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recent headlines

Office safety inspection checklist

March 6, 2024

The best checklist for your workplace is one that has been developed for your specific needs. The examples outlined below do not list all the possible items for office inspections. Whatever the format of the checklist, provide space for the inspectors’ signatures and the date. Inspectors: Date: (O) Satisfactory (X) Requires … [Read more...] about Office safety inspection checklist

Should we offer sign-on bonuses?

February 14, 2024

By Lynne Curry Question: We went through a rigorous recruiting process and found the right new hire for our company. Our entire team loved her, from our managers to our employees, who met her when she did a walk through our offices. We made her an offer and were surprised asked for a day to consider it, as she’d been giving us consistent “you’re the company I want to … [Read more...] about Should we offer sign-on bonuses?

Integrating telemedicine into your practice

January 28, 2024

The healthcare landscape is evolving, and telemedicine has emerged as a transformative tool for medical practices to expand their reach, improve patient access, and provide high-quality care remotely. Integrating telemedicine services into your practice requires careful planning and execution, considering aspects like technology, staff training, patient communication, and … [Read more...] about Integrating telemedicine into your practice

Five essentials to support employee mental health and well-being

January 19, 2024

Events of the last four years have changed the nature of work for many and the relationship that some workers have with their jobs. The Surgeon General’s Framework for Mental Health & Well-Being in the Workplace outlines the foundational role that workplaces should play in promoting the health and well-being of workers and communities. With more than 160 million … [Read more...] about Five essentials to support employee mental health and well-being

What does the Americans with Disabilities Act require of your medical office?

January 10, 2024

The Americans with Disabilities Act (ADA) requires medical offices to make reasonable modifications to their policies, practices, and procedures to accommodate the needs of individuals with disabilities, unless doing so would create an undue burden or fundamentally alter the nature of the services provided. This includes ensuring that the facility is physically accessible to … [Read more...] about What does the Americans with Disabilities Act require of your medical office?

10 basic steps to comply with HIPAA

January 8, 2024

HIPAA (the Health Insurance Portability and Accountability Act) is a federal law that protects the privacy of individuals' personal and medical information. HIPAA is important for medical offices because it sets standards for the protection and handling of this sensitive information, which is critical to maintaining the trust of patients and ensuring the confidentiality of … [Read more...] about 10 basic steps to comply with HIPAA

7 ways to get the most out of a work conference

January 4, 2024

Does your 2024 calendar include conferences? Are there events you and your staff will attend for education, product knowledge, or networking? As a medical office manager, attending conferences and trade shows can be a valuable opportunity to learn about new trends and technologies in the healthcare industry. However, with all the hustle and bustle of travel, it can be difficult … [Read more...] about 7 ways to get the most out of a work conference

4 tips for safely searching social media when hiring

December 13, 2023

It is generally acceptable for employers to search social media as part of the hiring process, provided that they do so in a fair and nondiscriminatory manner. However, there are some considerations to keep in mind when using social media in the hiring process: Relevant information only: It is important to only consider information that is relevant to the job … [Read more...] about 4 tips for safely searching social media when hiring

A good courier service helps keep the medical office running smoothly

December 10, 2023

As a medical office manager, you know how important it is to ensure that your office runs efficiently and effectively. One way to help achieve this is by using a courier service to transport important documents and materials to and from your office. In this article, we'll explore what a medical office might use a courier service for, and how to choose a good courier service for … [Read more...] about A good courier service helps keep the medical office running smoothly

“I forgot what day it was” no excuse for being late to work

December 3, 2023

It's important to address any issues that may be affecting the productivity and efficiency of your medical office. Chronic tardiness can be a significant problem that can impact the entire office, so it's important to address it in a timely and effective manner. Here are some steps you can take to address an employee who is consistently late for work: Set clear … [Read more...] about “I forgot what day it was” no excuse for being late to work

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

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