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Managing patients

How to reduce patient stress and pain during vaccination

January 27, 2017

A study published by the American Academy of Pediatrics examined the reasons for vaccine delays and found that three-quarters of surveyed doctors said parents postponed shots over concerns about their children's discomfort.   For these parents and children, help may be on the way. Virtually calm A recent pilot study done by Sansum Clinic doctors showed that patients who … [Read more...] about How to reduce patient stress and pain during vaccination

Putting patients over profits: Who do consumers see as champions of the healthcare industry?

January 20, 2017

Harris Poll recently surveyed more than 1,000 U.S. adults ages 18+ to gauge consumers' attitudes toward the healthcare industry. The results are somewhat disheartening. "We are in the midst of a healthcare maelstrom," said Wendy Salomon, vice president of reputation management and public affairs at Nielsen. "Consumers see no safe port, no place where their interests are truly … [Read more...] about Putting patients over profits: Who do consumers see as champions of the healthcare industry?

Notice from CMS: Attest to 2016 Program Requirements by February 28

January 20, 2017

The Centers for Medicare & Medicaid Services Registration and Attestation System is now open. Providers participating in the Medicare EHR Incentive Program must attest to the 2016 program requirements by February 28, 2017 at 11:59 p.m. ET in order to avoid a 2018 payment adjustment. The EHR reporting period was any continuous 90 days between January 1 and December 31, … [Read more...] about Notice from CMS: Attest to 2016 Program Requirements by February 28

4 steps to preventing medical claim denials

January 13, 2017

By Ricki Ransom  bio It's no secret that the relationship between health care providers and insurance companies is complicated. Healthcare providers are spending a significant amount of time and energy with patients just to find out that an insurance company will fight them on paying for the services provided. Preventing claim denials helps ease the complications … [Read more...] about 4 steps to preventing medical claim denials

By following strict procedures, New York office has ‘a stellar year’

December 30, 2016

A three-physician New York City surgery practice had a stellar year. It attributes its success to the fact that everybody follows strict and detailed procedures. Procedures produce efficiency, says Veronica L. Mogerman, administrator at Manhattan Surgical Associates. And efficiency means the office operates at top capacity and staff give patients top quality service, which … [Read more...] about By following strict procedures, New York office has ‘a stellar year’

Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

December 16, 2016

Aprima Medical Software, a provider of innovative electronic health records (EHR), practice management (PM) and revenue cycle management solutions (RCM) for medical practices, today announced the results of a post-presidential election survey of healthcare professionals, which explored predictions for healthcare under a Trump administration. The majority of the 312 physicians … [Read more...] about Survey: Healthcare professionals say Trump Administration will improve U.S. healthcare system

Should your practice invest in medical billing software?

December 2, 2016

By Aiden Spencer  bio There has been considerable debate among physicians about whether or not it is beneficial to get an EHR (electronic health record). If your practice is having this debate, let's evaluate the benefits and problems associated with an EHR and see if one is right for you. [Full disclosure: I have abundant experience in the field because I am working for a … [Read more...] about Should your practice invest in medical billing software?

Model Section 1557 Civil Rights Grievance Procedure

November 18, 2016

Why you need this model policy and procedure: Section 1557 of the Affordable Care Act (ACA) requires covered entities to adopt safeguards to avoid discriminating on the basis of race, color, national origin, sex, age, or disability in certain health programs and activities. One of those safeguards, which is set out in Section 92.7(b) of the ACA final rule, is to establish a … [Read more...] about Model Section 1557 Civil Rights Grievance Procedure

How to comply with new ACA non-discrimination requirements

November 18, 2016

Section 1557 of the Affordable Care Act (ACA) requires covered entities to take certain actions to ensure they comply with their duty not to discriminate on the basis of race, color, national origin, sex, age, or disability in certain health programs and activities. Section 92.7 of the ACA final rule specifies two things entities must do to meet their nondiscrimination … [Read more...] about How to comply with new ACA non-discrimination requirements

Look back to lead forward

November 11, 2016

By Cheryl Toth, MBA  bio Every autumn, it's easy to get bogged down with next year's budget crunching, fret about the unveiling of Medicare's new conversion factor, or worry about the amount of this year's physician bonuses. Because in the harried life of a practice manager, it's easy to focus on what hasn't been done and forget just how many things have. So that's exactly … [Read more...] about Look back to lead forward

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

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