Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…
READER TIPS
Employee incentive program increases number of patient well exams—and practice revenue
July 12, 2019 by
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 21, 2019 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
June 14, 2019 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
MANAGING STAFF
The plain and practical side of medical office managing
June 7, 2019 by
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…
RISK MANAGEMENT
How your staff can help prevent costly malpractice lawsuits
May 10, 2019 by
Doctors aren’t the only ones who cause malpractice claims. Staff can cause them too by the way they treat the patients and by the way they do their jobs…
INCREASING PROFITS
How to make a collection call to a patient
April 26, 2019 by
A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…
WORKING WITH PHYSICIANS
What to do when your doctor becomes a patient
April 26, 2019 by
Their role as healers makes it easy to forget physicians are subject to the same illnesses that befall other humans. They are not invincible, even though…
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
April 19, 2019 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
April 12, 2019 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
April 5, 2019 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
