Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…
YOUR CAREER
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
December 10, 2018 by
WORKING WITH PHYSICIANS
Physicians behaving badly: what to do when it affects patients
November 23, 2018 by
Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…
READER TIPS
Office hours change draws more working patients
November 16, 2018 by
A change from traditional office hours has proved popular with patients, staff and physicians at a family practice in…
YOUR CAREER
5 ways to sweat the small stuff and impress your CFO
November 12, 2018 by
Want to get on your CFOs good side? Don’t let the details slide. In a new survey by staffing firm Accountemps, more than…
YOUR CAREER
12 signs you are about to lose your job
November 5, 2018 by
Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy manager can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to…
MANAGING THE OFFICE
Keep things moving: reduce wait times while still giving patients the attention they deserve
October 12, 2018 by
It’s the catch-22 of a medical practice: How do you keep the patients flowing without compromising patient care? There are solutions to the problem, and they aren’t all high tech, but they do…
YOUR CAREER
10 essential tips for new managers
October 12, 2018 by
New managers face a number of challenges, but which challenge is the most daunting? According to a recent survey, the most difficult part of becoming a manager is balancing individual responsibilities with…
MANAGING THE OFFICE
Not enough time in the day? Here are four good ways to find new minutes
October 9, 2018 by
When responding to Medical Office Manager’s readers’ survey, many managers said the most difficult part of their job is finding time to get all the work done…
YOUR CAREER
8 proven ways to totally destroy your credibility as a manager
September 28, 2018 by
A manager can have great knowledge and great skills, but without credibility with both doctors and staff, don’t expect…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
August 6, 2018 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
