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Hiring

Should we offer sign-on bonuses?

February 14, 2024

By Lynne Curry Question: We went through a rigorous recruiting process and found the right new hire for our company. Our entire team loved her, from our managers to our employees, who met her when she did a walk through our offices. We made her an offer and were surprised asked for a day to consider it, as she’d been giving us consistent “you’re the company I want to … [Read more...] about Should we offer sign-on bonuses?

What you write can come back and bite

February 2, 2024

By Lynne Curry Your recorded words—they’re direct evidence. Direct evidence is evidence that proves the existence of a fact. Direct evidence includes someone else’s direct observations as in “I saw…,” “I heard….” Here’s a case where a staffing firm torpedoed itself and their client. The firm’s recruiter emailed 66,000 recipients. They emailed 66,000 individuals seeking … [Read more...] about What you write can come back and bite

5 tested ways to make your billing and coding more profitable

January 31, 2024

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that impacts compliance—and your bottom line—is the coding and billing function. "Coding and billing is the lifeblood of the practice; it's the income," says Michael J. Sacopulos, JD, founder and president of Medical Risk … [Read more...] about 5 tested ways to make your billing and coding more profitable

3 things to know about background checks

January 10, 2024

“No, we didn’t do a background check on her before we hired her. She seemed like such a nice person.” “Well, I just ‘Googled’ him, and it looks like he has some sort of criminal record, but I can’t see what it is.” These are things we occasionally hear from our members on the topic of background checks. Although nobody wants to think the worst of every applicant, it just … [Read more...] about 3 things to know about background checks

Prepare and practice for conducting an online job interview

January 10, 2024

By Robert Half By now, you’ve likely discovered the advantages of conducting a remote interview. It’s convenient for you and the candidate, it’s easier to schedule separate interviews with the hiring committee, it saves you the cost of a candidate’s lunch or travel expenses, and you can conduct more assessments more quickly. Most importantly, and especially in this very … [Read more...] about Prepare and practice for conducting an online job interview

Dig deeper with these 4 types of interview questions

January 1, 2024

By Robert Half If you want to identify the best candidate for a job, you have to ask the right questions during the interview. And that takes preparation. You need to evaluate not only the job candidate’s skill sets and experience but also how the interviewee thinks. That requires you to ask the right types of interview questions, with both closed-ended … [Read more...] about Dig deeper with these 4 types of interview questions

2024 hiring and compensation trends

December 14, 2023

Evolving economic conditions have workers and employers reassessing compensation, career priorities and recruiting strategies. The 2024 Salary Guide from Robert Half outlines timely employment trends and starting salaries for hundreds of positions across multiple professions. Featured below are the key highlights to know heading into 2024. Cash is still … [Read more...] about 2024 hiring and compensation trends

4 tips for safely searching social media when hiring

December 13, 2023

It is generally acceptable for employers to search social media as part of the hiring process, provided that they do so in a fair and nondiscriminatory manner. However, there are some considerations to keep in mind when using social media in the hiring process: Relevant information only: It is important to only consider information that is relevant to the job … [Read more...] about 4 tips for safely searching social media when hiring

Follow these tips to check references right

December 3, 2023

You’re hiring and have identified your top candidate for the role based on resumes and multiple rounds of interviews. So you’re set to make a job offer, right? Not quite yet—now it’s time to check references. Sure, you could take everything the candidate has said at face value, but due diligence demands that you get input from managers they’ve worked under at … [Read more...] about Follow these tips to check references right

Sample policy for a medical office on diversity, equity and inclusion

November 1, 2023

Office Policy on Diversity, Equity, and Inclusion Policy Statement: At [Medical Office Name], we are committed to fostering a diverse, equitable, and inclusive work environment that values and respects the diversity of our employees, patients, and the communities we serve. We believe that diversity, equity, and inclusion are essential to providing quality healthcare and … [Read more...] about Sample policy for a medical office on diversity, equity and inclusion

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

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