Medical Office Manager

Managing staff

Model Policy: Progressive Discipline and Employee Termination

You must establish a written policy or procedure giving you the right to use progressive discipline. This Model Policy is a fairly generic version, which allows for warnings, followed by suspension and ultimately termination. But you’ll need to modify the Model Policy to reflect your own progressive discipline procedures and the terms of discipline provisions contained in any … [Read more...] about Model Policy: Progressive Discipline and Employee Termination

Everybody needs a break from work

You understand the importance of keeping your staff productive and efficient. However, it’s also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it’s tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we’ll discuss the importance of taking breaks and how … [Read more...] about Everybody needs a break from work

Tame those office temperature tantrums!

Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!

Valentine’s Day a chance to show appreciation at work

Valentine's Day, coming up on Feb. 14, is often focused on a celebration of romantic love. It can also be a day to express affection and appreciation for others, and it is a great opportunity to show kindness and generosity at the office. Here are some ways that you can encourage acts of kindness at your workplace on Valentine's Day: Write notes of appreciation: Take a few … [Read more...] about Valentine’s Day a chance to show appreciation at work

Coming out at work

By Lynne Curry “He’s talented but anti-social,” the business owner said of his accounting manager when he called. “At first, we thought the problem was that “Gene” was a finance type and kind of a geek. But there have been odd comments from others over the last two years,” explained the business owner as he asked for my help as an HR consultant. “The latest problem is he … [Read more...] about Coming out at work

How to support an employee who chooses to come out at work

Supporting a staffer who has chosen to come out at work can be an important way to create a welcoming and inclusive workplace for all employees. Coming out of the closet, often shortened to coming out, is a metaphor used to describe LGBT people's self-disclosure of their sexual orientation, romantic orientation, or gender identity. Here are some ways you can support an … [Read more...] about How to support an employee who chooses to come out at work

Six mistakes to avoid when you mentor millennials in your medical office

Somebody probably helped you move ahead in your career in medical administration. Now it's your turn to help another person progress in your field. Chances are this younger colleague is a millennial, born between 1981 and 1996. Here are some potential pitfalls to be aware of when mentoring millennials: Assumptions about their values and motivations: It is important to avoid … [Read more...] about Six mistakes to avoid when you mentor millennials in your medical office

Managers hold the key to employee engagement and retention

With many workplaces now allowing hybrid work, new complexities in managing the workplace are emerging, says the The Conference Board in a new report. Recent evidence suggests that productivity among US workers has declined significantly from heights experienced during the pandemic. Remote and hybrid work arrangements combined with ill-prepared managers may be a cause. Why it … [Read more...] about Managers hold the key to employee engagement and retention

Praise is nice but a year-end bonus is better

A year-end bonus can be a powerful tool for reminding your staff their hard work and commitment and the company’s overall growth and success are closely intertwined. And according to a survey of employers, 50% of companies plan to award year-end bonuses in 2022. While this is down from 63% last year, it’s a sign that staff retention remains top of mind for many … [Read more...] about Praise is nice but a year-end bonus is better