To succeed, the office needs financial reports. And it is the manager’s responsibility to see that the doctors pay attention to those reports, that they understand them and that they…
WORKING WITH PHYSICIANS
Quick tips to deliver useful, easy-to-use financial reporting
April 19, 2019 by
YOUR CAREER
Asking for a raise
April 19, 2019 by
One of the most frequently asked career questions is, “What is the best way to ask for a raise?”
Not surprising, a frequently…
YOUR CAREER
12 signs you are about to lose your job
March 22, 2019 by
Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy manager can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to…
RISK MANAGEMENT
8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office
March 15, 2019 by
Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
March 15, 2019 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
YOUR CAREER
Overloaded at work? Here’s what you should do
February 15, 2019 by
You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
February 8, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
WORKING WITH PHYSICIANS
Keep your job by learning ways to stay neutral
February 1, 2019 by
The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…
MANAGING STAFF
“Why are you leaving us?” 5 key questions to ask staffers who resign
January 11, 2019 by
There’s good information to be had from a staffer who’s leaving.
People who have resigned “don’t have a hidden agenda.” They tend to be candid…
COMPLIANCE
Compliance officers must establish credibility with consistent, well-documented decision-making
January 4, 2019 by
One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of…
