January can feel like being thrust into a race after a peaceful stroll. The holidays are over, the inbox is full, and deadlines seem to stack up faster than you can tackle them. As the manager of a busy office, you're often the one holding it all together, but who’s holding you together? Let’s be honest: you can’t take care of your team, your patients, or your office if … [Read more...] about Taking Care of Yourself as the Work Pace Ramps Up
Your career
Exploring the Four-Day Workweek: A Map for Medical Office Managers
As discussions around workplace flexibility continue to grow, the idea of a four-day workweek has gained significant attention in the United States. From pilot programs in the private sector to proposed legislation, such as the Thirty-Two Hour Workweek Act introduced in 2024, the potential shift to a shorter workweek is becoming more than just a trending topic. For medical … [Read more...] about Exploring the Four-Day Workweek: A Map for Medical Office Managers
Maximizing LinkedIn (and Some Other Networks) for Your Success
LinkedIn isn’t just for doctors and executives—it’s a powerful tool for medical office managers to grow professionally, connect with peers, and position themselves for career advancement. Here’s how you can make the most of it: 1. Polish Your Profile Your LinkedIn profile is essentially your online résumé. Start by using a professional photo and writing a compelling headline … [Read more...] about Maximizing LinkedIn (and Some Other Networks) for Your Success
Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
Running a medical practice involves juggling countless responsibilities—managing staff, ensuring patient satisfaction, maintaining compliance, and keeping operations running smoothly. Amid all this, handling billing and the revenue cycle can easily become overwhelming, opening the door to errors and delays. If medical billing is taking up too much time and energy, it might be … [Read more...] about Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
How to stay afloat when the office pessimist tries to drag you under
By Lynne Curry Pessimists come at you with negative words such as “you’re wasting your time” or “that will never work.” If you’re not careful, this onslaught can snuff out your enthusiasm, leading you to give up on ideas, adventures or opportunities that might power your career or work life forward. Here’s how to avoid letting a pessimist’s negativity drain your … [Read more...] about How to stay afloat when the office pessimist tries to drag you under
Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
With Thanksgiving just a few days away, it’s time to think about how you’ll step away from the demands of managing a busy medical office and truly enjoy the holiday. As a medical office manager, you’re used to juggling responsibilities, solving problems, and keeping everything running smoothly. But even the best managers need a break, and Thanksgiving is the perfect opportunity … [Read more...] about Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
The October Theory: An Easy Strategy for Improving Your Work Life
By Lynne Curry Question: When I returned to my job last week from my annual three-week vacation, I stopped in the breakroom for coffee. To my surprise, my colleagues’ conversations didn’t center on the election like they had before I left. Instead, my coworkers buzzed with excitement about “goals” and “results.” I asked one coworker, “What’s up?” and he told me he and … [Read more...] about The October Theory: An Easy Strategy for Improving Your Work Life
Winning at Office Politics
By Lynne Curry Question: I lost another opportunity this week, one on which I had my heart set. It involved working on a strategic team with individuals pulled from all areas of the company to develop key initiatives for our future. I had so many ideas of exciting directions we could take that I’m heartsick I lost out. The woman that corporate management selected from … [Read more...] about Winning at Office Politics
‘Well that was awkward!’
Awkward situations are bound to come up in any office, and handling them with a delicate touch can make all the difference. Navigating these moments effectively helps maintain a positive work environment and showcases strong leadership. Here are some common awkward scenarios—and how to handle them with grace. 1. Dealing with Personal Hygiene … [Read more...] about ‘Well that was awkward!’
8 proven ways to totally destroy your credibility as a manager
A manager can have great knowledge and great skills, but without credibility with both doctors and staff, don't expect success. What is credibility? It can be defined as "what we do and how we do it that causes others to respect and believe us." The "what-we-do" is the tangible things – the work and its results. The "how-we-do-it" is the behavior that demonstrates a person's … [Read more...] about 8 proven ways to totally destroy your credibility as a manager