Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Daily eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!
EMAIL ADDRESS



Upgrade to Premium Membership NOW for Just $90!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars, and MUCH MORE!
YOUR CAREER

5 ways to improve your job search

It doesn’t hurt to have a plan in case you find yourself looking for a new job. Although the demand for skilled talent remains strong, professionals need to be increasingly strategic and intentional when making career moves, says David King, a senior managing director with Robert Half, a global talent solutions and business consulting firm. “Workers should make a point of highlighting the value they bring to potential employers. This begins with knowing what companies seek in prospective hires, and pulling relevant strengths to the forefront.” A recent survey by Robert Half reveals five key considerations for those launching a job search. Resume red flags— When evaluating candidates’ resumes, top factors that give employers pause include: Frequent job hopping (80 per cent) Insufficient skills for the position (80 per cent) Vague… . . . read more.

TECHNOLOGY

7 tips for leading a video meeting

We’ve become accustomed to attending work meetings on Zoom and other video conferencing platforms since the pandemic lockdown of 2020. But you might not be at ease as the leader of a Zoom meeting for your medical office team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be discussed and the goals of the meeting. Send this agenda to all participants in advance so that they can come prepared. Establish ground rules: Set some ground rules for the meeting, such as requiring all participants to mute their microphones when not speaking and encouraging people to use the chat function to ask questions or make comments. Start on time: Respect the time of… . . . read more.

Six mistakes to avoid when you mentor millennials in your medical office

Somebody probably helped you move ahead in your career in medical administration. Now it’s your turn to help another person progress in your field. Chances are this younger colleague is a millennial, born between 1981 and 1996. Here are some potential pitfalls to be aware of when mentoring millennials: Assumptions about their values and motivations: It is important to avoid making assumptions about the values and motivations of your millennial mentee. Each individual is unique and may have different priorities and goals. Lack of clarity in goals and expectations: It is important to establish clear goals and expectations from the outset of the mentorship relationship. Without clear goals, it can be difficult for the mentee to know what is expected of them and how to progress in their career. Insufficient… . . . read more.

YOUR CAREER

Tick those unpleasant tasks off your to-do list

Avoiding something unpleasant is the main reason people procrastinate. Try one of these four approaches when you face an unpleasant task: Do it. There’s an adrenaline rush from knowing you’ve completed an unpleasant task. Finishing something you’ve been putting off will energize you for the rest of the day. Don’t do it yet. If you’re not sure what to do, putting off an unpleasant task may be wise. That’s prudent postponement. Perhaps a better approach will surface once you sleep on it. Ditch it. If the task has been hanging over your head for a long time, maybe you don’t really need to do it. Delegate it. Delegation can be a great way to procrastinate less. If you’re someone who feels that you need to do things yourself to get… . . . read more.

YOUR CAREER

Do you just open your mouth and let the words fly?

By Lynne Curry When you’re upset with another person, do you open your mouth and let your emotions erupt and words fly? If you want to resolve an interpersonal conflict, you can’t afford to blast the other person. While you may feel vindicated, you risk the other person attacking back, getting defensive or shutting down If you want things to become better and not worse between you and the other person, learn to tackle yourself first, open the conversational door to the other person, remain results-focused, word your thoughts so they can be heard, and admit your part in the problem. Tackle yourself before you slam the other person When you’re upset, adrenaline can hit you like a wave. Don’t let it swamp you and torpedo your chances of attaining… . . . read more.

REMOTE WORK

Digital presenteeism: Faking you care, faking you’re even there

By Lynne Curry A surprising number of employees, determined to hold on to their “work from home” status and aware that managers and others suspect remote employees of working less than their required hours, practice digital presenteeism. Digital presenteeism involves remote employees demonstrating they’re hard workers by responding to additional emails, attending additional meetings, and contributing comments in every meeting. According to a recent job trends report, the average remote employee works 67 additional minutes daily in an effort to convince managers they’re fully engaged in their jobs, https://www.flexjobs.com/remote-jobs/company/talentwise. The same report reveals that a record 85% of managers find it difficult to know for sure if their remote employees are productive. The problem—these actions erode morale and don’t equate with higher productivity. Said one mid-level manager who called me… . . . read more.

YOUR CAREER

Learn to recognize ‘gaslighting’ in the workplace

By Lynne Curry In the end, what saved “Ella” was a friend’s love of old movies. Worried about what she heard in their last call, her friend sent her a link to classic psychological thriller film “Gaslight” and texted, “I think this is what’s happening to you.” Ella had joined a large company headquartered in Chicago, with branch offices in Anchorage, Seattle, San Francisco. and other cities. Soon after she started, two employees quit. Ella learned they’d been vying for her job. No one told her that her immediate assistant had also sought the promotion and had said, “I deserve the job. I’ve been doing my supervisor’s work for more than a year.” Later, the branch manager told Ella, we told your assistant we didn’t think she was ready for… . . . read more.

YOUR CAREER

Speaking truth to power

By Lynne Curry What happens when you imagine marshaling your courage and telling the medical practice owner or someone else in a position of authority that he’s made the wrong judgment call? Do you fear retaliation or making a problem situation worse? If speaking the truth to power feels as risky as jumping out of an airplane without a parachute, you’re not alone. Courageously confronting authority can entail personal and professional danger. The problem, however, isn’t speaking the truth; it’s how you speak it. You can’t march in with verbal guns blazing, making aggressive “got ya” statements. Instead, you need to earn the right, avoid hit-and-run collisions, act as a partner, provide facts, and prepare to be challenged. Earn the right Who do we allow to tell us what we… . . . read more.

YOUR CAREER

Your work honeymoon is over: What now?

By Lynne Curry The job that was so exciting when you landed it now bores you. A year ago, you would have joined the throngs of employees exiting their employers in the Great Resignation. Now you hesitate. What if media accounts about the looming recession result in any shiny new job you accept evaporating within months if you’re laid off as “last hired, first let go”? Maybe you need to hunker down, and breathe new life back into a job that’s more secure, even if it has grown stale. Except—can you? Or will you have as much success as when you pour water on dehydrated food on a camping trip, and it still doesn’t taste fresh? If you’re caught in this bind, what’s happened to you is predictable and you… . . . read more.

PRODUCTIVITY

Forget multitasking! Here are 4 ways to improve your focus and get more done

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You’re a multitasking dynamo! But are you really an efficient and effective manager? In fact, researchers find that the interruptions caused by switching tasks have a negative effect on the retention of information. Multitasking is inefficient The problem has to do with the impact of distraction and how it affects memory. Older adults especially have difficulty reengaging quickly when tasks are interrupted. In other words, while… . . . read more.


(-0)