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RISK MANAGEMENT

How to handle office romance in 2022

By Lynne Curry Three potential hot messes. In company Z, a senior manager considered his workplace a dating pool in which he fished. When he put the moves on a new female employee, the workplace grapevine ignited. In company Y, the head of marketing had serial crushes on one after another of the male management trainees. Because she was attractive and personable, several of them developed crushes in return. One put the moves on her when they worked all weekend on a project. In company X, the Chief Operating Office and Chief Financial Officer had a not-so-secret affair. Although he hated to, the Chief Executive Officer called them into his office and said, “One of you needs to resign. Unless this happens, we’ll have no defense if we fire someone… . . . read more.

TOOL

Love contracts: Help for hot messes

They arrive at work separately. They never touch each other in your presence. Then, as you chair a meeting, you see his gray eyes seek hers out across the conference table. She returns his gaze; her eyes linger. Suddenly you know. The senior manager, despite all the sexual harassment seminars he’s attended, appears romantically intertwined with an accounting clerk. If you’re in charge, how do you handle this hot mess?  The reality Some managers and supervisors would never have an affair with an employee they oversee or an employee in their company. Others consider the workplace a dating pond in which they fish. Still others fall into a relationship that makes them disregard risks. According to a recent survey by the Society for Human Resource Management, one in three U.S…. . . . read more.

WORKPLACE SAFETY

AMA renews call for gun violence prevention in wake of Tulsa shooting

The American Medical Association (AMA) has again called for prevention of gun violence, this time in response to the targeted killing of physicians on June 1 in Tulsa, Okla., one of the latest in a string of mass shootings across the country. “As we have said repeatedly since declaring gun violence a public health crisis in 2016, gun violence is out of control in the United States, and, without real-world, common-sense federal actions, it will not abate,” said AMA President Gerald E. Harmon, M.D. “The victims are grade school children and their teachers, people shopping for groceries on a Saturday afternoon, those attending their house of worship, and most recently in Tulsa, those who have dedicated their lives to healing. The House Judiciary Committee is taking an important first step… . . . read more.

YOUR CAREER

How to stay afloat when the office pessimist tries to drag you under

By Lynne Curry Pessimists come at you with negative words such as “you’re wasting your time” or “that will never work.”  If you’re not careful, this onslaught can snuff out your enthusiasm, leading you to give up on ideas, adventures or opportunities that might power your career or work life forward. Here’s how to avoid letting a pessimist’s negativity drain your optimism. Plug the drain Negativity can be contagious. If you work with a pessimist, remember that they don’t see the whole picture, but instead focus on what’s wrong and anticipate the worst. As Oscar Wilde once said, a pessimist complains about the noise when opportunities knock. If you work alongside a relentless pessimist, don’t tie yourself in knots trying to persuade him things are better than he thinks, just… . . . read more.

AMA

New physician population likely to be more diverse

The American Medical Association has committed itself to supporting a more diverse population of physicians to replace those physicians leaving the profession. The last two years of pandemic difficulties plus an aging physician workforce will likely result in an exodus from the field and a shortage of doctors. Gerald E. Harmon, M.D., president of the American Medical Association, says, “Across the United States, physicians from all backgrounds have spent the past two years battling COVID-19, serving their communities, and leveraging technologies, new and old, from telehealth to house calls, to treat and manage patients who might be apprehensive about visiting a physician’s office. But even as we transition to what is hopefully an endemic stage of COVID-19 and our country, hopefully, returns to something close to pre-pandemic living, we must… . . . read more.

MOM WEBINAR

Learn about changes and updates to telehealth

There’s a lot you need to know about telehealth. That’s why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It’s free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen’s update on telehealth changes to early 2022. POS 10 Telehealth Provided in Patient’s Home Patient is located in their home (which is a location other than a hospital or other facility where the patient receives care in a private residence) when receiving health services or health related services through telecommunication technology. Home may be defined to include temporary lodging (hotels, homeless shelters) and patient travels of short distance from the exact… . . . read more.

EMPLOYEE MENTAL HEALTH

Is it poor performance or a personal crisis?

By Paul Edwards Those in the healthcare industry are bound to be ahead of the curve in understanding that mental illness is not a character defect and can be a serious health condition that requires intervention. Despite having a good comprehension of the importance of good mental health hygiene, healthcare professionals tend to fare badly in terms of psychological self-care. While nurses and physicians are at a higher risk of suicide than the general population, this article is focused on employees and how can take the mental health of employees in crisis into account when talking to individuals about their performance at work. Given this past year, just about everyone associated with providing health care, when asked, will tell you they are burned out and tired. Overall, it seems most are facing… . . . read more.

TECHNOLOGY

3 tips for better patient education

The link between patient education and outcomes is clear: When patients understand their diagnosis and treatment plan, they’re more likely to become and remain healthy. In fact, health literacy—the degree to which individuals can obtain, process, and understand basic health information needed to make appropriate health decisions—should be a top priority for medical practices seeking to move the needle on value-based care. This social determinant of health is a critical component of value-based care, and addressing it ultimately helps patients take better control over their own health. Why patient education is important Patient education is critical for many reasons, most importantly because it helps patients make informed decisions. This is one of the tenets of patient-centered medical care—to engage patients in the decision-making process. When patients understand their diagnosis and… . . . read more.

PURCHASING

How to choose a healthcare analytics provider: A checklist

By Kevin Keenahan An effective analytics provider promises to bring novel data sets and insights to the table, optimize workflows, build efficient processes, and deliver superior financial returns in evolving value-based payment models. The challenge for buyers The “analytics” is a complex, nebulous family of functionality and the marketing noise surrounding many applications these days can be extremely misleading. Predicting what the product even looks like post go-live and how clinicians will end up adopting the application is often hard to nail down. Analytics itself covers several applications that all hold immense promise for healthcare applications. For instance: Computer vision solutions can automate diagnoses, Natural language processing can transcribe documentation and obviate simple and non-value-added tasks, and Big data analytics can parse through an ever-growing wealth of data to provide… . . . read more.

SELLING THE PRACTICE

Due diligence in practice acquistions and physician employment

By John W. McDaniel Many hospitals and healthcare organizations are being approached by private practice physicians and physician groups seeking refuge from the unstable state of the healthcare economy and what lies ahead. While many healthcare organizations are employing physicians in order to solidify their market position, others (particularly in rural areas) find this method of physician recruitment most effective in terms of their overall medical staff development plans. Regardless of the reasons why hospitals and/or physicians are seeking to affiliate with one another, one of the most critical components to ensure that a successful transition occurs is performing a Due Diligence Analysis of prospective medical practices. Some of the most critical due diligence components which are a part of any medical practice acquisition are as follows: Rights to Payment… . . . read more.


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