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Your career

Do you have a work spouse?

April 2, 2024

By Lynne Curry He, or she, enlivens your workdays, becomes the person with whom you share casual but important stories about your personal life. It begins as a typical workplace friendship. One day when you both head out the door at the same time for lunch and discover you love the same lunch wagon, you decide to drive together and eat on a bench shivering in the … [Read more...] about Do you have a work spouse?

Forget multitasking! Here are 4 ways to improve your focus and get more done

March 31, 2024

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You’re a multitasking … [Read more...] about Forget multitasking! Here are 4 ways to improve your focus and get more done

Think long and hard before friending work colleagues on Facebook

March 21, 2024

By Lynne Curry I get it. You love Facebook and when individuals you work with requested you add them as friends, you did. At first, you didn’t have any trouble. Instead, you had the fun of seeing your coworkers’ interesting endeavors and the reinforcing experience of so many colleagues wanting to be your friends and then liking your posts. But then it happened. Perhaps … [Read more...] about Think long and hard before friending work colleagues on Facebook

Have you been ghosted by a colleague?

March 14, 2024

By Lynne Curry Question: At first, I believed my coworker’s BS. “Jenna” and I have been good friends for years, and I helped get her job as our managing partner's executive assistant. So, when Jenna said she accidentally left my name off the meeting invite, I believed her. But it happened again. And again. I can’t stand meetings, but they matter in our company and … [Read more...] about Have you been ghosted by a colleague?

What you write can come back and bite

February 2, 2024

By Lynne Curry Your recorded words—they’re direct evidence. Direct evidence is evidence that proves the existence of a fact. Direct evidence includes someone else’s direct observations as in “I saw…,” “I heard….” Here’s a case where a staffing firm torpedoed itself and their client. The firm’s recruiter emailed 66,000 recipients. They emailed 66,000 individuals seeking … [Read more...] about What you write can come back and bite

It’s a new year: Commit to making your career dreams come true

January 11, 2024

By Lynne Curry Start this new year off right by committing to making your career dreams come true. Perhaps you’ve thought, “I want to turn my hobby into a viable business;” “I want a higher paying, more exciting job;” “I want to make enough money to live on in 20 hours a week, so the rest of the week is mine,” or “I want those above me to consider me a leader and promote … [Read more...] about It’s a new year: Commit to making your career dreams come true

What’s it going to take for me to rise to this challenge?  

December 13, 2023

By Lynne Curry Question: I’m an easygoing, accommodating supervisor. Not only does it take a lot to upset me, but I hate conflict. As a result, some employees take advantage. This can create messy situations as the employees with strong work ethic have to pick up the slack. Soon after I hired “Sam,” he scheduled a private meeting with me and let me know Bekah was … [Read more...] about What’s it going to take for me to rise to this challenge?  

How to share bad news with your staff

November 12, 2023

There are times when changes at the practice affect the entire staff—and, unfortunately, not all changes are positive. The practice may be relocating, and the new location could involve an unrealistic commute for some staff members. Or the practice may be merging with another practice, which will result in layoffs. Or the practice may be closing, for any number of … [Read more...] about How to share bad news with your staff

Employer challenges employee’s social media posts

November 9, 2023

By Lynne Curry Question: I got pulled into the HR manager’s office Friday, handed screenshots of my last three Facebook posts, and told I needed to take them down. She also said I needed to stop posting any  comments about the Israeli/Hamas conflict. Apparently one of my coworkers complained about my posts. I can’t believe I’m asked to take down posts I create under my … [Read more...] about Employer challenges employee’s social media posts

Overloaded at work? Here’s what you should do

November 2, 2023

You have more work than you can handle—and no matter how hard you work, you can't seem to get ahead. In fact, it's gotten to the point that you're exhausted. Most days you don't even like your job anymore. If this sounds like you, it's time to make a change. And that change doesn't have to involve a new place of employment. Instead, it's time to assess your situation and … [Read more...] about Overloaded at work? Here’s what you should do

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National Memo Day: A Reminder to Master the Art of the Office Memo

Understanding the Financial Side of Insurance Billing

What Every Office Manager Needs to Know About HIPAA Today

Using patient portals to enhance communication and engagement

How to focus on the important stuff

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

How to focus on the important stuff

3 steps to success for a new medical office manager

10 steps to build your confidence as a new office manager

10 questions to ask the retiring medical office manager

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