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Managing the office

A clean office is a healthy and profitable office

September 4, 2017

Patients lose faith in an office when they see clutter and dusty plastic plants and dirt in the corners. The likely reaction is, "This office is okay for a common cold, but I don't want to have a biopsy here." So it is important to place continued emphasis on keeping the office not only clean but orderly. "People are judged by their appearance," says the manager of a Florida … [Read more...] about A clean office is a healthy and profitable office

Doctor.com launches first universal “web-wide” online scheduling solution for healthcare providers

August 18, 2017

Doctor.com, a customer experience platform purpose-built for the healthcare industry, has launched ScheduleSync™, the first universal web-wide online scheduling solution for healthcare providers. With ScheduleSync™, healthcare providers can enable powerful and highly customizable online scheduling on their own websites, blogs, and Facebook pages, as well as directly from their … [Read more...] about Doctor.com launches first universal “web-wide” online scheduling solution for healthcare providers

In the News: Alliance helps member physicians collect patient reviews and manage online reputation

August 18, 2017

Physicians belonging to Collier County Medical Society (CCMS) in Florida now have help boosting their online reputation and gaining insight into their practices from patient reviews about their experiences, thanks to a new strategic alliance with Testimonial Tree. For a discounted price, member physicians will have access to Testimonial Tree's reputation management services, … [Read more...] about In the News: Alliance helps member physicians collect patient reviews and manage online reputation

Most of nurse practitioners’ appointment time spent on patient education

August 11, 2017

Nurse practitioners play a crucial role in helping patients decode medical information, according to the findings of a recently released Merck Manuals survey. The survey of 210 NPs, conducted at a recent medical conference, revealed that most (88 percent) believe they spend at least half of appointment times educating patients on diagnoses, treatments, and prescriptions. A … [Read more...] about Most of nurse practitioners’ appointment time spent on patient education

Employment Law Update for HR Managers

August 4, 2017

By Mike O'Brien  bio Here is my periodic update prepared for interested HR professionals trying to deal with the complex American employment laws. In this update: REPEAL? REPAIR? REPLACE? NOT FOR NOW. EEOC/DOJ TAKE OPPOSITE VIEWS IN SEXUAL ORIENTATION DISPUTE DOL SURVEY ON OVERTIME RULES ASKS SOME INTERESTING QUESTIONS TO FIRE OR NOT TO FIRE? EMPLOYERS SHOULD READ … [Read more...] about Employment Law Update for HR Managers

Techniques leaders can use to diminish the Monday morning slump

July 28, 2017

By Dudley Slater  bio The numbers are sadly staggering. Some 70% of American workers are not engaged and dread Monday morning, according to an annual poll by the Gallup organization. Many are quick to blame the organization, the working conditions or that old, tired industry. If only I worked for the next Google, that would be exciting. If it were that easy then why … [Read more...] about Techniques leaders can use to diminish the Monday morning slump

Is a national OB-GYN shortage looming?

July 28, 2017

A report recently released by Doximity suggests an impending women's health crisis: specifically, high obstetricians and gynecologists (OB-GYN) maternity workloads, a U.S. OB-GYN workforce that is nearing or at retirement age, and an inadequate number of younger OB-GYNs practicing. Doximity, a social network for physicians and advanced practice clinicians, developed a composite … [Read more...] about Is a national OB-GYN shortage looming?

Choosing the right medical practice technology lease

July 21, 2017

By Nick Hernandez  bio Medical practices often find themselves trying to keep pace with advancements in technology, but keeping up is easier said than done. Investment in technology places heavy demands on capital resources. As a result, administrators are exploring alternative sources of capital beyond customary bank loans.  When you buy equipment and finance it with … [Read more...] about Choosing the right medical practice technology lease

Get in sync with your employees by understanding their value systems

July 14, 2017

By Lynne Curry  bio You and your employees don't see eye to eye. You expect that work means work. But one of your employees, otherwise talented and hard-working, texts throughout the day, insisting it takes less than five minutes total time and "isn't she allowed a break?" Meanwhile your new IT manager, although doing a good job, keeps his eye on Craigslist. When you … [Read more...] about Get in sync with your employees by understanding their value systems

An online assessment to help you hire the best medical scribe candidate

July 14, 2017

As more healthcare providers identify the need to standardize documentation and free up physicians' time to focus on patient care, hospitals, clinics, and private medical practices nationwide are now building in-house teams of certified medical scribes. To help those organizations assess and recruit the best scribe candidates, the American Healthcare Documentation Professionals … [Read more...] about An online assessment to help you hire the best medical scribe candidate

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10 steps to build your confidence as a new office manager

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Do I Fire A Staffer Who Doesn’t Deserve It?

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