrade!

How to ensure a smooth transition when you upgrade your EMR software or install a new system
Just when everyone is trained and comfortable with your EMR system, along comes…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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COLLECTIONS

7 best practices for optimizing your collections

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…


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BLOG

Are online coding discussions putting your practice at risk?

By Cheryl Toth, MBA  bio
Here’s an email we recently saw while monitoring a specialty coding listserv…


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RISK MANAGEMENT

HIPAA security can fail if the office doesn’t take common-sense precautions

No matter how tight its HIPAA privacy procedures, if the office isn’t also focusing on common sense, the patient data is…


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BLOG

Five tips to boost efficiency for the front office

By Cheyenne Brinson, MBA, CPA  bio
The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle…


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COMMUNICATING WITH PATIENTS

Survey: Patients prefer secure texting over patient portal communication from their physicians

Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many…


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