Smart purchasing decisions help a medical practice run more efficiently, improve the practice's bottom line, and make your job easier. But what should you include in purchasing contracts and lease agreements? As important, how do you negotiate the best possible deal for the practice? Determining requirements Before you solicit bids or attempt to negotiate a contract, … [Read more...] about How to negotiate the best possible purchasing agreements
Managing the office
March To-Do List for a Medical Office Manager
As winter transitions to spring, March is a great time to refresh your medical office operations, ensure compliance, and prepare for the upcoming busy seasons. This month brings opportunities to review first-quarter goals, improve patient engagement, and get ahead of seasonal trends like allergies and springtime checkups. Use this checklist to stay on track and keep your … [Read more...] about March To-Do List for a Medical Office Manager
Fail Forward: Turning Fear into Fuel for Success
By Lynne Curry Jeremiah avoided speaking up in meetings. Instead, he let others dominate team discussions. When his boss asked him to lead a department-wide update, he declined—it cost him a promotion. After landing the largest project her company had ever received, Maggie froze. When she didn’t deliver the first assignment by deadline, she lost the contract. Anna … [Read more...] about Fail Forward: Turning Fear into Fuel for Success
What to do when your doctor becomes a patient
Their role as healers makes it easy to forget physicians are subject to the same illnesses that befall other humans. They are not invincible, even though their silence about their own health might lead staff and patients to believe otherwise. Physician illness is a topic that's not often discussed, even within the physician community. When physicians do broach the subject, … [Read more...] about What to do when your doctor becomes a patient
The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients
Video calls have become a vital part of healthcare delivery, offering patients the convenience of seeing their doctor without leaving home. As a medical office manager, you play a critical role in ensuring that video consultations run smoothly, benefiting both patients and providers. Here's a comprehensive guide to help you facilitate seamless video calls in your … [Read more...] about The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients
Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
You’re the hub of activity and the go-to problem solver when you are an office administrator. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. SOPs might not … [Read more...] about Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
How to be a cost-cutting genius in your medical office
Managing costs efficiently is crucial for the sustainability and success of your medical practice. As a medical office manager, you have the opportunity to implement strategic cost-cutting measures that can enhance your practice’s financial health without compromising the quality of care. Here’s how you can become a cost-cutting genius and lead your practice to greater … [Read more...] about How to be a cost-cutting genius in your medical office
21 easy ways to boost practice profitability fast
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on your practice's bottom line. Here are 21 ways you can quickly boost practice profitability. 1. Name a reimbursement coordinator To get all the reimbursement possible, hire or appoint someone to be a reimbursement coordinator. It … [Read more...] about 21 easy ways to boost practice profitability fast
18 great ideas to make you a better manager
Here are 18 good ideas that can be of value to any manager. 1 Reduce the interruptions. During busy times, move the chair around so your back is to the door. People hesitate to interrupt when they can’t make immediate eye contact with the manager. Stand up when people come in and stay standing. As long as the manager is standing, the visitor won’t start up a long … [Read more...] about 18 great ideas to make you a better manager
January To-Do List for a Busy Medical Office Manager
The start of a new year is the perfect time to set the tone for success in your medical practice. January often brings a mix of wrapping up the previous year’s tasks, setting goals, and preparing for the months ahead. To help you stay organized, here’s a comprehensive to-do list to keep your office running smoothly and efficiently as you head into the new year. 1. … [Read more...] about January To-Do List for a Busy Medical Office Manager