Medical Office Manager

Topics

Telemedicine expected to grow at faster rate than previously projected

According to a new market research report available at Market Research Store, a source for industry reports, telemedicine and telehealth programs will become a $45.4 billion industry by 2021. In 2014, it was estimated to be a $1.5 billion dollar industry. There are a number of reasons why such exponential growth is projected. First and foremost, individuals are taking a more … [Read more...] about Telemedicine expected to grow at faster rate than previously projected

Managing Difficult People… Keeping Management Problems from Turning into Legal Problems

Click here for the presentation slides Make no mistake – one bad employee spoils the whole bunch and can hurt your office in countless ways. The techniques revealed by Steve Cohen in this valuable 60-minute webinar recording can help any manager handle undesirable behavior … improve morale … keep good employees …and boost office productivity.   … [Read more...] about Managing Difficult People… Keeping Management Problems from Turning into Legal Problems

Adding to your team: prepare and prepare some more

By Steve M. Cohen  bio Onboarding—hiring and orientation of new office staff—is one of my favorite topics. I say favorite, but it's often a seriously frustrating experience because onboarding is done badly so often, even horribly. As a result, we end up examining it a great deal or spending time and resources undoing the problems that result. One point I make … [Read more...] about Adding to your team: prepare and prepare some more

A telling way to interview job candidates

Anybody walks into a job interview with best foot forward and a slew of prepared answers. It’s the manager’s job to sift through what’s often a rehearsed performance and find out what the office will actually get if that person is hired. Here management consultant Manola Robison, CMC, of Robison Management Consulting in Atlanta gives a novel – and very telling – way to do just … [Read more...] about A telling way to interview job candidates

Health IT offers career growth opportunities, according to new survey

The first of its kind survey about health IT professionals—an evolving field that links information technology, communications, and health care to improve the quality and safety of patient care—addresses new data correlating education and experience with salary and job satisfaction in the field.  The survey, from Bisk Education, a leader in online education, and USF Health … [Read more...] about Health IT offers career growth opportunities, according to new survey

Unexpected issues can impact medical office efficiency

By Steve M. Cohen  bio I'm surprised at how often business owners and managers see office efficiency and personnel management as separate issues. Clearly, there are workflow designs or equipment issues that can make or break an organization and are not directly related to personnel. But like most workplaces, medical offices and their efficiency are usually a … [Read more...] about Unexpected issues can impact medical office efficiency

Better office communication? There’s an app for that

Hendricks Therapy is a private, out-patient, mental health practice in Danville and Plainfield, IN. The practice currently has 16 psychiatrists, psychologists, and therapists, a combination of full- and part-time. There are an additional 10 staffers and three managers to keep everything running at the two locations. Due to the nature of the practice, most schedules do not fall … [Read more...] about Better office communication? There’s an app for that

Five dangers in dealing with harassment claims

As with firing, the rules for handling sexual harassment claims are well known, yet employers still make mistakes, says management consultant Joseph Godwin of F&H Solutions Group in Asheville, NC. Here are five areas that warrant attention. 1. No, it’s not sour grapes Don’t dismiss any complaint, particularly one from a fired or demoted employee, as sour grapes or a lame … [Read more...] about Five dangers in dealing with harassment claims