As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey's timeless book, "The 7 Habits of Highly Effective People." Here are some tips based on Covey's … [Read more...] about Cultivate these 7 habits for success
Your career
Snappy comebacks WHEN you need them
By Lynne Curry The snappy comeback you wish you’d had when “Jim” sniped at you in the meeting, and you sat frozen and speechless. The silencing comment you wish you’d given “Brenda” when you walked past the break room and you heard her dissing you. Why don’t those comebacks arrive when you need them? Here’s why… When you experience a verbal attack or another threat, your … [Read more...] about Snappy comebacks WHEN you need them
What happened to weekends?
By Lynne Curry If you’ve lost your weekends to work projects begging to be finished and annoying pop-up employer emails, you’re not alone. According to ActivTrak’s survey of 134,260 employees who worked for 900 separate organizations, employees work an average of 6.6 hours, almost a full work day, each weekend. If this fits you, consider these questions: Has your job taken … [Read more...] about What happened to weekends?
7 classic tips for work-life balance
The line between work life and personal life is more blurred than ever for today's office manager. But you need be able to turn off work and focus on family and other responsibilities, as well as recreation and taking care of your own well-being. Here are seven tips—classic but still valuable—for reclaiming your life beyond work. Set boundaries: It's important to set clear … [Read more...] about 7 classic tips for work-life balance
10 tips for stronger business writing
Understand your audience: Before you start writing, think about who will be reading your document. Knowing your audience will help you choose the appropriate tone and language for your writing. Keep it clear and concise: Avoid using jargon and complicated language. Use simple and clear language that is easy to understand. Keep your sentences short and to the point. Use active … [Read more...] about 10 tips for stronger business writing
Get to work on time if you expect others to be punctual
Being punctual and reliable is a key part of leadership in any office. When you set the example by arriving on time, you establish a standard that encourages your entire team to do the same. Habitual lateness can affect not just your own productivity but also the rhythm and morale of the whole workplace. Here are a few tips to help you consistently get to work on time. … [Read more...] about Get to work on time if you expect others to be punctual
6 tips for remembering names
It's easy to remember a patient's name when you have their appointment details or patient file open in front of you. It's a lot harder when you meet someone away from these paper or electronic prompts. People like to be recognized and remembered. In the office, it's reassuring for your patients. In other settings, remembering names can help you connect and network with people. … [Read more...] about 6 tips for remembering names
Declutter your phone and declutter your mind
As a busy medical office manager, you are responsible for keeping things organized and efficient in your workplace. But have you considered the clutter on your smartphone? Your device may be full of unnecessary apps, files, and notifications, which can affect your productivity and increase stress levels. In this article, we'll discuss why and how to declutter your … [Read more...] about Declutter your phone and declutter your mind
Valentine’s Day a chance to show appreciation at work
Valentine's Day, coming up on Feb. 14, is often focused on a celebration of romantic love. It can also be a day to express affection and appreciation for others, and it is a great opportunity to show kindness and generosity at the office. Here are some ways that you can encourage acts of kindness at your workplace on Valentine's Day: Write notes of appreciation: Take a few … [Read more...] about Valentine’s Day a chance to show appreciation at work
‘It was just a joke’: Jokes and social media posts gone wrong
By Lynne Curry Question: During the Christmas holidays, I attended a social event where my wife and I told a series of jokes to and about each other. Several others at our table were equally rowdy, and everyone enjoyed our jokes. While I knew individuals at other tables were watching the fun we were having, I didn’t realize one of them was recording us. The recording made it … [Read more...] about ‘It was just a joke’: Jokes and social media posts gone wrong