By Paul Panos bio Today's office managers face security concerns from all sides – from HIPAA compliance to PHI laws. Shouldn't protecting financial data be the last thing on your mind? We've already explored in a previous article how the right payment processing technology can boost a practice's profitability, but it can also enhance a practice's level of security … [Read more...] about 3 ways to more safely process patient payments and enhance overall security
Managing the office
Model Tool: Certification table – compliance
Why you need this tool: Credentials serve as notification that you have acquired a certain level of knowledge and professional status. As such, they enhance your standing at your current job and your marketability should you seek a new position. How this tool helps you: You may already be eligible, or almost eligible, for compliance certifications. How to use this tool: This … [Read more...] about Model Tool: Certification table – compliance
Mobile usage on the rise at medical practices, emphasis now on safeguards
More physicians are going mobile, and iPhones and iPads are the devices of choice, with more than 68 percent of doctors preferring Apple technology over Android. According to a study published in the New England Journal of Medicine, 59.3 percent of all primary care physicians' daily emails are for the interpretation of test results, while 21.7 percent are responses to … [Read more...] about Mobile usage on the rise at medical practices, emphasis now on safeguards
Model Guide: Behavioral interview questions
Why you need this guide: When interviewing job candidates, it’s essential to ascertain whether they have the knowledge and skills required for the position. How this guide helps you: This guide provides open-ended questions to ask candidates–allowing for answers that will provide the insight you seek. How to use this guide: Organized alphabetically by topic area, this … [Read more...] about Model Guide: Behavioral interview questions
Creativity helps increase patient payments
If your practice is like most, it regularly struggles with patient payment issues. Churchland Internal Medicine in Chesapeake, VA, has found a solution – actually several – to help resolve payment problems. "In our office, when a patient is asked for a payment on a balance and does not pay, we set up a payment agreement," says Linda Warren, office manager. Then, the office … [Read more...] about Creativity helps increase patient payments
Nurses’ work-related injuries and physical discomfort impact patient care
Findings of an independent survey conducted by Ergotron, a Nortek company that manufactures ergonomic workplace products, highlights many of the day-to-day difficulties nurses face with medical equipment, clinical workflow, electronic health records (EHRs), physical strain or injury and how these factors impact the delivery of quality patient care. Of note, 60 percent of nurses … [Read more...] about Nurses’ work-related injuries and physical discomfort impact patient care
Health care field offers greatest workplace flexibility
The health care field tops the list of categories with the most work-at-home jobs, according to recent research conducted by FlexJobs, a leading online service for flexible and freelance employment opportunities. What’s more, medical coder, a position common at many practices, ranks No. 9 on FlexJobs’ list of the 20 most common work-from-home job titles. Indeed, telecommuting … [Read more...] about Health care field offers greatest workplace flexibility
Curing the common code: 4 small shifts will help you move in a positive direction
By Dale Henry bio OK, I'll admit it. I am a sci-fi junkie. I love all the action and far-reaching technology of a good science fiction feature. I am a child of the '60s and "Star Trek" was my favorite. I remember that all of the Enterprise's doors opened automatically. (When I was growing up, that had not been invented yet.) Everyone talked on tricorders and communicated … [Read more...] about Curing the common code: 4 small shifts will help you move in a positive direction
Concierge medicine – coming on strong
– a MOM mini seminar – Direct care, boutique medicine, retainer medicine – by whatever name, concierge medicine is a patient-physician arrangement where the patient pays an annual fee or retainer, the physician reduces the patient population from several thousand to an average of 300 to 600, and patients get personal 24-hour access to the physician and, … [Read more...] about Concierge medicine – coming on strong
Medical center says “no” to tobacco
Anne Arundel Medical Center (AAMC), a leading Maryland hospital, is reinforcing its commitment to wellness and the fight against tobacco usage with an expanded tobacco policy. Effective July 1, 2014, the revised policy prohibits the use of all tobacco products, including e-cigarettes. One year later, starting July 1, 2015, Anne Arundel Medical Center will take a leadership … [Read more...] about Medical center says “no” to tobacco