Doctors are among the most highly paid, educated, and celebrated professions in the United States. The profession has also been undergoing intense change in recent years, with the Affordable Care Act, the rise of branded hospital networks, the impending retirement of baby boomers, and an increasingly litigious society all complicating the lives of doctors and providing pause to … [Read more...] about Best and worst states for doctors
Managing the office
Networking online is crucial, but it needs to be done right
When Americans need to make personal connections, they are increasingly doing so via the Internet. A 2014 study by the Pew Research Center finds that 74 percent of adults who go online use a social networking site, whether it's Facebook, Twitter, Instagram or something else. "It's clear that nearly everyone makes an effort to connect some way through social media," says … [Read more...] about Networking online is crucial, but it needs to be done right
Should your practice enlist the services of a medical interpreter?
Approximately 8 million foreign-born Americans say they speak English "not well." Additionally, approximately 4 million foreign-born Americans cannot speak English at all. These figures, from a study conducted by the U.S. Census Bureau, means there are 12 million people, which is about 30 percent of the foreign-born American population, who have difficulty communicating in … [Read more...] about Should your practice enlist the services of a medical interpreter?
With the right effort, even difficult employee issues can be solved
By Steve M. Cohen bio An employee who had been terminated from one of my client organizations later called the whistleblower/action hotline. She was using the hotline in an attempt to retrieve her job or, at least, to vent her anger and frustration at the situation. I listened and discovered that she had been terminated for frequent violations of the office dress … [Read more...] about With the right effort, even difficult employee issues can be solved
Jobs in healthcare plentiful, according to report
The healthcare job industry showed steady growth last year, with no signs of slowing down in 2015, according to the 2014 Healthcare Jobs Snapshot, a report from Health eCareers, a career hub for healthcare professionals, providers, and associations. As of January, federal officials reported almost 10 million people had signed up for health insurance or re-enrolled in their … [Read more...] about Jobs in healthcare plentiful, according to report
4 steps to take now so your practice is ready for ICD-10
By Judy Monestime bio Now that the Centers for Medicare & Medicaid Services (CMS) has confirmed October 1, 2015 as the go-live date for ICD-10, providers must focus on making their ICD-10 implementation strategy a top priority. The vast majority of healthcare providers expect to encounter a wide range of barriers to the ICD-10 implementation within the first six … [Read more...] about 4 steps to take now so your practice is ready for ICD-10
What’s in your employee handbook?
Emerging issues are emerging in employee handbooks. Paid sick leave tops the list of emerging issues most commonly addressed in employee handbooks, with 79.4% of respondents addressing this new legal trend in their handbooks, according to an XpertHR survey. Data privacy is the second most common issue addressed (67.2%) and social media is a close third (64.2%). The survey … [Read more...] about What’s in your employee handbook?
Recognition and rewards increase productivity at Maryland practice
"As an office manager for over 12 years, I started to see some burnout in our long-term employees, who I did not want to lose," says Denise Genuit, practice administrator at University of Maryland Oral Maxillofacial Surgery Associates. She tells Medical Office Manager she needed to find a significant way to improve productivity and get staff to exert more effort. At the same … [Read more...] about Recognition and rewards increase productivity at Maryland practice
How to help your physicians cope with stress and burnout
Studies find physician stress is significant, and that external stressors play a major role in physician burnout. Because physician stress and burnout have the potential to affect nearly every aspect of a medical practice, it's important to understand the situation – and know what you can do about it. First, the facts A 2013 survey conducted by Medscape, part of the WebMD … [Read more...] about How to help your physicians cope with stress and burnout
‘Favorites’ list source of popular employee rewards
When Audrey M. Serban gives her staff members rewards for work done well, she can be sure the reward is something the employee will like. This is because she has a list of "favorites" for each staffer, and chooses the gift, large or small, from it. Serban, manager for a professional office in New Jersey, says, "I thought I'd share an idea that seems to work great. I created a … [Read more...] about ‘Favorites’ list source of popular employee rewards