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GET CREATIVE

Mind-map your way toward creating a great employee handbook

Sitting down with pen and paper and freely jotting down ideas may not sound like the best path toward creating…


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PATIENTS SCAMMED

OIG issues genetic testing fraud alert

Have your patients got themselves involved with a genetic testing scam…


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MANAGING THE OFFICE

Staff name badges help patients feel comfortable

A seemingly simple, easy-to-implement change can have a positive impact on your practice. Staff name badges make…


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CMS UPDATES

Tell your patients about the new eMedicare app launched this year

Today, the Centers for Medicare & Medicaid Services (CMS) launched a new app that gives consumers a modernized Medicare experience with direct access on a mobile device to…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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