Most companies strive to hire or promote someone with the right skills to do the job. But when hiring a manager, many fail to take the manager's personality, attitude, values, and emotional intelligence into consideration. What they end up with is a highly technically skilled manager with poor people skills, big ego, "my way or the highway" attitude, and blind spots the size … [Read more...] about Are you the reason your employees quit?
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What your staff is doing on the Internet and why you may want to allow it
It's a temptation too great for many people to resist—using the Internet to check their Facebook page, watch those cat videos or check on the Fantasy League while at work. And according to a survey from FindLaw.com, a provider of business development solutions for law firms, about half of staff members are surfing the Internet when they should be working. What are they … [Read more...] about What your staff is doing on the Internet and why you may want to allow it
Seasons change. So do laws and regulations
By Steve M. Cohen bio As fall turns to winter, it is a good time to examine other changes that impact us all. To me, it's clear that the legal and regulatory climate of our world is changing. Whether you manage a masonry firm or medical office, the changes are everywhere. But these transformations are not steady, like the movement of a glacier. They come in jerks and jolts … [Read more...] about Seasons change. So do laws and regulations
Five tips for better decision-making
When it comes to making decisions, intuition can be a powerful ally. Yet for most people, knowing how to tune in to their intuition and actually put it to use is almost always harder than it sounds. "Especially when you need it most, such as when making important decisions, intuition can be difficult to hear due to mental chatter, fear, emotions or outside opinions," says … [Read more...] about Five tips for better decision-making
Model Policy: Dress code and appearance
Why you need this model policy: Employees affiliated with a medical practice are representatives of the practice and are responsible for creating a positive experience for patients, families, visitors, clinical staff, and fellow workers. How this model policy helps you: This model policy allows a practice to address all aspects of employee appearance, including clothing, … [Read more...] about Model Policy: Dress code and appearance
9 important dos and don’ts for using social media to promote your practice
Federal and state laws are implicated when a medical office decides to promote its services, whether through establishing a website for the medical office or participating in forums such as Facebook, LinkedIn or Twitter. This article focuses on the do's and don'ts arising from federal and state laws on advertising and privacy. 1 Do be truthful When a medical office establishes … [Read more...] about 9 important dos and don’ts for using social media to promote your practice
Stress management
Editor's picks: 4 ways to keep your cool in the midst of chaos How to help your physicians cope with stress and burnout A little stress can be good, but a lot can be disastrous … [Read more...] about Stress management
Good managers watch for bad behavior
By Steve M. Cohen bio I know that many office managers sometimes feel like a kindergarten teacher. Even with the best team, there's always one or two who rub each other the wrong way or seem to have more than their share of complaints, either complaints about what they do or say, or what others do or say to them. Ultimately, no one can promise you much more … [Read more...] about Good managers watch for bad behavior
Predictive analytics and genetic data converge to deliver more effective health care
Health and wellness technologies have the potential to enable the steady growth of novel diagnostic and therapeutic drugs capable of eliminating a plethora of chronic and acute diseases. With the convergence of predictive analytics and mined genetic data, diagnostic and therapeutic capabilities will improve significantly. By upgrading and ingraining the data analytics and … [Read more...] about Predictive analytics and genetic data converge to deliver more effective health care
When an employee has body odor
Q: I don't know how to say this delicately, so I'll get right to the point. A staffer at our practice has terrible body odor. Her B.O. is so bad that several other staffers have approached me, saying they don't want to work with her. Also, they have asked me to do something about the situation. I'm usually good at counseling employees, but this particular problem has me … [Read more...] about When an employee has body odor