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Managing the office

Medical selfies: photos with a purpose

May 1, 2015

Selfies, photos you take of yourself using a smartphone, are no longer a craze; they are a way of life. Usually, however, these photos serve little purpose besides entertainment. That may be about to change. DICOM Grid, an open cloud platform for medical imaging applications, has released "medical selfie," a new feature available through its mobile optimized medical image … [Read more...] about Medical selfies: photos with a purpose

Are you misleading job applicants during the interview process?

April 24, 2015

Six in 10 employees say they've found aspects of a new job different from expectations set during the interview process, according to a survey conducted by jobs and career marketplace Glassdoor. Areas where job reality differs from employee expectations include: Employee morale Job responsibilities Hours expected to work Boss' personality Career advancement … [Read more...] about Are you misleading job applicants during the interview process?

Five bonus tips from our readers

April 24, 2015

1. One manager sets a positive theme for each staff meeting and lists it at the top of the agenda. Staff spend the last 15 minutes of the meeting discussing it. The theme can be anything. At one meeting it was Do you really know what this person is doing? Then each staffer explained her duties to the group. Sometimes the theme is used to correct a problem without hitting people … [Read more...] about Five bonus tips from our readers

Best and worst states for doctors

April 24, 2015

Doctors are among the most highly paid, educated, and celebrated professions in the United States. The profession has also been undergoing intense change in recent years, with the Affordable Care Act, the rise of branded hospital networks, the impending retirement of baby boomers, and an increasingly litigious society all complicating the lives of doctors and providing pause to … [Read more...] about Best and worst states for doctors

Networking online is crucial, but it needs to be done right

April 24, 2015

When Americans need to make personal connections, they are increasingly doing so via the Internet. A 2014 study by the Pew Research Center finds that 74 percent of adults who go online use a social networking site, whether it's Facebook, Twitter, Instagram or something else. "It's clear that nearly everyone makes an effort to connect some way through social media," says … [Read more...] about Networking online is crucial, but it needs to be done right

Should your practice enlist the services of a medical interpreter?

April 17, 2015

Approximately 8 million foreign-born Americans say they speak English "not well." Additionally, approximately 4 million foreign-born Americans cannot speak English at all. These figures, from a study conducted by the U.S. Census Bureau, means there are 12 million people, which is about 30 percent of the foreign-born American population, who have difficulty communicating in … [Read more...] about Should your practice enlist the services of a medical interpreter?

With the right effort, even difficult employee issues can be solved

April 3, 2015

By Steve M. Cohen  bio An employee who had been terminated from one of my client organizations later called the whistleblower/action hotline. She was using the hotline in an attempt to retrieve her job or, at least, to vent her anger and frustration at the situation. I listened and discovered that she had been terminated for frequent violations of the office dress … [Read more...] about With the right effort, even difficult employee issues can be solved

Jobs in healthcare plentiful, according to report

April 3, 2015

The healthcare job industry showed steady growth last year, with no signs of slowing down in 2015, according to the 2014 Healthcare Jobs Snapshot, a report from Health eCareers, a career hub for healthcare professionals, providers, and associations. As of January, federal officials reported almost 10 million people had signed up for health insurance or re-enrolled in their … [Read more...] about Jobs in healthcare plentiful, according to report

4 steps to take now so your practice is ready for ICD-10

April 3, 2015

By Judy Monestime  bio Now that the Centers for Medicare & Medicaid Services (CMS) has confirmed October 1, 2015 as the go-live date for ICD-10, providers must focus on making their ICD-10 implementation strategy a top priority. The vast majority of healthcare providers expect to encounter a wide range of barriers to the ICD-10 implementation within the first six … [Read more...] about 4 steps to take now so your practice is ready for ICD-10

What’s in your employee handbook?

March 27, 2015

Emerging issues are emerging in employee handbooks. Paid sick leave tops the list of emerging issues most commonly addressed in employee handbooks, with 79.4% of respondents addressing this new legal trend in their handbooks, according to an XpertHR survey. Data privacy is the second most common issue addressed (67.2%) and social media is a close third (64.2%). The survey … [Read more...] about What’s in your employee handbook?

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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