By Lynne Curry If you’re locked in a work relationship with a manipulative boss or coworkers who learn you’re an easy mark, they’ll manipulate you until you recognize their games and find ways to outsmart them. Here’s what you need to understand and do to stop manipulators in their tracks. Start by understanding who and what manipulators are. Next, realize how you’re … [Read more...] about How to outsmart manipulators in the workplace
Working with physicians
Six key areas for successful physician partnerships
By Nick Hernandez bio Physicians should take a measured approach to the future of their practice. Physician partnerships require much pre-planning, careful structuring, and a whole lot of continued communication in order for them to be successful. I am often asked to help a practice facilitate the undertaking of physician partnerships. It is certainly not a process that … [Read more...] about Six key areas for successful physician partnerships
Sample policy on domestic abuse
Domestic abuse is a serious issue that affects individuals of all ages, genders, and backgrounds. It can take many forms, including physical, emotional, sexual, financial, and psychological abuse. Medical offices have a unique role in addressing and preventing domestic abuse, as patients may disclose abuse during a medical appointment or seek medical attention as a result of … [Read more...] about Sample policy on domestic abuse
Crafting an effective physician bio: A guide for medical office managers
In today's digital age, an online presence is essential for healthcare professionals, and an online physician bio is a powerful tool for conveying a physician's expertise, experience, and personal touch to prospective patients. As a medical office manager, you play a pivotal role in helping physicians write or update their online bios. This article will provide you with a … [Read more...] about Crafting an effective physician bio: A guide for medical office managers
Using patient portals to enhance communication and engagement
In today’s digital age, enhancing communication and engagement with your patients is more important than ever. One of the most effective tools at your disposal is the patient portal. This online platform can transform how you interact with patients, making communication more efficient and fostering a deeper level of engagement. Let’s explore how you can utilize patient portals … [Read more...] about Using patient portals to enhance communication and engagement
The temp is gunning for my job
By Lynne Curry Question: I love my job as a midsize medical clinic’s administrative manager. That’s why my husband and I agreed I’d take only a short six-week maternity leave, and he’d take the full two months his employer offered. When I told the managing physician, he thanked me profusely for my commitment. I diligently searched for the best temporary replacement, … [Read more...] about The temp is gunning for my job
Effective inventory management for your medical office
Effective inventory management ensures that you have the right supplies when you need them without overstocking and wasting valuable resources. Here's how you can streamline your inventory management and keep everything running like a well-oiled machine. First things first, get organized. Start by taking a comprehensive inventory of all your medical supplies, from syringes … [Read more...] about Effective inventory management for your medical office
5 ways managers can better communicate with staff
By Nick Hernandez bio Effective medical office managers are effective communicators. They express themselves well both orally and in writing. Further, they project an image of self-assurance and of understanding. These attributes are continuously communicated by their actions and demeanor. Effective communication is also important because a large portion of a manager's … [Read more...] about 5 ways managers can better communicate with staff
How to save yourself and your career from gaslighting
By Lynne Curry When you discover your colleague led a pivotal meeting you didn’t attend—one to which he invited several key managers but not you—you confront him. He looks affronted, and says, “But didn’t you get the invitation? I sent it to you a week ago. Maybe you deleted it by accident?” His certainty shakes you, and you search your inbox, your deleted files, and your … [Read more...] about How to save yourself and your career from gaslighting
6 tips for getting your physicians onto the speaker circuit
One impactful way to promote your physicians' expertise, foster professional growth, and enhance your practice's reputation is by encouraging them to speak at live conferences and web events. Consider these benefits of physician presentations and outline how you, as a medical office manager, can assist in securing these valuable speaking engagements. Establishing Thought … [Read more...] about 6 tips for getting your physicians onto the speaker circuit