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Top Stories

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

You’re the hub of activity and the go-to problem solver when you are an office manager. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. […]
Read More

How to Create a Calm, Focused Environment in a Small Office

It only takes one loud phone call or a string of interruptions to derail productivity in a small office. When space is limited and everyone works within earshot of one another, creating a calm and focused environment isn’t a luxury—it’s a necessity. Picture this: you’re trying to finalize a report while two coworkers chat about […]
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Do I Fire A Staffer Who Doesn’t Deserve It?

By Lynne Curry Question: When our newly hired general manager pulled me into his office this morning, he asked me to fire a staff member, an individual I know well and who’s always impressed me as a hard worker. I run our company’s HR department. I asked, “Could you give me the details, so I […]
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Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

In a busy medical office, slips, trips, and falls can happen in the blink of an eye—but their impact can be long-lasting, both personally and professionally. As a medical office manager, safety is one of your top responsibilities, and preventing these types of injuries is a big part of that. It’s not just about compliance—it’s […]
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Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

You’re always thinking about how to support your team, boost productivity, and stay competitive in a changing workplace. One way to do all three? Offer AI upskilling as an employee benefit. You’ve probably heard plenty of buzz about artificial intelligence transforming industries—but the practical question is: how can your team keep up? The answer might […]
Read More

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

You’re the hub of activity and the go-to problem solver when you are an office manager. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. […]
Read More

How to Create a Calm, Focused Environment in a Small Office

It only takes one loud phone call or a string of interruptions to derail productivity in a small office. When space is limited and everyone works within earshot of one another, creating a calm and focused environment isn’t a luxury—it’s a necessity. Picture this: you’re trying to finalize a report while two coworkers chat about […]
Read More
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Do I Fire A Staffer Who Doesn’t Deserve It?

By Lynne Curry Question: When our newly hired general manager pulled me into his office this morning, he asked me to fire a staff member, an individual I know well and who’s always impressed me as a hard worker. I run our company’s HR department. I asked, “Could you give me the details, so I […]
Read More

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

In a busy medical office, slips, trips, and falls can happen in the blink of an eye—but their impact can be long-lasting, both personally and professionally. As a medical office manager, safety is one of your top responsibilities, and preventing these types of injuries is a big part of that. It’s not just about compliance—it’s […]
Read More
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More Headlines

hiring

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Why and How to Provide Translators for Patients

How to tackle staff shortages and turnover

SEE MORE

Billing

Running a Small Medical Office Without Running Yourself Ragged

Strategies to stay on top of insurance denials and appeals

How to pick the right medical billing software

SEE MORE

technology

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Click, Connect, Care: How to Manage Telehealth

SEE MORE

Increasing profits

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Stand Out or Blend In? How to Make Your Medical Office the First Choice

SEE MORE

Managing staff

Using Performance Improvement Plans (PIPs) Effectively with Staff

Stress Awareness Month: A Chance to Foster Openness and Support

How to Celebrate National Administrative Professionals Day

SEE MORE

Tool Box

Preparing for an Audit: A Checklist for Medical Office Managers

HIPAA Compliance Updates for Medical Office Managers

Daily Operations Checklist for a Medical Office Manager

SEE MORE

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Recent Headlines

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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