Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Weekly eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!
EMAIL ADDRESS



Upgrade to Premium Membership NOW for Just $79!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars, and MUCH MORE!
READER TIPS

New referrals come from a visit, a folder, and chocolate cookies

When a new manager took over the office of a Miami gastroenterology practice, the office had just lost two physicians and needed to…


. . . read more

READER TIPS

Missouri staff train each other on solving the day-to-day issues

The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…


. . . read more

MANAGING STAFF

Holiday season dos and don’ts for the medical office

The holiday season is an ideal time of year to show goodwill toward all, including your staff.
Here are some dos and don’ts to help make your workplace holiday friendly…


. . . read more

WORKING WITH PHYSICIANS

Physicians behaving badly: what to do when it affects patients

Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…


. . . read more

READER TIPS

Office hours change draws more working patients

A change from traditional office hours has proved popular with patients, staff and physicians at a family practice in…


. . . read more

READER TIPS

Employee incentive program increases number of patient well exams—and practice revenue

Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…


. . . read more

MANAGING STAFF

Got troublesome staff? Five easy rules for making the manager’s job easier

Here are five easy rules that will make the job of managing difficult people a little easier — or at least make it go more…


. . . read more

YOUR CAREER

12 signs you are about to lose your job

Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy manager can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to…


. . . read more

MANAGING STAFF

How to painlessly review a staffer with poor performance

Perhaps the most difficult part of being a manager is the job of pointing out what a staffer is doing wrong…


. . . read more

MANAGING THE OFFICE

Is your waiting room costing you money?

How would patients rate your medical practice’s reception area? Is it cold and clinical, or warm and welcoming?
The waiting room is…


. . . read more


(-0)