Spanish language patient handouts covering a wide range of medical topics, including Asthma (Asma), Atopic Dermatitis (Dermatitis Atópica), Contraception (Anticonceptivas), COPD (EPOC), Diabetes (Diabetes), Hypertension (Hipertension), Immunizations (Inmunizaciones), Obesity (Obesidad), Skin Cancer (Cáncer de Piel), and other chronic medical conditions, as well as videos and … [Read more...] about Education resources for Spanish-speaking patients to display on your practice website
Managing patients
Survey finds digital technology is changing the physician-patient relationship
A recent survey conducted by WebMD/Medscape, a leading provider of health information services, offers noteworthy insight into physician and patient perspectives on health technology's role in aiding diagnosis and care. Dr. Eric Topol, a leading authority in the fields of genomics and digital medicine, who serves as both editor-in-chief of Medscape and chief academic officer … [Read more...] about Survey finds digital technology is changing the physician-patient relationship
No training budget? No problem!
By Steve M. Cohen bio Whatever happened to the training budgets? Oh, I forgot—it's the economy, stupid! But even in the current climate, don't forget that employees still have the need for training. Training can be related to, and even intertwined with, good morale, professional development, and team building. In fact, team learning is team building. No one disputes … [Read more...] about No training budget? No problem!
Ebola: what medical office managers and staff need to know
As concerns about Ebola dominate the news and social media, and have become a topic of discussion at medical workplaces, it is important to separate fact from speculation. Medical Office Manager shares the following information from the World Health Organization (WHO) to help you and your staff better understand Ebola and its potential impact. Key facts Ebola virus disease … [Read more...] about Ebola: what medical office managers and staff need to know
Line management systems help manage practice waiting rooms
Every medical office manager knows that keeping patients waiting in long, slow-moving lines is a recipe for poor service. Not only can long waits cause patients to become extremely upset and agitated, they can also result in lost opportunities in the form of walk-outs and poor patient reviews. This is especially the case in today's world of instant information … [Read more...] about Line management systems help manage practice waiting rooms
Model Tool: Ebola: information for healthcare workers
Why you need this handout: As Ebola dominates the news and social media, people—and especially healthcare workers—have become concerned. How this handout helps you: This handout allows you to share information with your staff. How to use this handout: Share this handout with your staff. … [Read more...] about Model Tool: Ebola: information for healthcare workers
Reports provide detailed analysis of telemedicine by state
The American Telemedicine Association (ATA), a leading international resource and advocate promoting the use of advanced remote medical technologies, recently released two state policy reports which identify gaps in coverage and reimbursement, and in physician practice standards and licensure. These reports compare state policies on a report card, assigning each state grades … [Read more...] about Reports provide detailed analysis of telemedicine by state
4 big social media mistakes your practice must avoid
The Internet and social media have ushered in new ways of doing business. But as with so many other aspects of running a medical office, health care is different from any other business when it comes to an online presence. The sanctity of the physician-patient relationship can often be at odds with the openness, anonymity, and wide accessibility of the Internet and social … [Read more...] about 4 big social media mistakes your practice must avoid
Creativity helps increase patient payments
If your practice is like most, it regularly struggles with patient payment issues. Churchland Internal Medicine in Chesapeake, VA, has found a solution – actually several – to help resolve payment problems. "In our office, when a patient is asked for a payment on a balance and does not pay, we set up a payment agreement," says Linda Warren, office manager. Then, the office … [Read more...] about Creativity helps increase patient payments
Nurses’ work-related injuries and physical discomfort impact patient care
Findings of an independent survey conducted by Ergotron, a Nortek company that manufactures ergonomic workplace products, highlights many of the day-to-day difficulties nurses face with medical equipment, clinical workflow, electronic health records (EHRs), physical strain or injury and how these factors impact the delivery of quality patient care. Of note, 60 percent of nurses … [Read more...] about Nurses’ work-related injuries and physical discomfort impact patient care