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Productivity

Should you do a tech detox? Here’s how

June 16, 2023

In today’s fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a medical office, you are well aware of the demands and pressures that come with the job. However, it’s essential to recognize the advantages of taking an occasional “tech detox”—a deliberate break from technology—to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a tech detox? Here’s how

7 ways to create a comfortable waiting room

June 13, 2023

When you step into a medical office waiting room, you want to feel comfortable, at ease, and assured that you're in good hands. As a medical office manager, it's essential to design a waiting room that reflects the care and attention you provide to your patients. Here are some best practices to consider as you create a welcoming and efficient environment. Focus on … [Read more...] about 7 ways to create a comfortable waiting room

Howdy and welcome to the team: 8 best onboarding practices

June 7, 2023

Onboarding a new employee in a medical office is crucial to ensure a smooth transition and set them up for success in their new role. Here are some best practices to consider for an effective onboarding process: Pre-boarding preparation: Start the onboarding process before the employee's first day. Share necessary paperwork, such as contracts, policies, and forms, in advance … [Read more...] about Howdy and welcome to the team: 8 best onboarding practices

Be smart about scheduling to retain hourly employees

May 31, 2023

Staff scheduling can significantly impact the success of your practice. While scheduling may seem like a routine administrative task, its importance in retaining your valuable hourly employees cannot be overstated. A well-designed and thoughtful scheduling system can lead to increased job satisfaction, higher productivity, and improved staff retention rates. . Depending on the … [Read more...] about Be smart about scheduling to retain hourly employees

4 strategies for more effective medical billing

May 4, 2023

By Isaac Smith The medical billing process can be a time-consuming endeavor, but there are several ways you can improve your practice’s revenue flow. Here are five strategies for increasing your medical billing efficiency. 1 Ensure transparency in payments Whether you provide in-network or out-of-network services, patients are looking for more transparency from their … [Read more...] about 4 strategies for more effective medical billing

Cultivate these 7 habits for success

May 2, 2023

As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey's timeless book, "The 7 Habits of Highly Effective People." Here are some tips based on Covey's … [Read more...] about Cultivate these 7 habits for success

What happened to weekends?

April 20, 2023

By Lynne Curry If you’ve lost your weekends to work projects begging to be finished and annoying pop-up employer emails, you’re not alone. According to ActivTrak’s survey of 134,260 employees who worked for 900 separate organizations, employees work an average of 6.6 hours, almost a full work day, each weekend. If this fits you, consider these questions: Has your job taken … [Read more...] about What happened to weekends?

5 reasons to hire a medical scribe

March 21, 2023

As the manager of a medical office, you understand how crucial it is to provide quality patient care while also maintaining efficient operations. One way to achieve this is by hiring a medical scribe. In this article, we will explore what a medical scribe does, why your office might want to hire one, and how to find the right candidate. What is a Medical Scribe? A medical … [Read more...] about 5 reasons to hire a medical scribe

Get to work on time if you expect others to be punctual

March 17, 2023

As an office manager, your job requires you to be punctual and reliable. You are the person your team looks up to for guidance and direction, and being on time sets the right example. If you find yourself constantly running late for work, it can impact not only your productivity but also that of your entire team. So, here are a few tips to help you get to work on time. Plan … [Read more...] about Get to work on time if you expect others to be punctual

Tame those office temperature tantrums!

March 3, 2023

Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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What to Do If You’re the One Who’s Always Late

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